Insights on Corporate Talent, Learning, and HR Technology
Organization Design deals with the complex issue of business models, operating models, jobs, roles, and structure – keys to making companies agile, efficient, innovative, and engaging for people.
Let me posit an important question: if your CEO or CFO asks you to use AI to improve productivity, what would you do?
Would you use the “chainsaw” model of efficiency and lay off 10% of the employees? Or would you thoughtfully redesign jobs around AI?
This week I talked with dozens of companies ... Read more»
As we discuss in The Rise of the Superworker, we’ve entered a period of productivity-led growth in business. The economy is slowing (US consumer sentiment plummeted and GDP growth in the EU and China has slowed), expectations for AI are high, and CEOs are looking to redesign operating models.
Core to this ... Read more»
This week we witnessed one of the most amazing business stories in years. Meta announced a 22% reduction in headcount coupled with a 25% increase in revenue, resulting in a net income of $14 Billion, up 203% from the year before. This means Meta, a $160+ billion company, is generating 35% net profit after ... Read more»
As we learn more and more about corporate implementations of AI, I’m struck by how they feel more like traditional IT projects every day.
Yes, Generative AI systems have many special characteristics: they’re intelligent, we need to train them, and they have radical and transformational impact on users. And the back-end processing is expensive.
But ... Read more»
We just completed a large study of the 4-day work week and the results are clear. Under the right conditions it really works. And the results are very positive: improvements in employee health and wellbeing, increases in productivity, and overall improvement in revenue, profit, and customer service.
Wait a minute. Are you actually saying that ... Read more»
Organization design has become one of the hottest topics in business. More than 80% of the companies we talk with are now experimenting with AI, flattening their organization, and reorganizing teams to improve productivity. And when it’s done well we’ve seen companies double or even triple their output and efficiency, improving employee engagement as well.... Read more»
Over the last year we have been developing a new operating model for HR, and the research has been astounding. Nearly every company we interview agrees that the traditional “service-delivery” model is no longer enough, and that HR teams (and functions) need to be far more integrated, focused on design and product management, more agile, ... Read more»
As we all begin to understand the role of AI in our companies, a new era has emerged. The era of what I call the “Super-worker” – where each individual in the company has “superhuman” powers they’ve never experienced before.
Yes, thanks to AI we all have access to information, insights, education, and perspectives we ... Read more»
It’s time for a new operating model for Human Resources, one we name “Systemic HR.” Bear with me as I explain this important change.
Business Challenge #1: Slower Growth, Labor Shortage
2023 represents a pivotal year. As we exit the pandemic and 15 years of low interest rates, companies are looking for new pathways to ... Read more»
As most of you know, the technology industry has laid off more than 200,000 people in the last six weeks and each week we see more (this week it was Intel, Paypal, Splunk, and Pinterest). So let me ask an important question: were all these layoffs inevitable?
Well in order to answer this question we ... Read more»
The banking industry is hot again: interest rates are rising, people are spending money, and consumers want a more integrated, digital-first relationship with their provider. For consumer and commercial banks, however, the last decade has been traumatic. Everyone from Apple to Walmart to Google to Mastercard wants to take their business away. And new Buy ... Read more»
We just completed a massive study of the talent and HR challenges in healthcare, and the findings are astounding. And there is a lot to learn from this industry.
To start, you should understand that healthcare is now the largest industry in the United States. Almost 14% of the American workforce serves in this ... Read more»
It has been a decade since I’ve written about this, but the time is coming. Companies are starting to lay people off again. Not only Tesla, but hundreds of tech companies are announcing force reductions, so get ready for more. (You can now go to Layoffs.fyi and actually monitor this in real-time.)
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In many cases, ... Read more»
Just released. New Research on Designing Jobs for the Future of Work.
Every day there’s another roadblock to growth. Inflation at nearly 8%, a war in Eastern Europe, more jobs than we have people, and employees leaving companies in droves.
As part of our Global Workforce Intelligence Project we’ve been interviewing CHROs in healthcare, ... Read more»
Today we’re introducing one of the most exciting projects I’ve worked on in my career: the Global Workforce Intelligence (GWI) Project. This is a massive initiative we started over the last year to understand the new jobs roles, skills, and career pathways in every major industry around the world.
It’s a big project, and ... Read more»
