Insights on Work, Talent, Learning, Leadership, and HR Technology
As we discuss in The Rise of the Superworker, we’ve entered a period of productivity-led growth in business. The economy is slowing (US consumer sentiment plummeted and GDP growth in the EU and China has slowed), expectations for AI are high, and CEOs are looking to redesign operating models.
Core to this ... Read more»
Today we introduce a groundbreaking research on the role of the Chief Human Resources Officer.
Coupled with this research we’re launching a new service, CHRO Insights™, to support CHROs and aspiring CHROs around the world.
The Rapid Acceleration of The CHRO Role
The CHRO has become one of the most critical jobs in business. ... Read more»
As AI Agents proliferate through our companies, Workday wants to make your life easier: the Workday Agent System of Record. This new toolset lets companies register, manage, provision, control, and train AI agents throughout the enterprise. It’s like a workforce management system for our “digital employees.”
Consider how the landscape is changing. Companies are ... Read more»
There has been a lot of debate about whether this multi-billion dollar investment in AI is going to pay off. Well in HR alone, I’m here to report that the answer is YES.
This week Jim Cramer, the most famous Wall Street TV personality and hedge-fund manager, actually brought it out.
In Cramer’s interview ... Read more»
As the WSJ has reported extensively, companies like Harley Davidson, Tractor Supply, Walmart, and McDonalds are publicly pulling back on DEI programs, largely under pressure by political activists. Fueled by the supreme court’s striking down of affirmative action in 2023, there is a political movement to dismantle the “social justice” movement that took hold ... Read more»
This week I interview CEO of Arist Michael Ioffe, one of the most innovative entrepreneurs I’ve met. Michael and his team have built an astounding message-based learning platform that uses AI to build content, distribute content, and even do needs analysis.
For those of you who are L&D or learning geeks, you really need to ... Read more»
This week I share perspectives on the huge theme of “taking a chainsaw to bureaucracy” and improving productivity. Is it fair to “Blame the Workers” for the bureaucracy we face?
There is a growing trend toward strategic layoffs and workforce redeployment around AI, and this is just the beginning. But rather than blaming ... Read more»
“The moment your HR organization can be ‘replicated’ into another company, you’ve failed as a CHRO.”
In this podcast Arne-Christian explains why the CHRO is no longer an HR leader, but now a business transformation executive.
Arne-Christian describes his career path to becoming a CHRO, identifies the key behaviors and characteristics that helped him become ... Read more»
In this podcast I want to talk about Jamie Dimon’s recent town-hall at JP Morgan Chase. He describes his frustration with remote work, bureaucracy, and lack of productivity in vivid language. As you’ll hear from my comments, I have 100% sympathy for his feelings, but the answer is not as simple as forcing people ... Read more»
In this week’s podcast I introduce our new research on the important and fast-changing role of CHRO, or Chief People Officer.
Over the last decade this role has exploded in scope and importance, leaving many CEOs and CHROs working to keep up. After a year of research studying the career history and performance of more ... Read more»
This week I discuss the rapid evolution of AI Agents in the Enterprise, and how they’re starting to replace billions of dollars of legacy enterprise software. It won’t happen overnight, but using our four-stage model, companies are rapidly looking at ways to use AI platforms to assist, automate, and integrate business workflows in ways that ... Read more»
Lloyds Banking Group, the largest bank in the UK, is undergoing a £3 Billion business transformation focused on enhancing customer experiences, integrating products and services, and leveraging technology to improve service delivery.
Holly Quincey, Chief Talent Officer, describes the company’s accompanying talent transformation, particularly its skills-based hiring strategy.
Talent Acquisition: This includes bringing executive ... Read more»
Change and transformation is the theme for 2025. 53% of CEOs believe their company will not exist in ten years, with iconic brands like Starbucks, Boeing, Nike, Intel, Southwest, and Target going through turnarounds. And 93% of CEOs believe AI will totally transform their operating model. (PwC CEO Survey.)
At the same time ... Read more»
Jim Hemgen, Director of Talent Development at Booz Allen Hamilton, talks with Kathi Enderes about how the company creates validated skills across hundreds of domains, including AI.
This success story defines the journey for every company. Using skills validation provided by Workera, and content from Udemy and HackerRank, Booz Allen has created ... Read more»
In this conversation, I discuss the DEI firestorm, the evolution and current state of Diversity, Equity, and Inclusion (DEI) initiatives in the corporate world, the alarming decline in trust towards businesses, and the necessity for companies to reinvent themselves in the face of changing market dynamics and the rise of the ‘super worker’. I also ... Read more»
In this podcast I explain the four-stages of AI transformation and detail why and how “AI Pacesetters” will far outperform others in their AI business transformations. The Rise of the Superworker research explains this in more detail.
The Rise of the Superworker predictions report is available to all users of Galileo™, The Josh Bersin ... Read more»
We’re excited to launch our groundbreaking research “The Rise of the Superworker,” a deep dive into the impact of AI on the future of work. As our hallmark research for the year, it defines the roadmap for leadership, technology, and HR. (Register for the launch webinar on January 28.)
The Workforce and ... Read more»
How do you deliver on the promise of AI in your team, your company, and your career? Welcome to The Rise of the Superworker, our new research on the organizational adoption of AI. This research explains how organizations and leaders can redesign work, jobs, and customer experiences to deliver on the promise of AI.
And ... Read more»
How do you build precision leadership skills at scale? Kendra Goldbas, Global Head of Learning & Development at PayPal, describes the world-class new manager development program at PayPal, MAPS (Managing at PayPal Successfully).
During the pandemic PayPal grew rapidly and needed a world-class leadership development program for remote leaders. The MAPS program, which is ... Read more»
Welcome to 2025, where I discuss the five big challenges ahead. These include (1) economic uncertainties, bifurcated labor market, (2) the impact of AI on the workforce and the Rise of Superworkers, (3) the new “soup” of issues in employee experience, which lands in HR’s lap, (4) the changing nature of leadership and leadership development, ... Read more»
