Insights on Work, Talent, Learning, Leadership, and HR Technology
Let me posit an important question: if your CEO or CFO asks you to use AI to improve productivity, what would you do?
Would you use the “chainsaw” model of efficiency and lay off 10% of the employees? Or would you thoughtfully redesign jobs around AI?
This week I talked with dozens of companies ... Read more»
The $360 billion corporate learning industry has entered a revolution, and we invite you to join us on this journey. Today we launch our 2025 Corporate Learning In The Age of AI Study, and we encourage you to participate.
Why L&D Reinvention Is So Urgent
Corporate learning is a massive imperative: companies spend ... Read more»
As we discuss in The Rise of the Superworker, we’ve entered a period of productivity-led growth in business. The economy is slowing (US consumer sentiment plummeted and GDP growth in the EU and China has slowed), expectations for AI are high, and CEOs are looking to redesign operating models.
Core to this ... Read more»
Today we introduce a groundbreaking research on the role of the Chief Human Resources Officer.
Coupled with this research we’re launching a new service, CHRO Insights™, to support CHROs and aspiring CHROs around the world.
The Rapid Acceleration of The CHRO Role
The CHRO has become one of the most critical jobs in business. ... Read more»
As AI Agents proliferate through our companies, Workday wants to make your life easier: the Workday Agent System of Record. This new toolset lets companies register, manage, provision, control, and train AI agents throughout the enterprise. It’s like a workforce management system for our “digital employees.”
Consider how the landscape is changing. Companies are ... Read more»
In this podcast I describe the massive AI-powered revolution starting in corporate L&D, and give you some history, context, and a mandate for the future. This is based on a massive research program we’ve been doing for the last year and I’m now convinced that this entire $360 Billion market is going to reinvent itself.... Read more»
Tigran Sloyan, CEO of CodeSignal, talks with Kathi Enderes about his company’s mission to transform skills assessment and development with AI. He shares insights from his experience at Google, where he recognized flaws in hiring practices that prioritize resumes over actual skills.
Tigran explains how CodeSignal evolved from technical skills assessments to AI-driven personalized ... Read more»
Everyone is talking about productivity, layoffs, and job redesign. In this week’s podcast I share much of what we’re learning in AI-based job design, all with a focus on productivity.
I discuss the role of Reejig, Gloat, Draup and the shift from “skills-based organization” strategies to “task and activity” ... Read more»
In this episode of the WhatWorks podcast, Caryn McGarry, CHRO of ICF, describes her journey to CHRO how she manages HR in a highly competitive professional services company. Caryn shares insights on the detailed nature of the C-suite partnership and how her unique career path contributes to her C-level business role today.
ICF is a ... Read more»
After an intense week in Europe at an HR Technology conference, I want to share my deep perspectives on Trust, which is in very short supply these days. Not only do European leaders mistrust the US right now, the Edelman Trust Barometer shows that 2/3 of employees no longer trust the CEOs of their own ... Read more»
After a long week of meetings about AI transformation with many companies, I want to highlight the big paradox we face. On one hand, AI is now seen as a proven, pragmatic solution to productivity, growth, and customer experience. So every company is pushing for AI transformations in every domain. But on the other hand, ... Read more»
This week I summarize some of the hard-hitting AI transformation and productivity stories we’re hearing from clients, and I explain the various ways to approach these topics. I also discuss the surprising pushback on DEI and how workforce fear and stress has risen in our companies. All this leads to a new and important new ... Read more»
This week I interview CEO of Arist Michael Ioffe, one of the most innovative entrepreneurs I’ve met. Michael and his team have built an astounding message-based learning platform that uses AI to build content, distribute content, and even do needs analysis.
For those of you who are L&D or learning geeks, you really need to ... Read more»
This week I share perspectives on the huge theme of “taking a chainsaw to bureaucracy” and improving productivity. Is it fair to “Blame the Workers” for the bureaucracy we face?
There is a growing trend toward strategic layoffs and workforce redeployment around AI, and this is just the beginning. But rather than blaming ... Read more»
“The moment your HR organization can be ‘replicated’ into another company, you’ve failed as a CHRO.”
In this podcast Arne-Christian explains why the CHRO is no longer an HR leader, but now a business transformation executive.
Arne-Christian describes his career path to becoming a CHRO, identifies the key behaviors and characteristics that helped him become ... Read more»
In this podcast I want to talk about Jamie Dimon’s recent town-hall at JP Morgan Chase. He describes his frustration with remote work, bureaucracy, and lack of productivity in vivid language. As you’ll hear from my comments, I have 100% sympathy for his feelings, but the answer is not as simple as forcing people ... Read more»
In this week’s podcast I introduce our new research on the important and fast-changing role of CHRO, or Chief People Officer.
Over the last decade this role has exploded in scope and importance, leaving many CEOs and CHROs working to keep up. After a year of research studying the career history and performance of more ... Read more»
This week I discuss the rapid evolution of AI Agents in the Enterprise, and how they’re starting to replace billions of dollars of legacy enterprise software. It won’t happen overnight, but using our four-stage model, companies are rapidly looking at ways to use AI platforms to assist, automate, and integrate business workflows in ways that ... Read more»
There has been a lot of debate about whether this multi-billion dollar investment in AI is going to pay off. Well in HR alone, I’m here to report that the answer is YES.
This week Jim Cramer, the most famous Wall Street TV personality and hedge-fund manager, actually brought it out.
In Cramer’s interview ... Read more»
Lloyds Banking Group, the largest bank in the UK, is undergoing a £3 Billion business transformation focused on enhancing customer experiences, integrating products and services, and leveraging technology to improve service delivery.
Holly Quincey, Chief Talent Officer, describes the company’s accompanying talent transformation, particularly its skills-based hiring strategy.
Talent Acquisition: This includes bringing executive ... Read more»
