Author: joshbersin

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Workday Salesforce Partnership: Teaming Up For Enterprise AI

This week Workday and Salesforce announced a major partnership, focused on integrating these two major enterprise systems to get ahead of the increasing demand for integrated AI.

What did they announce? Two big things.

First, the companies are going to integrate their data platforms.

Salesforce holds vast amounts of sales and customer data (leads, ... Read more»

value of values 0

The Value of Values When Organizations Lose Trust

As we enter a heated political period, I’m left with a simple and important idea. When an organization sacrifices its values, it tends to suffer over time.

How, for example, did Boeing sacrifice its values of engineering to void its safety culture? I’m sure it was a lot of small “profit-centered” decisions that ultimately resulted ... Read more»

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UKG 14% Reduction In Force: A Growth Move (And Intuit Update)

This week UKG announced a layoff of approximately 2100 people (out of 15,000) in a strategic move to focus on even larger growth opportunities. As AI sweeps the technology industry, I think we’ll see more of this to come. And only a few days later, Intuit announced the layoff of 1,800 people, explaining the ... Read more»

Why Is It So Hard To Be A Chief HR Officer (CHRO)?

Times have changed. Once considered the junior executive in the C-suite, today the CHRO may be the most important of all. And as AI transforms our businesses, the job gets bigger every day. (Jack Welch often said the CHRO was the #2 most important job in the company.)

 

Companies Have People Challenges Everywhere... Read more»

TechWolf Accelerates Corporate Skills Tech Market With $43 Million Round

There is a frenzy of activity in the market for corporate skills technology. Microsoft, Workday, SAP, and dozens of specialized vendors (logos below) are building AI-based tools and platforms to bring skills data into every part of business operations.

The big vendors (Workday, SAP SuccessFactors, Oracle) have built “skills clouds” to help companies store their ... Read more»

Galileo™ Goes Live, Expands Its Power With New Trusted Content

Today Galileo™, The World’s Expert AI Assistant for HR, is generally available. After a year of development and testing, we’ve integrated more than 25 years of our research, tools, case studies, and vendor profiles into the world’s most easy-to-use, compelling, AI-powered assistant for HR.

Today more than 10,000 HR professionals are using Galileo, representing ... Read more»

Goodbye To Workplace by Meta, Hello To Workvivo by Zoom

Today Meta announced that it is shutting down its employee communications tool Workplace by Meta (which I found to be very successful) and turning over the business to Workvivo by Zoom.

This is actually a very significant move for HR and IT teams: there are more than 7 million corporate users (it was originally called ... Read more»

Will AI Finally Connect The Enterprise? Just Ask ServiceNow, They Say Yes.

This week, ServiceNow held their annual user conference with more than 22,000 IT and technology professionals, and they announced some significant enhancements to their strategy. ServiceNow’s goal is to integrate the enterprise with a new layer of workflow software that can connect anything to anything, and then give employees, customers, and leaders access to information ... Read more»

Enterprise Talent Intelligence Arrives, Disrupting The HR Tech Market

Of all the AI innovations we’ve seen in the workforce, perhaps the most significant is Talent Intelligence. Talent Intelligence, as we define it, is the use of massive amounts of employee and workforce data to understand skills, job fit, performance, leadership potential, career pathways, pay equity, and organizational capability.

As we introduce new ... Read more»

Here Come The Copilots!

This week, as I discuss in today’s podcast, Microsoft blew us away again. The company delivered $61.9 Billion in revenue last quarter (up 17%) and Microsoft Cloud reached $35.1 billion, growing 23%. And every other business is on fire: Azure grew by 31%, Office and LinkedIn grew by 12%, and PC and Windows grew ... Read more»

A new era of recruiting

Research Shows It’s Time To Reinvent Talent Acquisition

This week we published a disappointing research study, Talent Acquisition at a Crossroads. The study, conducted in partnership with AMS, points out that talent acquisition leaders (this is a senior position) are largely left out of their company’s strategic planning process and many feel they operate as “order takers.”

In today’s world of ... Read more»

Why I’m Bullish On Workday: News From The Innovation Summit

This week I attended the Workday Innovation Summit and there’s a lot to discuss. Having just celebrated its 19th birthday, the company is embarking on a major transformation. And it’s not just product innovation that’s happening, the company is greatly expanding its business model.

Workday Has Been A Product Led Company

Much of Workday’s success ... Read more»

BetterUp

BetterUp Manage: Pioneering AI-Powered Platform For Leaders

This week I attended the BetterUp Uplift conference and I really was impressed. This is a company that exploded into the market with an innovative coaching and employee wellbeing network built around an assessment called the “whole person model.” Through a set of shrewd marketing and sales strategies BetterUp established a leadership position in this ... Read more»

Are Chatbots eating the world?

Will Chatbots Take Over HR Tech? Paradox Sets The Pace.

Chatbots used to be tinker-toys. You type, try to get help, but usually result in “please call support.” Well all this has changed.

Thanks to advanced NLP (natural language processing) and AI (retrieval-augmented generation) chatbots are entire applications. They can answer complex questions, search databases, and invoke transactions on your behalf.

Pretty soon we’ll be ... Read more»

the new labor market

The Labor Market Has Totally Changed: Are You Really Ready?

The labor market has changed before our eyes. Employers and HR teams better watch out.

Over the last five decades baby boomers defined the workforce. Today things could not be more different, and this change impacts all of us.

I was born in the 1950s, growing up in a world where the middle class experienced ... Read more»