Insights on Corporate Talent, Learning, and HR Technology
Organization Design deals with the complex issue of business models, operating models, jobs, roles, and structure – keys to making companies agile, efficient, innovative, and engaging for people.
We just completed a large study of the 4-day work week and the results are clear. Under the right conditions it really works. And the results are very positive: improvements in employee health and wellbeing, increases in productivity, and overall improvement in revenue, profit, and customer service.
Wait a minute. Are you actually saying that ... Read more»
Organization design has become one of the hottest topics in business. More than 80% of the companies we talk with are now experimenting with AI, flattening their organization, and reorganizing teams to improve productivity. And when it’s done well we’ve seen companies double or even triple their output and efficiency, improving employee engagement as well.... Read more»
Over the last year we have been developing a new operating model for HR, and the research has been astounding. Nearly every company we interview agrees that the traditional “service-delivery” model is no longer enough, and that HR teams (and functions) need to be far more integrated, focused on design and product management, more agile, ... Read more»
As we all begin to understand the role of AI in our companies, a new era has emerged. The era of what I call the “Super-worker” – where each individual in the company has “superhuman” powers they’ve never experienced before.
Yes, thanks to AI we all have access to information, insights, education, and perspectives we ... Read more»
It’s time for a new operating model for Human Resources, one we name “Systemic HR.” Bear with me as I explain this important change.
Business Challenge #1: Slower Growth, Labor Shortage
2023 represents a pivotal year. As we exit the pandemic and 15 years of low interest rates, companies are looking for new pathways to ... Read more»
As most of you know, the technology industry has laid off more than 200,000 people in the last six weeks and each week we see more (this week it was Intel, Paypal, Splunk, and Pinterest). So let me ask an important question: were all these layoffs inevitable?
Well in order to answer this question we ... Read more»
The banking industry is hot again: interest rates are rising, people are spending money, and consumers want a more integrated, digital-first relationship with their provider. For consumer and commercial banks, however, the last decade has been traumatic. Everyone from Apple to Walmart to Google to Mastercard wants to take their business away. And new Buy ... Read more»
We just completed a massive study of the talent and HR challenges in healthcare, and the findings are astounding. And there is a lot to learn from this industry.
To start, you should understand that healthcare is now the largest industry in the United States. Almost 14% of the American workforce serves in this ... Read more»
It has been a decade since I’ve written about this, but the time is coming. Companies are starting to lay people off again. Not only Tesla, but hundreds of tech companies are announcing force reductions, so get ready for more. (You can now go to Layoffs.fyi and actually monitor this in real-time.)
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In many cases, ... Read more»
Just released. New Research on Designing Jobs for the Future of Work.
Every day there’s another roadblock to growth. Inflation at nearly 8%, a war in Eastern Europe, more jobs than we have people, and employees leaving companies in droves.
As part of our Global Workforce Intelligence Project we’ve been interviewing CHROs in healthcare, ... Read more»
Today we’re introducing one of the most exciting projects I’ve worked on in my career: the Global Workforce Intelligence (GWI) Project. This is a massive initiative we started over the last year to understand the new jobs roles, skills, and career pathways in every major industry around the world.
It’s a big project, and ... Read more»
The job market is more dynamic than ever, and I think we can stop using the word “labor” to talk about what’s going on. Let me explain.
Government organizations like the Department of Labor, Bureau of Labor Statistics, and even labor unions are named around the concept of people as workers. In the industrial age ... Read more»
This week we launch a year-long study of diversity, equity, and inclusion (DEI) programs in business and the results are disappointing. After billions of dollars invested in DEI training, tools, tech, and HR strategies, we haven’t moved the needle very far. In some respects, we’ve come a long way, but as our research discovered, only ... Read more»
Today I want to bring up something important which has come up over the last few weeks: how to avoid what I call a “culture retreat” as your company goes back to the office.
Here’s the topic: many companies who are coming back to work have told me that their newly found culture of agility, ... Read more»
It’s kind of funny. In the last 120 days companies have gone from “remote work is not encouraged” or “you can work remotely on Friday” to “You can work remotely forever (Twitter)” or “We are a remote-first company(Coinbase)” or “We don’t need you back for a year or so (Facebook, Microsoft, ... Read more»
