Category: Business Trends

Business trends discusses the implications of economics, employment, mergers, acquisitions, and regulatory changes on talent, leadership, recruitment, and human resources issues.

Workday plus Galileo 0

Galileo™ Selected As Workday Innovation Partner

This week at Workday Rising we’re announcing our new partnership with Workday. As one of the selected Workday Innovation Partners, we are developing a deep integration between Galileo and Workday.

Galileo, as many of you know, is “Your Essential AI Assistant for Everything HR.” Filled with 25+ years of research, benchmarks, ... Read more»

Agentic AI - New AI Employees 0

AI Agents, The New Workforce We’re Not Quite Ready For (Agentic AI)

The Agents are coming, the Agents are coming.

If you follow the AI tech market you know there’s a lot of talk about “Agentic AI.” In other words, our friendly AI assistants are starting to feel more empowered. Instead of just answering questions and composing poetry, they’re now able to “do things” on ... Read more»

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With Thoughtful Design And Culture, Dropbox Proves Remote Work Is A Winner

One of the most interesting tech companies we’ve studied is Dropbox, a $7 billion market cap rocket ship generating more than $2.5 billion in revenue. This kind of company, which sells a platform that competes with Microsoft, Google, and other major players, lives in a world of brutal competition: competition for product leadership, sales deals, ... Read more»

As The Economy Slows, Focus On The Skills Of The Future: Ability To Change.

This week we saw US unemployment “tick up” to 4.3% and economists started begging for lower interest rates. For those of us who talk with companies and leaders all day, I would say we’re experiencing what I’d call a normal economic cycle.

The last major recession (not including the Pandemic, which was not a demand ... Read more»

value of values

The Value of Values When Organizations Lose Trust

As we enter a heated political period, I’m left with a simple and important idea. When an organization sacrifices its values, it tends to suffer over time.

How, for example, did Boeing sacrifice its values of engineering to void its safety culture? I’m sure it was a lot of small “profit-centered” decisions that ultimately resulted ... Read more»

UKG 14% Reduction In Force: A Growth Move (And Intuit Update)

This week UKG announced a layoff of approximately 2100 people (out of 15,000) in a strategic move to focus on even larger growth opportunities. As AI sweeps the technology industry, I think we’ll see more of this to come. And only a few days later, Intuit announced the layoff of 1,800 people, explaining the ... Read more»

Will AI Finally Connect The Enterprise? Just Ask ServiceNow, They Say Yes.

This week, ServiceNow held their annual user conference with more than 22,000 IT and technology professionals, and they announced some significant enhancements to their strategy. ServiceNow’s goal is to integrate the enterprise with a new layer of workflow software that can connect anything to anything, and then give employees, customers, and leaders access to information ... Read more»

happiness at work

What The World Happiness Report Teaches Us About Work

Each year I pour through the World Happiness Report and this year it’s particularly insightful, so let me interpret some of the results.

First, the US happiness ranking (1-10 scale) dropped to #23, a full 13% below Finland, the happiest country in the world. And this is disappointing. Over the last 15 years the level ... Read more»

Are You Ready For This New Go-Go Economy?

The American economy has transformed itself. Covid-19 was first identified in January of 2020, four years ago. And despite the peak unemployment of 14.7% in Spring of that year, the US economy is now booming. Here’s the evidence:

Bloomberg reports that 80% of the S&P 500 Index companies reported earnings above plan, exceeding the ten ... Read more»

Why Do Companies Hire Too Many People?

This week we witnessed one of the most amazing business stories in years. Meta announced a 22% reduction in headcount coupled with a 25% increase in revenue, resulting in a net income of $14 Billion, up 203% from the year before. This means Meta, a $160+ billion company, is generating 35% net profit after ... Read more»

HR Predictions for 2024: The Global Search For Productivity

For the last two decades I’ve written about HR predictions, but this year is different. I see a year of shattering paradigms, changing every role in business. Not only will AI change every company and every job, but companies will embark on a relentless search for productivity.

Think about where we have been. Following ... Read more»

AI Implementations Feel More Like Traditional IT Projects Every Day

As we learn more and more about corporate implementations of AI, I’m struck by how they feel more like traditional IT projects every day.

Yes, Generative AI systems have many special characteristics: they’re intelligent, we need to train them, and they have radical and transformational impact on users. And the back-end processing is expensive.

But ... Read more»

Four-day work week

The Four-Day Work Week: An Idea Whose Time Has Come

We just completed a large study of the 4-day work week and the results are clear. Under the right conditions it really works. And the results are very positive: improvements in employee health and wellbeing, increases in productivity, and overall improvement in revenue, profit, and customer service.

Wait a minute. Are you actually saying that ... Read more»

Introducing Galileo™, The World’s First AI-Powered Expert Assistant For HR

As many of you know, HR professionals play a vital, complex, and constantly changing role in business. These 30 million professionals hold more than 250 job roles and leverage over 400 skills to help companies with all aspects of management: recruiting, development, leadership, coaching, diversity, pay, benefits, hybrid work, and more. And they must also ... Read more»