Something amazing is happening in the Employee Experience (EX) market: it’s advancing faster than ever. This year, driven by the Pandemic, work at home, and dozens of new programs for wellbeing, diversity, family support, and communications about the Pandemic, companies have gotten much better at delivering a meaningful, productive, employee experience. And this means the ... Read more»
Category: Employee Engagement
I recently read an article in the WSJ (a magazine I am trusting less every day) that claims employee surveys are dead. Well, I really have to disagree, so let me explain what’s going on.
First, in today’s Pandemic and wildly changing work environment, it is essential to understand what employees think.
Employees today are ... Read more»
First, under SAP’s ownership, Qualtrics has been growing like a rocket.
Today SAP sales teams all over the world sell and embed ... Read more»
It’s a strange time. A recent poll of 2,000 Americans found that only 5% believe things are “going well” and 40% believe they’re “going badly.” And new research by Towers Watson shows that employees are more stressed about health and financial security than ever.
But in the middle of all this, another trend has emerged: ... Read more»
One of the most urgent things employees need right now is information. What are my policies for work at home? What is our sick-leave policy? When do I have to come back to work and where? How am I going to get paid this year?
Among all the issues we face in the COVID Pandemic, ... Read more»
One of the biggest topics I talk with HR leaders about is the massive culture shift taking place in business. CEOs are becoming Chief Empathy Officers; companies are asking employees to take sick days and vacation; it’s now ok to work at home and spend time with your children; and wellbeing and health have ... Read more»
In November of 2018, LinkedIn acquired Glint, an emerging leader in employee engagement and survey technology. Well, it seemed like a good idea at the time, and now the romance has paid off. Glint and LinkedIn Learning have gotten married.
Let me try to explain.
While the economic numbers still look grim, there are amazing things going on in large companies. I’ve been on the phone with HR leaders from more than 50 large companies over the last six weeks and I see a clear trend: companies are starting to plan their recovery, and it’s happening in three stages.
... Read more»
In 2014 I wrote a speech titled “Simply Irresistible,” describing the need to rethink the concepts of employee engagement. That speech, which turned into a research model, described how meaningful work, sound management, an inclusive environment, growth, and leadership were all part of building an irresistible work experience.
Since then there have been ... Read more»
Employee Experience (now called EX) has become one of the biggest priorities in business. Faced with skills and people shortages in every industry, companies are bending over backward to make employees’ lives better. And this has set off an enormous industry of consultants, tools, and books focused on the topic.
Let me give you a ... Read more»
I’ve been hearing about “employee experience” everywhere. Almost every software vendor, HR consulting firm, and HR executive is trying to figure it out.
Why? Because the concept is very broad and vague, and in some sense it encompasses everything at work.
The term “employee experience” (EX) came out of AirBnB around 2017 when the company ... Read more»
The employee engagement and feedback tools market has been explosive. As I wrote about in Feedback is the Killer App, giving employees the ability to express their opinions has transformed the world of management. CEOs and business leaders everywhere are now evaluated by their ability to keep employees happy.
And there’s good reason for ... Read more»
I just finished a week of meetings discussing HR Technology and the Employee Experience and I want to give you some thoughts. This topic is enormously important, and it’s actually harder than it looks.
Why This Topic Has Become So Big
First, the phrase “Employee Experience” has become a giant vortex for everything in HR. ... Read more»
Today Culture Amp, one of the leading providers of employee engagement tools, announced the acquisition of Zugata, an innovative AI-based peer-to-peer development platform.
What does this really mean?
This week was a big one in the world of enterprise software: SAP announced plans to acquire Qualtrics, a fast-growing scrappy provider of survey and feedback software, for $8 billion. And this was not a small deal: Qualtrics’ revenues as of Q3 were $372 Million, and the company is growing at 42% YTY. This ... Read more»