Josh Bersin Articles

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Back from Europe: Workday Rising, Precision Talent Acquisition, The Future Role of the CHRO

In this conversation I share insights from my recent trip to Europe, focusing on the Workday Rising event, the current state of talent acquisition, and the evolving role of CHROs in strategic workforce planning.

I discuss the importance of systemic talent acquisition, the emergence of “Precision Talent Acquisition” and the entire redefinition of this function. ... Read more»

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How AI Will Revolutionize The HR Department, In Detail.

I know most of you have used ChatGPT, Galileo, or other AI tools in your job, but you haven’t seen anything yet.

In this podcast I walk through a complete end-to-end scenario to show you precisely how AI agents will automate, scale, integrate, and vastly improve the process of hiring, onboarding, performance management, ... Read more»

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The End Of The American Dream? How Automation Works To Your Advantage (or Not). E204

What do we do about the American Dream? This week I discuss the explosion of employee and citizen activation (NYC UHG CEO, for example) and how the US economy has not been delivering for 2/3 of the workforce.

And in that discussion I challenge HR and business leaders to re-engineer jobs and work around what ... Read more»

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WhatWorks: Sanford Health Develops Mission-Driven Leaders at All Levels. E203

Linda Kirchhevel, Director, Talent & Leadership Development at Sanford Health talks with Kathi Enderes about their leadership development program. Linda discusses how the organization’s frequent mergers caused them to prioritize creating a unique leadership framework centered around the mission of the organization. (Sanford Health is the largest rural healthcare provider in the United States.)... Read more»

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People Analytics: The Next Big Step Has Arrived. Get Ready. E201

Companies have been investing in People Analytics and Industrial Psychology since the late 1800s, going back to Fredrick Taylor (time and motion studies) and Carl Jung (psychological types). The original idea was to scientifically manage work, using data to measure labor, strength, motion, and later engagement, skills, and leadership.

All this effort resulted in thousands ... Read more»

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Can One AI Agent Do Everything? How To Redesign Jobs for AI? HR Expertise And A Big Future for L&D. E200

This week I summarize my meetings and discussions with clients in NYC and you can see we covered many topics.

Here’s the AI summary, which is pretty good.

In this conversation, Josh Bersin discusses the evolving landscape of AI platforms, particularly focusing on Microsoft’s positioning and the challenges of creating a universal AI agent. He ... Read more»

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How AI Changes Organizations, Institutions, and Society. E199

In today’s podcast I discuss the organizational, institutional, and societal impacts of AI. And I’m not predicting what “could happen” but rather sharing “what is happening now.” As you’ll hear, AI plays a role in our political issues but an even greater role in our careers, pay, rewards, organization structure, and culture.

A recent AI ... Read more»

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What’s Holding Back People Analytics? Discussion with Paul Rubenstein from Visier. E198

After decades of effort and growth, only around 10% of People Analytics teams deliver strategic business value. Many are still focused on traditional analysis of engagement, retention, leadership pipelines, and other HR measures.

In this WhatWorks podcast I talk openly with Paul Rubenstein, the Chief Customer Officer at Visier, about how this market has evolved. ... Read more»

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Diversity, Inclusion, DEI, and Wellbeing In The Trump Era E197

This week I discuss the issue of DEI (must it DIE?), inclusion, and corporate culture in the Trump Era. We just completed a 1.5 hour discussion with 30+ companies on the impact of the 2024 election and regardless of your political position, some people are worried. It’s clear to me that DEI (or whatever you ... Read more»

Hyper-Growth Through Efficiency: Theme For The New Era

With all the mixed messages in the latest election, one rings loudly for leaders: the US Government must become more efficient. US voters did not seem impressed with the billions spent on the Chips and Infrastructure acts: they want lower taxes and more accountable government.

As Elon Musk explains, reducing costs is an exercise ... Read more»

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The History of Franklin Covey And The Enduring Model Of Leadership E196

In this episode of the WhatWorks podcast, Paul Walker, CEO of FranklinCovey, talks with Kathi Enderes about FranklinCovey’s history, his own journey of 25 years with the company from frontline employee to CEO, and how the company helps large organizations like Marriott enable transformational change through individual behavior change, execution excellence, creating a culture ... Read more»

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AI Can Do Even More Than You Thought. Why Every Employee Will Have A Digital Assistant. E195

This week I discuss how major new AI use-cases have emerged. Imagine if every employee had a personal AI assistant? It’s going to happen. I also discuss LinkedIn Hiring Assistant, Galileo™, SuccessFactors Joule, AI for performance management, and a big question: what are you going to do with the 35% productivity you gain?... Read more»

LinkedIn Enters AI Agent Race With LinkedIn Hiring Assistant

As I discussed in the article Digital Twins, Digital Employees, Agents Everywhere, tech vendors are creating AI-powered Agents as fast as they can. And in HR, where we deal with hundreds of mundane checklist-types of processes, the opportunity for automation is everywhere.

This week, just as Microsoft launched a tools to help companies build ... Read more»

SuccessFactors

SuccessFactors Leapfrogs HCM Capabilities: AI, Skills, Talent Intelligence, And More

This week SuccessFactors announced a vast array of new features, focused on taking the lead in the red hot HCM war against Workday, Oracle, and others. These capabilities fall into four areas, each of which bring SAP into a leading position in many areas of the global HCM market. (Product details here.)

As ... Read more»