Insights on Work, Talent, Learning, Leadership, and HR Technology
As I’ve talked about for months, Generative AI is like a swiss army knife that seems to be capable of anything. But once you get these LLMs into practice, you find out they have to be built, adjusted, and architected into solutions. In other words, we won’t suddenly see the productivity benefits of AI unless ... Read more»
The LMS market is often considered a red ocean: hundreds of vendors, highly complex user needs, and few vendors making a profit. Over the last decade almost every leading LMS vendor (Saba, Docent, Plateau, Learn.com, Litmos, Sumtotal) was acquired, largely because they couldn’t sustain their growth in a highly competitive market.
For LMS buyers ... Read more»
There are lots of economists waiting for the labor market to “cool,” enabling unemployment to rise and inflation to slow. Yet despite these projections, unemployment remains at a 45 year low and it’s still hard to hire. Why the change? Our research clearly shows that we’ve entered a whole new economy, one that makes labor ... Read more»
We now know that Generative AI will play a transformational role in Human Resources. And while many companies are embarking on pilots, hackathons, and “promptathons,” I want to share what we’ve learned. (For an in-depth report on AI in HR please read our Deep Dive on AI in HR research.)
HR Is An Integrated Operating ... Read more»
How do you communicate with your employees? I bet it’s harder than you think. There are company meetings, conference calls, emails, and lots of portals. But despite all that effort, only 28% of employees feel connected to the company’s mission and 59% are “quietly quitting.” Kind of astounding.
Why do we continue to see this ... Read more»
We just finished a five week sprint with 200+ clients on Generative AI and the excitement is overwhelming. There’s no question companies are going to adopt these Copilots, Assistants, and Chatbots like crazy. But it’s still not clear how, where, are with what technology. Here’s what we found out.
First, about a third of the ... Read more»
This week we published my keynote speech from Irresistible 2023, and I encourage you to watch it. Here’s the story in brief, and I’ll be talking a lot more about this at the HR Technology Conference and Unleash 2023 conferences in October.
The Post-Industrial Economy
Business leaders are confronting a world of opportunity ... Read more»
In this podcast I discuss the ongoing UAW strike and why it feels strangely out of sync with the economy, EV revolution, growth of Tesla, and emergence of AI. And I also give you my experience with the “true costs” of AI, which you have to reflect in your rosy expectations for productivity. Also some ... Read more»
This week Walter Isaacson’s book came out, so I wanted to give you my thoughts. The book is a fascinating read, and as I finished I left with a new sense of empathy, respect, and admiration for Elon Musk. Not often do individuals take on enormous role models for billions of people, so I wanted ... Read more»
In addition to my regular podcasts on HR, leadership, the workforce, and the economy I’m now starting a new podcast series on HR Technology. These podcasts will talk about HR Tech markets, trends, and vendors. And I’ll give you my unwashed perspectives on how different vendors position themselves.
In this first episode I give ... Read more»
This week I want to talk about the problem of proliferating HR Tech platforms in companies. It’s not a simple problem, but it really is everywhere. The average large company has 80+ HR tools and many global companies have twice that. Why is this taking place and what can you do? And how will AI ... Read more»
In this podcast I discuss the continued growth and confusion in the Generative AI market, and explain how the “AI stack” is still immature, making it difficult for application vendors to deliver on the promise quite yet. It means that you, as a business and HR leader, have to focus your imagination on real-world use ... Read more»
We just finished five weeks of in-depth discussions with companies about their Gen AI projects and it’s pretty amazing. Lots of playing around, pilots, experiments, and fears. In this podcast I describe what we’ve learned and give you lots of insights on how these systems work, how they will become “IT projects” pretty quickly, and ... Read more»
This week’s podcast talks about AI and why this new technology is creating an urgent need to look at Organization Design. I also discuss many of the findings from our Big Reset discussions with 200+ companies about their AI projects. And I included an important discussion by Andy Biladeau about our new Org Design SuperClass. ... Read more»
Organization design has become one of the hottest topics in business. More than 80% of the companies we talk with are now experimenting with AI, flattening their organization, and reorganizing teams to improve productivity. And when it’s done well we’ve seen companies double or even triple their output and efficiency, improving employee engagement as well.... Read more»
This week’s podcast is all about economics, and how it directly impacts HR. I also discuss the post-industrial economy, a big topic we discussed at Irresistible. This topic will be the focus of much of our research throughout the year. Bottom line: you need to know this stuff, it really matters.
The Josh Bersin Company: ... Read more»
I’ve been an analyst covering HR Technology for more than twenty years and there’s one big thing I’ve learned: it’s a tough market for entrepreneurs. While it looks like a massive and easy-to-understand space, the competition is brutal and HR professionals are very pragmatic buyers. So when companies with new ideas like Humu come along, ... Read more»
This week I’m podcasting from London and discuss my conversations with 50+ companies this week about talent acquisition and other important topics. We’re also two weeks into our summer sprint on AI and I share some of the stories we’re already hearing from HR professionals about how confusing this has become. But there’s a method ... Read more»
Over the last year we have been developing a new operating model for HR, and the research has been astounding. Nearly every company we interview agrees that the traditional “service-delivery” model is no longer enough, and that HR teams (and functions) need to be far more integrated, focused on design and product management, more agile, ... Read more»
We just finished a long call with more than 100 companies about their AI in HR strategies. Guess what – everyone is experimenting. While there are hundreds of use cases, most companies are starting task forces, looking for areas to focus, and realizing that the technology is amazing but also immature and very new. This ... Read more»
The US Supreme Court decision to ban Affirmative Action in schools kicked off a shouting match among politicians, focused on applying the ruling to corporate diversity (DEI) programs. And whatever position you take politically, I think this activity will make DEI strategies an even higher priority.
First let’s be clear about the issue. While people ... Read more»
This week I’m podcasting from the UK and want to tell you about the sharply worded letter from conservative Attorneys General to Fortune 100 CEOs threatening to sue them for race-based quota-oriented diversity programs. It’s a big messy topic created by the Supreme Court Affirmative Action decision. I also give you some perspectives from the ... Read more»
