Employee Experience has become a crusade. Every HR and IT department is focused on it, and the marketplace has exploded. In fact, if you total up the tools spent on surveys, feedback, case management, knowledge management, and portals it’s well over a $15 Billion market today, and it leverages more than $200 billion in training, ... Read more»
After a long and wild pandemic year, it’s time to talk about 2021. And I think it’s going to be amazing.
Last year we redesigned our products, services, and offerings to be digital, safe, and delivered with “low touch.” We refocused our leadership on empathy, growth, and change. And we took care of our ... Read more»
We’ve had almost a year of remote work, and the transformation has been amazing. Today, among those who can, 71% of Americans work from home most of the time, 87% say they have excellent tools, and employees are roughly as engaged as they were before the Pandemic.
But there is a huge gap... Read more»
After more than 40 years, Work isn’t as different as we think it is.
Every day I get up early and read my emails, and sure enough, there are at least ten messages from magazines, authors, book publishers, or consultants about “the future of work” or “the end of work” or “the new world of ... Read more»
We’ve learned a lot in 2020 and many of us are happy to put it in the rearview mirror. But as we look ahead to the new year, I think there are a lot of positives to bring forward. (Our Predictions will be out in Jan.)
First, we learned to be humble.
The Virus is ... Read more»
As we enter 2021 and look at all radical changes in work, technology, and HR, it’s time to reflect on where we are. The world is responding to the Pandemic, technology is advancing at an incredible rate, and we are literally reinventing the workplace in real-time.
Every year for 18 years I’ve written an encyclopedic report on the HR Technology market. It takes thousands of hours and I talk with hundreds of vendors, buyers, and consultants. This year I feel like I went over the top – the report is 44,00 words (150+ pages) of detail on every part of the ... Read more»
Oracle has been in the HR software business a long time. The company had its original Oracle e-Business suite for years, then acquired both Taleo (recruiting) and PeopleSoft, and now has thousands of customers running it’s core HR and payroll software. When Workday and SuccessFactors launched their cloud strategies in the late 2000s, Oracle pivoted ... Read more»
Over the last week we’ve had dozens of conversations about what employers can do for vaccine policy. Let me summarize what we’ve learned, with research from Jeff Levin-Scherz, Ben Lupin (published in HRE) and Jena McGregor (published in Washington Post). And stay tuned, we’re learning more day by day.
Update today: ... Read more»
Wow. We could see this coming. Salesforce announces it’s acquiring Slack, and the two CEOs call it “a match made in heaven.” The stock shoots up by 25% and investors are thrilled.
Well to me this isn’t as exciting as it looks. Over the last two years Microsoft Teams has exploded to more than ... Read more»
This week we are launching our new Workplace Public Health program in the Josh Bersin Academy, and as the pandemic rages, I encourage you to join. Developed in partnership with Columbia, this program will teach you how to build a public health policy for your workplace.
Let me offer you some other advice as ... Read more»
This week is US Thanksgiving, and despite all that’s happened this year I believe we have a lot to be thankful for. So let me give you some thoughts, as we all buckle in for a winter season of pandemic, vaccines, political change, and economic growth.
1/ We all got closer together.
I remember back ... Read more»
Well whether you like it or not, the COVID crisis continues. In May of this year, 88% of Americans thought they’d be back to work in December. Now, as the second wave sweeps across the United States, we realize we’re going to be fighting this virus for some time to come. And our job is ... Read more»
Something amazing is happening in the Employee Experience (EX) market: it’s advancing faster than ever. This year, driven by the Pandemic, work at home, and dozens of new programs for wellbeing, diversity, family support, and communications about the Pandemic, companies have gotten much better at delivering a meaningful, productive, employee experience. And this means the ... Read more»
We’ve learned a lot of lessons this year. As I’ve been discussing in The Big Reset (detailed research here and here), this year is not just a year of Pandemic, it’s a year for global culture change. And the US election points this out more clearly than ever.
Consider where we’ve been since the ... Read more»