Insights on Work, Talent, Learning, Leadership, and HR Technology
Last week Jack Dorsey, CEO of Block Inc. (makers of Square and CashApp) loudly announced plans to layoff 40% of its 10,000+ employees (4,000) and replace them with AI. The announcement was simple and there were few specifics about how this is going to take place.
LinkedIn shows around 13,000 employees with most in engineering, ... Read more»
Following our launch of The Definitive Guide to Corporate Learning, where we detail the enormous shift from formal training to AI-powered content and enablement, the vendor market is moving fast. In this article I want to highlight the major vendors so HR leaders and CLOs can get a sense of what’s going on.
The ... Read more»
It’s a tumultuous time to be a leader. From the acceleration of AI to the change in global politics, I think it’s worth asking: *What has changed about leadership?*
Over the years, I’ve read hundreds of books on leadership and it feels like trendy topic. From the foundational teachings of Peter Drucker to the command ... Read more»
Everywhere I go people talk about reskilling, upskilling, and accelerating the adoption of AI. This week I met with more than 200 CHRO’s in India and Singapore and the #1 topic was AI readiness: how can we accelerate AI fluency and capability in all areas of the company?
Well we’ve been studying corporate training for ... Read more»
Human Resources (HR) has always struggled with two identities. Is HR a strategic partner, a driver of organizational value and inspired human capital growth? Or is it an administrative function, acting as the “company police,” here to enforce rules, policies, legal, and labor regulations?
The first is a value creator and demands human skills; the ... Read more»
Now that AI is part of our daily life, we see its impact on management. In this article I’d like to explain this important topic, and introduce you to our new research, “The Rise of the Supermanager.”
A Brief History of Management
If you read Peter Drucker and look at decades of research, ... Read more»
Understanding the Frontline Workforce. As our research point out, more than 70% of all US workers (80% Worldwide) work in a frontline (customer facing or operational facing) role. We all have teams in these positions so it’s important for business and HR leaders to understand this space.
This is the first podcast in a series ... Read more»
This week I discuss the real possibility that AI Agents could “turn evil” citing the example of Scott Shambaugh, a software engineer, who was attacked by an OpenClaw agent called MJ Rathbun.
Just so you understand: Scott is a real person but MJ Rathbun is an AI. Yet MJ took upon itself to ... Read more»
Today I discuss the new economics of AI for us as business and HR leaders, and how this impacts vendors, HR buyers, IT, and investors. I also discuss how Agents, which are the new building blocks for our re-engineered companies, are now the nucleus of your world in HR going forward.
As I explain, this ... Read more»
Coming out of the pandemic almost every company started hiring globally, giving rise to the EOR (Employer of Record) market. An EOR enables companies of any size to easily hire, manage, pay, and reward employees in any country, and today more than 40% of all global employers use an EOR.
One of the leaders in ... Read more»
This week I explain some of the very cool things going on in AI-Fueled Recruiting (hot space), and also discuss how to start integrating all your talent acquisition tools. I also explain AMS One, the Workday Agent System of Record (ASOR), and why and how all these amazing AI agents are going to ... Read more»
Alim Dhanji is a seasoned business executive (ex-President of Adidas Canada) who came back to HR with a fresh perspective on the business value of HR.
In this discussion Alim clearly articulates where and how he creates business value as a CHRO. This is a fascinating discussion about the value drivers of HR and AI ... Read more»
After many weeks of work with corporate HR leaders, technology companies, and implementation teams I’m realizing the word that describes AI is “confusion.” Too much going on, too many unanswered questions, and no clarity about what to do. And many of you have been asked (or told) to lead the “AI Transformation” (which is the ... Read more»
This week we introduce our massive new research “The Definitive Guide to Corporate Learning: From Static Training To Dynamic Enablement.”
As you’ll read, this $400 Billion market is going to change in a huge way, and the opportunity for value is massive. As I explain in this podcast, it’s time to change the ... Read more»
AI Agents promise to revolutionize how we operate our companies, but this is much more than just recording meetings and summarizing emails. How do you build an Agent (and Superagent) architecture to re-engineer HR and what is the role of your core HCM platforms?
Well this is the trillion dollar question challenging every business software ... Read more»
AI-driven recruiting is on the hot seat and it’s only getting hotter.
Most job seekers now experience AI-interviewers, AI-based screening, and even chatbots that can automate the entire process. And as this market grows, two new lawsuits (one against Workday, one against Eightfold) have emerged, indicating the “fear” job seekers have about this ... Read more»
David Hughes, the Global People Leader for Costa Coffee (now at HSBC), discusses the company’s innovative approach to hiring using AI. Costa Coffee, a global brand with over 2,000 stores in the UK, faces significant hiring challenges due to high turnover rates and the need to hire thousands of baristas annually.
David explains how ... Read more»
In this podcast I talk with Nathan Perrott, VP of Innovation at Radancy. Radancy is a major provider of integrated recruiting tools, all integrated in what’s called the Radancy Talent Acquisition Cloud.
You may not recognize the name, but Radancy is actually one of the pioneers in talent acquisition, originally started as TMP ... Read more»
The HR profession is about to go through its biggest transformation in decades. To use a new phrase, this is a “rupture” from the past as we shift to new world of AI agents and superagents automating much of what we do.
In this podcast I explain how 30-40% of AI jobs and roles ... Read more»
This week we launch our Imperatives for 2026, and I discuss the 11 top issues you face and how HR, as we know it, is going to radically change. Our research shows that 30-40% of today’s HR roles will go away, soon to be automated by AI agents and Superagents.
Read today’s news release... Read more»
This week, as part of our 2026 Imperatives launch, I discuss the explosive new world of agents and superagents, and explain why and how you, as an HR or business person, will be “building apps” and “building agents” at work.
I also explain why the Superagent architecture, which is explained in our Imperatives ... Read more»
