Josh Bersin Articles

The Josh Bersin Company podcast logo 0

PayPal Builds New Manager Capabilities with Precision Development

How do you build precision leadership skills at scale? Kendra Goldbas, Global Head of Learning & Development at PayPal, describes the world-class new manager development program at PayPal, MAPS (Managing at PayPal Successfully).

During the pandemic PayPal grew rapidly and needed a world-class leadership development program for remote leaders. The MAPS program, which is ... Read more»

The Josh Bersin Company podcast logo 0

Welcome to HR in 2025: The Five Big Challenges Ahead

Welcome to 2025, where I discuss the five big challenges ahead. These include (1) economic uncertainties, bifurcated labor market, (2) the impact of AI on the workforce and the Rise of Superworkers, (3) the new “soup” of issues in employee experience, which lands in HR’s lap, (4) the changing nature of leadership and leadership development, ... Read more»

The Josh Bersin Company podcast logo 0

A Tumultuous End To 2024, What Has Changed As We Look To 2025?

In this discussion I reflect on the significant events and trends of 2024, highlighting the impact of global conflicts, economic change, labor market dynamics, and the transformative role of AI in organizations.

What has changed? I discuss the evolving nature of DEI, the new model of leadership which emerged, and the transformation of HR into ... Read more»

The Josh Bersin Company podcast logo 0

Deel’s Hyper-Scale, Game-Changing Approach to Globalization

How has Deel grown from zero to 4,500 employees in 100 countries in less than five years? It’s an amazing story of hyperscale growth and passionate customer focus. In today’s podcast Alex Bouaziz, CEO of Deel, talks with Kathi Enderes about his own journey from environmental engineer to founder of an HR tech company.... Read more»

The Josh Bersin Company podcast logo 0

Workday Rising, Precision Talent Acquisition, The Future Role of the CHRO E206

In this conversation I share insights from my recent trip to Europe, focusing on the Workday Rising event, the current state of talent acquisition, and the evolving role of CHROs in strategic workforce planning.

I discuss the importance of systemic talent acquisition, the emergence of “Precision Talent Acquisition” and the entire redefinition of this function. ... Read more»

The Josh Bersin Company podcast logo 0

How AI Will Revolutionize The HR Department, In Detail. E205

I know most of you have used ChatGPT, Galileo, or other AI tools in your job, but you haven’t seen anything yet.

In this podcast I walk through a complete end-to-end scenario to show you precisely how AI agents will automate, scale, integrate, and vastly improve the process of hiring, onboarding, performance management, ... Read more»

The Josh Bersin Company podcast logo 0

The End Of The American Dream? How Automation Works To Your Advantage (or Not). E204

What do we do about the American Dream? This week I discuss the explosion of employee and citizen activation (NYC UHG CEO, for example) and how the US economy has not been delivering for 2/3 of the workforce.

And in that discussion I challenge HR and business leaders to re-engineer jobs and work around what ... Read more»

The Josh Bersin Company podcast logo 0

WhatWorks: Sanford Health Develops Mission-Driven Leaders at All Levels. E203

Linda Kirchhevel, Director, Talent & Leadership Development at Sanford Health talks with Kathi Enderes about their leadership development program. Linda discusses how the organization’s frequent mergers caused them to prioritize creating a unique leadership framework centered around the mission of the organization. (Sanford Health is the largest rural healthcare provider in the United States.)... Read more»

Wakeup Call for HR: Employees Trust AI More Than They Trust You

I’ve been a fan, advocate, and friend to HR for a long time. And in every discussion I have with HR teams, I’m impressed with the passion, commitment, and goodwill among HR teams everywhere. Yet despite our best intentions, a new survey of 851 business professionals found that “people trust AI more than they ... Read more»

The Josh Bersin Company podcast logo 0

People Analytics: The Next Big Step Has Arrived. Get Ready. E201

Companies have been investing in People Analytics and Industrial Psychology since the late 1800s, going back to Fredrick Taylor (time and motion studies) and Carl Jung (psychological types). The original idea was to scientifically manage work, using data to measure labor, strength, motion, and later engagement, skills, and leadership.

All this effort resulted in thousands ... Read more»

People Analytics, A Complex Domain, Is About To Be Transformed by AI.

We just completed a large study of People Analytics and the results are striking. Only 10% of companies directly correlate human capital data to business in a systemic way, with many data, technical, and operational issues in the way. Yet as our research found, AI is about to totally change this market. Here’s the story.... Read more»

The Josh Bersin Company podcast logo 0

Can One AI Agent Do Everything? How To Redesign Jobs for AI? HR Expertise And A Big Future for L&D. E200

This week I summarize my meetings and discussions with clients in NYC and you can see we covered many topics.

Here’s the AI summary, which is pretty good.

In this conversation, Josh Bersin discusses the evolving landscape of AI platforms, particularly focusing on Microsoft’s positioning and the challenges of creating a universal AI agent. He ... Read more»

The Josh Bersin Company podcast logo 0

How AI Changes Organizations, Institutions, and Society. E199

In today’s podcast I discuss the organizational, institutional, and societal impacts of AI. And I’m not predicting what “could happen” but rather sharing “what is happening now.” As you’ll hear, AI plays a role in our political issues but an even greater role in our careers, pay, rewards, organization structure, and culture.

A recent AI ... Read more»