Insights on Work, Talent, Learning, Leadership, and HR Technology
I’ve been a fan, advocate, and friend to HR for a long time. And in every discussion I have with HR teams, I’m impressed with the passion, commitment, and goodwill among HR teams everywhere. Yet despite our best intentions, a new survey of 851 business professionals found that “people trust AI more than they ... Read more»
We just completed a large study of People Analytics and the results are striking. Only 10% of companies directly correlate human capital data to business in a systemic way, with many data, technical, and operational issues in the way. Yet as our research found, AI is about to totally change this market. Here’s the story.... Read more»
With all the mixed messages in the latest election, one rings loudly for leaders: the US Government must become more efficient. US voters did not seem impressed with the billions spent on the Chips and Infrastructure acts: they want lower taxes and more accountable government.
As Elon Musk explains, reducing costs is an exercise ... Read more»
As I discussed in the article Digital Twins, Digital Employees, Agents Everywhere, tech vendors are creating AI-powered Agents as fast as they can. And in HR, where we deal with hundreds of mundane checklist-types of processes, the opportunity for automation is everywhere.
This week, just as Microsoft launched a tools to help companies build ... Read more»
This week SuccessFactors announced a vast array of new features, focused on taking the lead in the red hot HCM war against Workday, Oracle, and others. These capabilities fall into four areas, each of which bring SAP into a leading position in many areas of the global HCM market. (Product details here.)
As ... Read more»
This week I summarize my meetings and discussions with clients in NYC and you can see we covered many topics.
Here’s the AI summary, which is pretty good.
In this conversation, Josh Bersin discusses the evolving landscape of AI platforms, particularly focusing on Microsoft’s positioning and the challenges of creating a universal AI agent. He ... Read more»
In today’s podcast I discuss the organizational, institutional, and societal impacts of AI. And I’m not predicting what “could happen” but rather sharing “what is happening now.” As you’ll hear, AI plays a role in our political issues but an even greater role in our careers, pay, rewards, organization structure, and culture.
A recent AI ... Read more»
After decades of effort and growth, only around 10% of People Analytics teams deliver strategic business value. Many are still focused on traditional analysis of engagement, retention, leadership pipelines, and other HR measures.
In this WhatWorks podcast I talk openly with Paul Rubenstein, the Chief Customer Officer at Visier, about how this market has evolved. ... Read more»
This week I discuss the issue of DEI (must it DIE?), inclusion, and corporate culture in the Trump Era. We just completed a 1.5 hour discussion with 30+ companies on the impact of the 2024 election and regardless of your political position, some people are worried. It’s clear to me that DEI (or whatever you ... Read more»
In this episode of the WhatWorks podcast, Paul Walker, CEO of FranklinCovey, talks with Kathi Enderes about FranklinCovey’s history, his own journey of 25 years with the company from frontline employee to CEO, and how the company helps large organizations like Marriott enable transformational change through individual behavior change, execution excellence, creating a culture ... Read more»
This week I discuss how major new AI use-cases have emerged. Imagine if every employee had a personal AI assistant? It’s going to happen. I also discuss LinkedIn Hiring Assistant, Galileo™, SuccessFactors Joule, AI for performance management, and a big question: what are you going to do with the 35% productivity you gain?... Read more»
In this week’s podcast I discuss the trend (and need) for job task re-engineering: breaking down our jobs into tasks, so we can effectively use AI and Agents to speed things up. As more and more vendors announce AI Agents to assist with work, our best opportunity for massive improvement is to “re-engineer” how we ... Read more»
In this episode of the WhatWorks podcast series, Nick Benaquista, SVP, People and Capability Partner, Chief Administration Office and Strategic Growth at Mastercard, shares how Mastercard has transformed HR from a static, siloed, overlapping model towards the product and consulting-oriented model of Systemic HR™. Now in year 2 of the ongoing transformation, the company ... Read more»
Guild has been a fascinating company to watch. Founded by Rachel Romer, Guild was founded in 2015 with a mission to help companies connect their employees to high-value education programs, leveraging investments in tuition reimbursement. Today, through the acquisition of Nomadic Learning, Guild moves into the corporate L&D market directly.
Let me explain. US companies ... Read more»
I recently heard Elon Musk predict that every citizen would have multiple Optimus robots in their homes within five years. And while I often ignore his predictions because they’re exaggerated, I think he’s on to something. We are about to witness an explosion of Digital Employees in our companies, and these may be the “robots” ... Read more»
White collar robots have arrived: digital twins, digital assistants, and AI-powered agents.
In this podcast I discuss what I learned about at Unleash, Sana, and Spotify this week.
My big message is this: AI in HR is even more powerful than we expected. And AI platforms and tools are transforming HR right this minute – ... Read more»
Delta Air Lines understands the importance of its employees, managers, and leaders, so the company has built one of the airline industry’s most advanced “skills-first” strategies. Built on its investment in SAP technology (Talent Intelligence Hub) and a focus from the top, the company fully embraces an agile cross-functional career model, all built ... Read more»
I just finished a long meeting with 15 senior HR leaders in Silicon Valley, so in the context of AI, I discuss the themes of forgiveness, growth, and leadership these organizations are facing.
And these issues are acute right now. 2025 is shaping up to be a “Year of Redesign” throughout business, and as we ... Read more»
This week we launch the most exciting product that we’ve ever introduced: Galileo™ Professional – Your Personal AI Assistant for HR.
Effective today, you can buy Galileo Pro for your own personal use. ($39 per month, $400 per year)
As many of you know, we spent the last year building the world’s ... Read more»
This week we are so excited to launch Galileo™ Professional, the personal AI platform designed for HR professionals, consultants, vendors, and investors in the global Human Resources industry.
As you’ll hear in my introduction, Galileo Pro is Your Personal AI Assistant for everything HR.
For $39 per month you now have access to the ... Read more»
