Author: joshbersin

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The Ever Expanding Role Of Chief HR Officer (CHRO)

Times have changed. Once considered the junior executive in the C-suite, today the CHRO may be the most important of all. And as AI transforms our businesses, the job gets bigger every day. (Jack Welch often said the CHRO was the #2 most important job in the company.)

 

Companies Have People Challenges Everywhere... Read more»

Galileo™ Goes Live, Expands Its Power With New Trusted Content

Today Galileo™, The World’s Expert AI Assistant for HR, is generally available. After a year of development and testing, we’ve integrated more than 25 years of our research, tools, case studies, and vendor profiles into the world’s most easy-to-use, compelling, AI-powered assistant for HR.

Today more than 10,000 HR professionals are using Galileo, representing ... Read more»

Goodbye To Workplace by Meta, Hello To Workvivo by Zoom

Today Meta announced that it is shutting down its employee communications tool Workplace by Meta (which I found to be very successful) and turning over the business to Workvivo by Zoom.

This is actually a very significant move for HR and IT teams: there are more than 7 million corporate users (it was originally called ... Read more»

Will AI Finally Connect The Enterprise? Just Ask ServiceNow, They Say Yes.

This week, ServiceNow held their annual user conference with more than 22,000 IT and technology professionals, and they announced some significant enhancements to their strategy. ServiceNow’s goal is to integrate the enterprise with a new layer of workflow software that can connect anything to anything, and then give employees, customers, and leaders access to information ... Read more»

Enterprise Talent Intelligence Arrives, Disrupting The HR Tech Market

Of all the AI innovations we’ve seen in the workforce, perhaps the most significant is Talent Intelligence. Talent Intelligence, as we define it, is the use of massive amounts of employee and workforce data to understand skills, job fit, performance, leadership potential, career pathways, pay equity, and organizational capability.

As we introduce new ... Read more»

Here Come The Copilots!

This week, as I discuss in today’s podcast, Microsoft blew us away again. The company delivered $61.9 Billion in revenue last quarter (up 17%) and Microsoft Cloud reached $35.1 billion, growing 23%. And every other business is on fire: Azure grew by 31%, Office and LinkedIn grew by 12%, and PC and Windows grew ... Read more»

A new era of recruiting

Research Shows It’s Time To Reinvent Talent Acquisition

This week we published a disappointing research study, Talent Acquisition at a Crossroads. The study, conducted in partnership with AMS, points out that talent acquisition leaders (this is a senior position) are largely left out of their company’s strategic planning process and many feel they operate as “order takers.”

In today’s world of ... Read more»

Why I’m Bullish On Workday: News From The Innovation Summit

This week I attended the Workday Innovation Summit and there’s a lot to discuss. Having just celebrated its 19th birthday, the company is embarking on a major transformation. And it’s not just product innovation that’s happening, the company is greatly expanding its business model.

Workday Has Been A Product Led Company

Much of Workday’s success ... Read more»

BetterUp

BetterUp Manage: Pioneering AI-Powered Platform For Leaders

This week I attended the BetterUp Uplift conference and I really was impressed. This is a company that exploded into the market with an innovative coaching and employee wellbeing network built around an assessment called the “whole person model.” Through a set of shrewd marketing and sales strategies BetterUp established a leadership position in this ... Read more»

Are Chatbots eating the world?

Will Chatbots Take Over HR Tech? Paradox Sets The Pace.

Chatbots used to be tinker-toys. You type, try to get help, but usually result in “please call support.” Well all this has changed.

Thanks to advanced NLP (natural language processing) and AI (retrieval-augmented generation) chatbots are entire applications. They can answer complex questions, search databases, and invoke transactions on your behalf.

Pretty soon we’ll be ... Read more»

the new labor market

The Labor Market Has Totally Changed: Are You Really Ready?

The labor market has changed before our eyes. Employers and HR teams better watch out.

Over the last five decades baby boomers defined the workforce. Today things could not be more different, and this change impacts all of us.

I was born in the 1950s, growing up in a world where the middle class experienced ... Read more»

take a pragmatic approach to skills

How To Take A Pragmatic (and winning) Approach To Skills

Companies all over the world are buying and implementing skills technology throughout HR. But how do we know what to buy and make sure it’s all going to add value? In this video I unpack a different approach: the pragmatic approach to skills, and how this approach will unlock you from vendor paralysis and make ... Read more»

The $340 Billion Corporate Learning Industry Is Poised For Disruption

Companies spend more than $340 billion on employee training and development, averaging more than $1500 per employee per year. And this massive spend, which supports a global industry with hundreds of content and technology companies, is about to be reinvented at its core. Let me explain.

From E-Learning to We-Learning to Autonomous Learning

In the ... Read more»

happiness at work

What The World Happiness Report Teaches Us About Work

Each year I pour through the World Happiness Report and this year it’s particularly insightful, so let me interpret some of the results.

First, the US happiness ranking (1-10 scale) dropped to #23, a full 13% below Finland, the happiest country in the world. And this is disappointing. Over the last 15 years the level ... Read more»

Cornerstone Acquires Talespin: AI Meets Metaverse In Corporate Learning

I’ve written about the Immersive Learning market often, each time pointing out the astounding learning power within these platforms. Now that we have consumer VR headsets like the Meta Quest and Apple Vision-Pro, this market is ready to explode.

Today, Cornerstone, the $1 Billion+ leader in corporate learning platforms, is announcing the acquisition of ... Read more»