Category: Employee Engagement

Is The Employee Survey Dead? Nope. It’s Becoming Smarter By The Minute.

I recently read an article in the WSJ (a magazine I am trusting less every day) that claims employee surveys are dead. Well, I really have to disagree, so let me explain what’s going on.

First, in today’s Pandemic and wildly changing work environment, it is essential to understand what employees think.

Employees today are ... Read more»

SAP To Spin-Off Qualtrics. Yes, The Experience Market Is That Hot

This week SAP, which is now worth nearly $200B, decided to spin off its $8 Billion acquisition of Qualtrics, which happened less than two years ago. Why? Here’s what’s going on.

First, under SAP’s ownership, Qualtrics has been growing like a rocket.

Today SAP sales teams all over the world sell and embed ... Read more»

Despite The Pandemic, Employee Engagement is Skyrocketing

It’s a strange time. A recent poll of 2,000 Americans found that only 5% believe things are “going well” and 40% believe they’re “going badly.” And new research by Towers Watson shows that employees are more stressed about health and financial security than ever.

But in the middle of all this, another trend has emerged: ... Read more»

Thriving In The Pandemic: Lessons From The World Happiness Study

One of the biggest topics I talk with HR leaders about is the massive culture shift taking place in business. CEOs are becoming Chief Empathy Officers; companies are asking employees to take sick days and vacation; it’s now ok to work at home and spend time with your children; and wellbeing and health have ... Read more»

Glint And LinkedIn Learning Get Married: What A Great Couple

In November of 2018, LinkedIn acquired Glint, an emerging leader in employee engagement and survey technology. Well, it seemed like a good idea at the time, and now the romance has paid off. Glint and LinkedIn Learning have gotten married.

Let me try to explain.

Glint is a fast-growing company in the employee ... Read more»

kindness

Our New Role: Bringing Kindness To Work

In 2014 I wrote a speech titled “Simply Irresistible,” describing the need to rethink the concepts of employee engagement. That speech, which turned into a research model, described how meaningful work, sound management, an inclusive environment, growth, and leadership were all part of building an irresistible work experience.

Since then there have been ... Read more»

kindness

Create A Meaningful Employee Experience: Workday’s Global Impact & Employee Life Team

Employee Experience (now called EX) has become one of the biggest priorities in business. Faced with skills and people shortages in every industry, companies are bending over backward to make employees’ lives better. And this has set off an enormous industry of consultants, tools, and books focused on the topic.

Let me give you a ... Read more»

Which Parts Of Employee Experience Really Matter Most?

I’ve been hearing about “employee experience” everywhere. Almost every software vendor, HR consulting firm, and HR executive is trying to figure it out.

Why? Because the concept is very broad and vague, and in some sense it encompasses everything at work.

The term “employee experience” (EX) came out of AirBnB around 2017 when the company ... Read more»

feedback, glint, engagement

Employee Engagement 3.0 – From Feedback to Action

The employee engagement and feedback tools market has been explosive. As I wrote about in Feedback is the Killer App, giving employees the ability to express their opinions has transformed the world of management. CEOs and business leaders everywhere are now evaluated by their ability to keep employees happy.

And there’s good reason for ... Read more»

employee experience

The Employee Experience: It’s Trickier (and more important) Than You Thought

I just finished a week of meetings discussing HR Technology and the Employee Experience and I want to give you some thoughts. This topic is enormously important, and it’s actually harder than it looks.

Why This Topic Has Become So Big

First, the phrase “Employee Experience” has become a giant vortex for everything in HR. ... Read more»

Culture Amp Acquires Zugata: Employee Feedback Market Gets Hotter

Today Culture Amp, one of the leading providers of employee engagement tools, announced the acquisition of Zugata, an innovative AI-based peer-to-peer development platform.

What does this really mean? 

Well as I’ve written about in my latest research, there is a fast-growing reinvention of the HR software market taking place, largely driven by innovative ... Read more»

Why Did SAP Pay $8 Billion To Acquire Qualtrics?

This week was a big one in the world of enterprise software: SAP announced plans to acquire Qualtrics, a fast-growing scrappy provider of survey and feedback software, for $8 billion. And this was not a small deal: Qualtrics’ revenues as of Q3 were $372 Million, and the company is growing at 42% YTY. This ... Read more»

Employee Engagement 3.0: Humu Launches Nudge Engine

On the heels of LinkedIn’s acquisition of Glint, which lights a bonfire under the engagement market, I want to talk about something entirely different: Humu. Humu is the first behavioral change company focused on building an AI-based “nudge engine.”

Let me start with a little context. The employee engagement market, which is over ... Read more»