Insights on Corporate Talent, Learning, and HR Technology
As OpenAI and Anthropic talk about going public, everyone is fascinated. These two companies with battling CEOs make up the drama of today’s AI industry. And as more information comes out from their public offering, everyone is wondering how they will compete with each other. (Listen to my latest podcast on culture in AI companies... Read more»
As AI expands its role all over our companies, a big question comes up: What will AI Agents do to HR and all our human capital practices?
One could imagine the HR department “going away” or being replaced by agents, and managers interacting with this AI Agent Cloud for hiring, pay, promotion, hourly scheduling, and ... Read more»
This week Gloat, a pioneer in skills intelligence and talent marketplace, launched a bold entry into the world of AI Agents for HR. It’s an interesting move, demonstrating how competition for core HR technology has emerged.
Simply explained, Gloat is offering a toolset (Gloat Agentic HR) which uses all the business rules and security you ... Read more»
I am getting tired of reading stories about AI eliminating jobs. While AI does eliminate tasks and many routine activities, the real story is quite the opposite: AI makes jobs more interesting, more valuable, and ultimately more rewarding (financially and otherwise).
I don’t say this because I’m an HR and HR technology analyst, but because ... Read more»
This week Workday announced a bold and ambitious AI strategy around its new technology platform Sana. We have been partners and users of Sana for three years, so much of this discussion is also based on our own experience building our HR Superagent Galileo, which runs on Sana.
Who Is Sana?
First, it’s important ... Read more»
We recently published our new Definitive Guide to Corporate Learning and defined a new role for L&D: Dynamic Enablement. In this role the training teams move beyond education and credentialization and use the expertise in their libraries (and from experts) to deliver “dynamic enablement” to employees in the flow of work.
I used to call ... Read more»
Ok let me get you excited about our fifth-annual HR leadership conference, Irresistible 2026 at USC in Los Angeles. Here are the top 10 reasons to come and bring your team!
Last week Jack Dorsey, CEO of Block Inc. (makers of Square and CashApp) loudly announced plans to layoff 40% of its 10,000+ employees (4,000) and replace them with AI. The announcement was simple and there were few specifics about how this is going to take place.
LinkedIn shows around 13,000 employees with most in engineering, ... Read more»
Following our launch of The Definitive Guide to Corporate Learning, where we detail the enormous shift from formal training to AI-powered content and enablement, the vendor market is moving fast. In this article I want to highlight the major vendors so HR leaders and CLOs can get a sense of what’s going on.
The ... Read more»
It’s a tumultuous time to be a leader. From the acceleration of AI to the change in global politics, I think it’s worth asking: *What has changed about leadership?*
Over the years, I’ve read hundreds of books on leadership and it feels like trendy topic. From the foundational teachings of Peter Drucker to the command ... Read more»
Everywhere I go people talk about reskilling, upskilling, and accelerating the adoption of AI. This week I met with more than 200 CHRO’s in India and Singapore and the #1 topic was AI readiness: how can we accelerate AI fluency and capability in all areas of the company?
Well we’ve been studying corporate training for ... Read more»
Human Resources (HR) has always struggled with two identities. Is HR a strategic partner, a driver of organizational value and inspired human capital growth? Or is it an administrative function, acting as the “company police,” here to enforce rules, policies, legal, and labor regulations?
The first is a value creator and demands human skills; the ... Read more»
Let’s talk about frontline workers, the most in-demand workforce in the world. These are the nurses, drivers, hotel workers, restaurant staff, airline employees, cleaners, technicians, and manufacturing workers we rely on every day. Our research shows that almost 80% of all workers (by number) take on these jobs, and their total wages are $6.5 Trillion ... Read more»
All year I’ve been studying the employment data and talking with press about the smallish impact of AI on the job market. Most of the slowdown in US jobs, from my data and conversations, has been driven by cost-cutting and general economic uncertainty, not explicit AI job replacement.
Well going into 2026 the situation is ... Read more»
The global market for professional development (training, certification, and upskilling) is over $400 billion, and almost a third of this is focused on topics and technologies that aren’t company specific. During the last three decades, much of this demand has been fulfilled by training providers: online course libraries, video libraries, simulations, expert assessments, and many ... Read more»
