Insights on Work, Talent, Learning, Leadership, and HR Technology
One of the most interesting (and disruptive) aspects to enterprise AI is the simple fact that AI Agents and Superagents (read our HR 2030 architecture for more) are not “systems” or applications in the traditional sense. They are “your systems” that learn, grow, and “become your company.”
In other words, an AI Agent that does ... Read more»
Let me pose a controversial (but logical) premise: the price we pay for AI tools is going to start to skyrocket. And this price increase is going to have some very disruptive effects.
First, why will AI prices likely rise?
It’s pretty simple: this is extremely expensive technology to deliver. Already,spending on data centers, ... Read more»
This week Cornerstone, the largest provider of corporate learning technology (around $1 Billion in revenue, roughly four times the size of Docebo), launched its reinvention into the deep and complex world of AI. Let me detail what’s going on and give you my perspectives, as we prepare to launch HR 2030.
Cornerstone Today
Today ... Read more»
Last week SAP launched one of the most sweeping announcements in years – a complete enterprise AI architecture that Christian Klein, the CEO, claims makes SAP an AI company at its core. It’s called The Autonomous Enterprise.
“The Autonomous Enterprise includes a unified AI platform for building, contextualizing and governing agents, an autonomous suite
ServiceNow just unleashed a barrage of announcements that set the stage for its goal: doubling revenue to $30 billion in the next four years. In a nutshell, they want to own the management tools, security, and front door to every AI agent in your company. And they’re going to ask you to pay for ... Read more»
Now that AI is part of our daily life, we see its impact on management. In this article I’d like to explain this important topic, and introduce you to our new research, “The Rise of the Supermanager.”
A Brief History of Management
If you read Peter Drucker and look at decades of research, ... Read more»
This week was pretty exciting: Microsoft unveiled its Frontier Fine Tuning along with a new hardware stack and developer tools, while NVIDIA launched its foray into PC powered AI. Two big themes here: first is reducing computing cost as data centers start driving up all our AI cost, and second to make AI ever more ... Read more»
I’ve decided that the biggest challenge we have in AI is now keeping track of the new words being created. Words like harness, layer, mesh, vector, orchestrator, tools, surface, memory – they all mean very special things. And engineers and marketing people keep dreaming up new ones (spine? pattern? control plane? MCP? LangChain? headless? MCP? ... Read more»
Here’s an update on Google’s Gemini Flash 3.5 (bad name) and how it impacts the enterprise market, an update on Google AI in Search, and an update on the HR 2030 architecture coming out at Irresistible. I also want to thank you as a listener, we discovered that this podcast now reaches 4 million HR ... Read more»
What if the biggest mistake companies make with AI transformation is treating it as a technology problem? Laurent Aufils, Chief People Officer at Orange Business, knows that it’s all about people.
In this episode, Kathi Enderes sits down with Laurent to explore how one of the world’s leading digital services companies transformed its entire ... Read more»
The Pope’s Encyclical on AI is well worth reading. It’s not only about the perils and risks of technology, it’s really a manifesto about power. I found the essay extremely valuable to read so I wanted to share my perspectives on the topic and the fascinating analogy between AI and The Tower of Babel.
I ... Read more»
This week I attended the Sana AI Summit in NYC, so I wanted to share the various conversations and new ideas that came from this multi-disciplinary meeting. I hope my summary helps you see some of the bigger issues at play here.
Will AI destroy the job market? What is the real economic value ... Read more»
Many of our clients are playing with Claude, building things, and telling us about their amazing new innovations. But there’s a strange misconception out there – the idea that you can just “buy an Agent” and turn it on immediately.
AI doesn’t quite work this way. These systems “become you” – which means you have ... Read more»
This week I’m in New York “Live!” and there are some exciting things happening: we launched our newest research on “The Five Types of Frontline Worker” which will help you dramatically improve that part of your business, and Cornerstone, the largest L&D tech provider, went BIG into AI.
Listen up for more details, and read ... Read more»
This week I turn 70 so and we’re in college graduation season, so I took some time to give you my perspectives on “The Liberal Arts Education,” and why it matters so much.
Not only are liberal arts important to your personal understanding of the world, they give you career skills you’ll use forever. I ... Read more»
Frontline workforce hiring is important: these are the workers who deliver services, care for patients, and deliver the food or products that we rely on every day. Yet as we look at benchmarks for hiring and retention we see massive variations across companies. In fact the highest-performing companies hire 5-times quicker than others, and also ... Read more»
I just attended the Eightfold user conference where they introduced TalentForge, a toolset to build agents, and the CEO Ashutosh Garg told us their HR team could build their own HRMS.
Gloat is offering much of the same toolset, with integrations into Microsoft Teams, Copilot, Gemini and Claude – and you can import all your ... Read more»
We’re now at a stage where enterprise-class AI solutions are real, and suppliers are jockeying for position. Microsoft has consolidated its Copilot efforts into a more integrated offering, and also raised prices. Workday and ServiceNow have defined new consumption-based pricing models which shift from “buying seats” to “buying capacity.”
The Frontier model vendors like Anthropic ... Read more»
This week ServiceNow launched a massive set of new products to establish itself as the system that manages every AI agent in the enterprise.
It’s a bold set of new products, including Otto (Moveworks), the Agent Fabric, the Context Engine, and the Autonomous AI Specialists. In reality the strategy is an expanded view of what ... Read more»
I had an uplifting conversation with Jen Morgan, the CEO of UKG, a $5 billion global AI platform for HR, pay, and workforce management. In addition to talking about the company and her role as CEO, she actually has another mission: to put Frontline Workers first in our economy.
Frontline workers, the people who ... Read more»
This week we saw some astounding GDP numbers, a modest 2% growth with an astounding 70% attributed to AI capital spending. The US economy is heavily AI centric, starving spending on housing which ultimately contributes to income inequality. At the same time companies are now reducing employee benefits, halting a two decade steady increase. It’s ... Read more»
