Josh Bersin Articles

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Gen AI Is Going Mainstream: Here’s What’s Coming Next

After 60,000+ miles of travel and meeting with hundreds of companies, I’m here to share what I’ve learned. The simple message is that Gen AI has now gone mainstream, yet many companies are thinking about this in different ways. The current state is what we call “Stage 1 AI” focused on individual productivity, but more ... Read more»

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Hari Srinivasan Explains The AI-Powered LinkedIn Hiring Assistant

Hari Srinivasan, VP of Product at LinkedIn, has been building world-class recruiting products for 11 years. In this podcast Hari gives us the details behind the LinkedIn Hiring Assistant, one of the leading AI-powered talent acquisition products in the market.

Not only is Hari an amazing product leader, he also has enormous expertise ... Read more»

BBC AI accuracy study

BBC Finds That 45% of AI Queries Produce Erroneous Answers

This is mindblowing. Today the BBC and EBU (European Broadcasting Union) published a detailed study which shows that around 45% of AI news queries to ChatGPT, MS Copilot, Gemini, and Perplexity produce errors.

In other words, the “dangerously self-confident” AI systems we use are quite poor at giving us good analysis of news. While the ... Read more»

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Why 45% Of AI Answers Are Incorrect: Thinking Skills You Need To Stay Safe

In this podcast I discuss the risky business models AI labs are considering for their products and why accuracy, trust, and information quality is so so important (and difficult to ascertain). And that leads to a question we’re all asking: what are the real skills you need to flourish from AI and how does AI ... Read more»

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The Rise Of The Supermanager

In this week’s podcast I describe the new role of manager in the age of AI. No, managers are not going away and managers are not going to be managing agents as people. Rather a new Supermanager role has emerged: the leader who can drive transformation, lead AI innovation, and learn the details of AI ... Read more»

Arriving Now….. The Digital Twin.

Just as we get used to intelligent chatbots, video generation, and AI-powered analysis, research, content generation, and simulation along comes another good idea: the “digital twin.”

A “digital twin” is an idea which actually started in the 1960s, when NASA engineers built a digital replica of Apollo 13, the space ship which suffered an oxygen ... Read more»

The Pivotal Role Of Chief HR Officer in AI Transformation

I have the opportunity to meet many Chief HR Officers in my travels and they are all focused on AI transformation. They’re playing a pivotal role because ultimately AI transformation is not about technology: it’s about work, jobs, and people.

Today we are publishing an interview with Patricia Frost, the CHRO of Seagate. Her ... Read more»

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Seagate CHRO Patricia Frost: Leave No One Behind

Patricia Frost, EVP and CHRO of Seagate, is one of the most fascinating and highest-performing CHROs we’ve met.

Patricia has decades of experience as a US Army military leader, most recently as Director of Cyber, Electronic Warfare and Information Operations. How does her extensive military, warfare, and leadership experience pay off? As you’ll ... Read more»

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SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More

This week I discuss SAP’s massive launch of AI agents throughout the suite, and the growing importance of Joule, SAP’s business agent for all employees. The architecture is now well built out and I explain how AI is permeating the ERP and HCM space.

I also discuss our new Galileo – Joule agent-to-agent integration and ... Read more»