Josh Bersin Articles

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The Full-Stack HR Professional

In software development, there is a concept of the “full-stack engineer,” someone who knows hardware, operating system, database, applications, user interface, design, and mobile applications. These magic individuals are among the most valued in business: they can architect new systems, debug the most difficult problems, and serve as big thinkers for technologists everywhere. 

I ... Read more»

hr tech 0

HR Technology: The Dirty Little Secret

I’ve spent the last few weeks flying around the world talking with HR organizations about their various HR tech strategies and there’s a lot going on. Almost every major company I talk with is in the middle of an implementation of a major new cloud platform, while they are rationalizing, fixing, and improving a variety ... Read more»

Which Parts Of Employee Experience Really Matter Most?

I’ve been hearing about “employee experience” everywhere. Almost every software vendor, HR consulting firm, and HR executive is trying to figure it out.

Why? Because the concept is very broad and vague, and in some sense it encompasses everything at work.

The term “employee experience” (EX) came out of AirBnB around 2017 when the company ... Read more»

Build Vs. Buy: The Days Of Hiring Scarce Technical Skills Are Over

For years leaders have grown their companies by issuing the demand “go out and hire someone who knows how to do this!” This approach leads HR departments and hiring managers to retain expensive recruiting firms, spend millions of dollars on recruitment advertising, and often hire expensive sourcers to try to “steal” great talent from competitors.... Read more»

workday rising

Workday Fires A Cannon Into The HR Technology Market

This week was Workday Rising, the annual confab of 14,000+ Workday customers, partners, and fans. And as always, it met expectations. Not only did Jerry Seinfeld remind us that “we’ve lost interest in life, now we’re only interested in battery life,” but Workday unleashed a torrent of new talent applications, many of which are going ... Read more»

capability academy

The Capability Academy: Where Corporate Training Is Going

Corporate training and development has been through quite a journey. Twenty years ago companies built physical universities (GE’s Crotonville, Accenture St. Charles), hired faculty and college professors, and sent their employees to courses. During my time at IBM in the 1980s, I flew to education centers all over the country, sitting in front ... Read more»

Why ADP’s Next-Gen HCM Is A Disruptive Force In HR Technology

A year ago I wrote a controversial article about ADP’s new core HCM system, code-named Lifion. Well here it is a year later, and it looks like ADP has done it. The company’s next-generation HCM and payroll system is now available, and could become one of the more disruptive systems on the market. While ... Read more»