Insights on Work, Talent, Learning, Leadership, and HR Technology
This week Workday announced a bold and ambitious AI strategy around its new technology platform Sana. We have been partners and users of Sana for three years, so much of this discussion is also based on our own experience building our HR Superagent Galileo, which runs on Sana.
Who Is Sana?
First, it’s important ... Read more»
We recently published our new Definitive Guide to Corporate Learning and defined a new role for L&D: Dynamic Enablement. In this role the training teams move beyond education and credentialization and use the expertise in their libraries (and from experts) to deliver “dynamic enablement” to employees in the flow of work.
I used to call ... Read more»
Ok let me get you excited about our fifth-annual HR leadership conference, Irresistible 2026 at USC in Los Angeles. Here are the top 10 reasons to come and bring your team!
Last week Jack Dorsey, CEO of Block Inc. (makers of Square and CashApp) loudly announced plans to layoff 40% of its 10,000+ employees (4,000) and replace them with AI. The announcement was simple and there were few specifics about how this is going to take place.
LinkedIn shows around 13,000 employees with most in engineering, ... Read more»
Following our launch of The Definitive Guide to Corporate Learning, where we detail the enormous shift from formal training to AI-powered content and enablement, the vendor market is moving fast. In this article I want to highlight the major vendors so HR leaders and CLOs can get a sense of what’s going on.
The ... Read more»
Now that AI is part of our daily life, we see its impact on management. In this article I’d like to explain this important topic, and introduce you to our new research, “The Rise of the Supermanager.”
A Brief History of Management
If you read Peter Drucker and look at decades of research, ... Read more»
Today I move beyond a discussion of AI products and technologies to the real business problem: finding ways to USE AI to further your company’s particular, unique business strategy.
There’s a strange phenomenon going on: companies think AI itself will improve productivity “just because it exists.” Well nothing could be further from the truth. As ... Read more»
Today we are introducing the Mars release of Galileo®, the AI Superagent for HR.
We’re calling it a Superagent because it’s now fully programmable, open to integration with Workday and other systems, and is even more intelligent with new models, new content, industry data, and exciting features for learning, content development, and orchestration. I explain ... Read more»
Today Workday unveiled its “Front Door to Work” strategy and products with Sana. Here is a brief overview and more to read below.
Additional Information
Workday and Sana Unveil A Bold Strategy for AI (detailed article)
Video Overview of Workday-Sana Announcements
The New, Wild, Redefined World of HR Tech (advanced AI use-cases)
HR Technology is on a collision course with AI companies, desktop productivity tools, and middleware providers. Where is all this going?
In this podcast I explain why this is a question of “back-end” vs. “front-end” and how the ERP software architectures of the past (present) are colliding with the AI tools and interfaces of the ... Read more»
This week I discuss the AI, HR Tech, and consumer AI market in front of announcements next week at the Unleash Conference in Vegas.
I discuss how HR Tech is now becoming “Life Tech” (not just Work Tech) and the dynamics of big players like Microsoft, Oracle, Workday, SAP, ServiceNow, Anthropic, OpenAI, Google, and ... Read more»
Oracle’s earnings announcement yesterday demonstrates the company’s shift to a new type of enterprise “software” company, challenging companies like SAP, Workday, Salesforce, and many others. In this podcast I explain this shift, the history of Oracle, and where AI is taking the enterprise software market.
Here is the source article to read, and I look ... Read more»
Today I’m publishing a bonus episode with a discussion of the US Job Market and also explain why Anthropic’s new AI-Job destruction research is misleading.
I also discuss the whole idea of “job-task analysis” and why “AI exposure” (Anthropic’s methodology) doesn’t really reflect how AI transforms jobs, companies, and the economy.
Let’s discuss all this ... Read more»
This week I tackle the situation where AI tools are exploding everywhere while ROI and economic productivity is hard to find. I also discuss the “commoditization” of AI “features” and the shift in value to “AI applications,” which is good for all corporate buyers and users.
You’ll understand how important it is to build a ... Read more»
Understanding the Frontline Workforce. As our research point out, more than 70% of all US workers (80% Worldwide) work in a frontline (customer facing or operational facing) role. We all have teams in these positions so it’s important for business and HR leaders to understand this space.
This is the first podcast in a series ... Read more»
This week I discuss the real possibility that AI Agents could “turn evil” citing the example of Scott Shambaugh, a software engineer, who was attacked by an OpenClaw agent called MJ Rathbun.
Just so you understand: Scott is a real person but MJ Rathbun is an AI. Yet MJ took upon itself to ... Read more»
Today I discuss the new economics of AI for us as business and HR leaders, and how this impacts vendors, HR buyers, IT, and investors. I also discuss how Agents, which are the new building blocks for our re-engineered companies, are now the nucleus of your world in HR going forward.
As I explain, this ... Read more»
Coming out of the pandemic almost every company started hiring globally, giving rise to the EOR (Employer of Record) market. An EOR enables companies of any size to easily hire, manage, pay, and reward employees in any country, and today more than 40% of all global employers use an EOR.
One of the leaders in ... Read more»
This week I explain some of the very cool things going on in AI-Fueled Recruiting (hot space), and also discuss how to start integrating all your talent acquisition tools. I also explain AMS One, the Workday Agent System of Record (ASOR), and why and how all these amazing AI agents are going to ... Read more»
Alim Dhanji is a seasoned business executive (ex-President of Adidas Canada) who came back to HR with a fresh perspective on the business value of HR.
In this discussion Alim clearly articulates where and how he creates business value as a CHRO. This is a fascinating discussion about the value drivers of HR and AI ... Read more»
It’s a tumultuous time to be a leader. From the acceleration of AI to the change in global politics, I think it’s worth asking: *What has changed about leadership?*
Over the years, I’ve read hundreds of books on leadership and it feels like trendy topic. From the foundational teachings of Peter Drucker to the command ... Read more»
