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WhatWorks: HR Transformation at Bon Secours Mercy Health

This is the inaugural podcast in our new WhatWorks Series, focused on stories and case studies of the world’s most interesting and creative HR teams.

In this podcast, Kathi Enderes, SVP and Global Analyst, interviews Allan CalongeChief People Officer, and Levi Loverkamp, Chief Workforce Planning Officer, who describe how Bon Secours ... Read more»

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So You Want To Be A Chief HR Officer? Why It’s Harder Than It Looks

In this podcast I walk through a few of the findings from our CHRO Insights® research, explaining why the CHRO role has become more complex and difficult than ever.

This podcast episode discusses the challenges, issues, drivers, success factors, and derailers of being a head of HR or CHRO. I share early insights from a ... Read more»

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A New, Transformed Role For The HR Business Partner

In this podcast I describe the new, transformed role of HR Business Partner. This pivotal position, which was defined 25+ years ago as an “HR Generalist,” has now become pivotal to a company’s successful people strategy. If you want to learn more, check out our most popular course in the Josh Bersin Academy, the HR ... Read more»

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How To Globalize Quickly? Globalization Partners Explains The EOR Market.

Globalization Partners (G-P), a company specializing in global employer of record services (EOR), discusses the complexities and opportunities in the global employment market. They emphasize the importance of compliance, automation, and the human touch in their approach. In this podcast I interview Nicole Sahin, Founder and CEO, and Nat Nataranjan, Chief Product Officer.

The EOR ... Read more»

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Irresistible 2024 Recap, Cornerstone Acquires Skyhive, The Emergence of Talking AI Assistants

This week, coming off our amazing Irresistible 2024 conference, I recap what we learned and discuss the evolution of enterprise talent intelligence. I explain the Skyhive-Cornerstone deal, update you on SAP and Workday’s AI efforts, and give you a preview of what’s going to happen as we get our hands on OpenAI GPT4o (Omni).

Next ... Read more»

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Inside Microsoft HR’s Skills Strategy: A Lesson In Innovation & Investment

In this podcast I discuss Microsoft’s exciting new internal skills strategy, with a focus on Viva Skills, the role of the Microsoft Copilot, and how Microsoft is “inventing new products for HR” as Customer Zero. Customer Zero is Microsoft’s way of “eating their own dogfood” and making sure their new products are well designed before ... Read more»

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ServiceNow Goes Crazy For AI, Talent Intelligence Goes Enterprise, And Workday Gets Beat Up In The Press

Today’s podcast, recorded in Vegas after a series of conferences (ServiceNow Knowledge and Unleash), talks all about how ServiceNow is making a major play to dominate the space and how Enterprise Talent Intelligence is going mainstream.

I also discuss what we covered in our AI in HR workshop and how to evaluate the massive number ... Read more»

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Rethinking Employee Experience: Lessons from The BBC and Schiphol Airport

This conversation explores the concept of employee experience and its evolution from employee engagement.
The case studies of the BBC and Schiphol Airport demonstrate innovative approaches to creating inspiring employee experiences. The discussion emphasizes the operational aspects of employee experience, including training, inclusion, belonging, pay, and benefits. It also introduces the concept of employee activation,
... Read more»
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Here Come The CoPilots! Microsoft Earnings, and Enterprise AI Is Next.

Microsoft’s Co-Pilot, powered by AI, is being widely used by Fortune 500 companies and has become the largest and most prevalent corporate AI tool in the world. A research report by CompTIA shows that 94% of professional users have used some form of AI, including Microsoft’s Co-Pilot. The company is deploying AI at a massive ... Read more»

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Why I’m Bullish On Workday: News From The Innovation Summit

This week I attended the Workday Innovation Summit and there’s a lot to discuss. Having just celebrated its 19th birthday, the company is embarking on a major transformation. And it’s not just product innovation that’s happening, the company is greatly expanding its business model.

Additional Information

Workday Innovation Summit: What’s New and Workday’s AI Architecture... Read more»