Category: Employee Engagement

Employee engagement and Employee Experience deal with the issues of happiness, retention, capabilities, rewards, productivity, and the complex problem of creating a “great place to work.”

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Microsoft Releases Viva Goals: Performance Management Is Sexy Again

One of the most frustrating, tired, and archaic HR practices is performance management. Most of us have had horror stories with our “performance appraisals,” leading HR leaders to try to reinvent performance management all the time.

We went from top-down cascading goals in the early 2000s to Continuous Performance Management in 2010 to new discussions ... Read more»

Lessons From The Amazon Labor Union. Are Workers Now In Charge?

What does the Amazon Labor Union win teach us about leadership, management, and HR? Of all the myriad challenges we’ve faced over the last few years, one trend is clear. Worker power is on the rise.

And I don’t just mean unions (like the Amazon Labor Union win in Staten Island) or the Starbucks ... Read more»

Unleashing Human Potential: The Real Secret Of Business Success

As we prepare for our Irresistible Conference (where I will be launching my book), I’ve been thinking back about all we’ve been through over the last five years. It’s a lot.

We’ve suffered through the pandemic, political instability, a global climate crisis, and now a war. Employees are burned out, stress levels are at all-time ... Read more»

Microsoft Brings Glint Into Viva: A Shoe Drops In The Employee Experience Market

This week Microsoft made a significant move: moving Glint from LinkedIn into Microsoft Viva, building what Microsoft calls “Employee Feedback In The Flow Of Work.”

Glint is one of the leading providers of employee listening and action platforms, competing with the likes of Medallia, Qualtrics, Peakon (owned by Workday), CultureAmp, and Perceptyx. These companies ... Read more»

Perceptyx Acquires Cultivate: A Clear Leader In Employee Listening

As I wrote back in 2015, Feedback is the Killer App. Companies that tap into the collective wisdom of their employees almost always outperform their peers.

Why? Because employees (not customers) know the most about what’s working and what’s not. Yes, we need to get feedback from customers, but employees know even more. ... Read more»

The Healthy Organization

The Healthy Organization: Next Big Thing In Employee Wellbeing

This week we’re launching a year-long research effort we call The Healthy Organization, which brings together almost everything we’ve been talking about since the start of the pandemic. Let me explain what we’ve discovered, and in this “long read” column I’ll bring it all into perspective. (News release here.)

The Pandemic’s Impact ... Read more»

Perceptyx Goes Big: New Platform Delivers Conversations At Scale

The employee survey, crowdsourcing, and listening market is massive: every company wants to listen to its employees. Well, it’s no longer a market for survey tools, it has now become a space for integrated listening, survey, and analytics platforms. Enter Perceptyx, one of the most trusted vendors in the market.

If you don’t know ... Read more»

The Explosive Growth In Coaching: One Of The Biggest Trends In Business

This week BetterUp announced another $300M round of funding, valuing the company at $4.7 Billion. Recurring revenues are already over $100 Million this year more than doubling year over year. Vendors like SpringHealth (Unicorn on the therapy side of coaching), CoachHub (fast follower to BetterUp), Torch (coaching integrated into L&D), and others are now ... Read more»

Microsoft Acquires Ally: Expands Viva Into Employee Goal Management

As I talked about in Ten New Truths for HR Tech, Microsoft is upsetting the entire work-tech market. Not only is Viva on the agenda for every HR and IT department we talk with, Microsoft is doubling down. Today Microsoft announced plans to acquire Ally.io, a fast-growing OKR goal management platform with more ... Read more»

Culture Amp Acquires Disco, And A Funny Story

Today CultureAmp, one of the Unicorns in the employee experience space, acquired Disco, a fast-growing company that developed a culture recognition system in the flow of work.

CultureAmp is an interesting company.  Founded by an entrepreneurial I/O psychologist and two engineers,  the company has become the darling of fast-growing companies as they build “culture-first” ... Read more»

Ten New Truths About The HR Technology Market

Next week is the big HR Technology Conference and as I prepare my keynote I’ve had to review my last year of research with hundreds of vendors around the world. And rather than “write the book” at this moment, I want to give you “Ten New Truths” to consider with more to discuss next week.  ... Read more»

New Research Shows That 40% Of Tech Worker Meetings May Be Waste Of Time

There seem to be endless studies about the impact of Hybrid Work. Microsoft’s most recent study, supported by academic studies, shows a significant decline in cross-functional communications when people work from home. And we have all read the studies about Zoom fatigue, the need to get fresh air, and the importance of ... Read more»

ServiceNow Does It Again: Rome Release Pushes The Envelope

I know I’ve written a lot about ServiceNow lately, but there’s even more to talk about. The Rome release, just announced, has the potential to further upset the HR Technology product stack, so I want to give it some press.

First, as I’ll talk about in my HR Tech keynote this month, the entire ... Read more»

Workday Vs. ServiceNow: The Big Shift

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation.

And thanks to the pandemic, every company is going through a digital transformation. ... Read more»

Secrets To Employee Experience: The Definitive Guide Launches Today

This week we’re launching one of the most important research studies we’ve done: a comprehensive look at Employee Experience. We call it the Employee Experience: The Definitive Guide, and you can download the report here and the detailed infographic here.

About The Study

Our EX study was launched in January of this year. ... Read more»