Author: joshbersin

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We Wasted Ten Years Talking About Performance Ratings. The Seven Things We’ve Learned.

I can’t tell you how many meetings I’ve had talking with companies about changing their performance management process. Going back to 2015 articles were written by people like Marcus Buckingham and Ashley Goodall (both personal friends), and many others about the need to change year-end ratings, implement regular feedback practices, and reduce the power of ... Read more»

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Why Did SAP Pay $8 Billion To Acquire Qualtrics?

This week was a big one in the world of enterprise software: SAP announced plans to acquire Qualtrics, a fast-growing scrappy provider of survey and feedback software, for $8 billion. And this was not a small deal: Qualtrics’ revenues as of Q3 were $372 Million, and the company is growing at 42% YTY. This ... Read more»

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New Research Shows “Heavy Learners” More Confident, Successful, and Happy at Work

I’ve been studying HR and L&D for almost 20 years now, and I constantly get the question “how do you compute the ROI of learning?”

I get tired of answering this question, so I often turn the question back and say “what do you think would happen if nobody in your company ever learned anything?”  ... Read more»

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AI Comes To Recruiting: Will Interviews Go The Way Of The Dinosaur?

One of the most important things companies do is hire people, and it’s still a bit of a black art. Most companies look at candidates job history, they call references, they give them tests, and they bring them in for interviews. And despite all this effort, HR leaders tell me they still make mistakes as ... Read more»

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Well-Being Around The World: How HR Departments Are Jumping Into Action

I just finished six weeks of international travel so I’ve been spending a lot of time thinking about sleep, exercise, and diet. (Yes I’m taking good care of myself, but it does really take an effort.)

What I want to talk about is the well-being market, which is something that has come up in every ... Read more»

Employee Engagement 3.0: Humu Launches Nudge Engine

On the heels of LinkedIn’s acquisition of Glint, which lights a bonfire under the engagement market, I want to talk about something entirely different: Humu. Humu is the first behavioral change company focused on building an AI-based “nudge engine.”

Let me start with a little context. The employee engagement market, which is over ... Read more»

What Emails Reveal About Your Performance At Work

We all spend an inordinate amount of time at work communicating with others. And we each have our little tricks. Some of us respond so fast it’s like a real-time system; others wait and do it when they have time. Some need “nudges” to respond, while others respond on their own.

What does all this ... Read more»

LinkedIn To Acquire Glint: Major Move in Employee Engagement Market

This week at the LinkedIn Talent Connect conference, LinkedIn announced a groundbreaking move: plans to acquire Glint, one of the market leaders in employee engagement solutions.

Glint, which is a company I’ve been talking with since its formation, provides one of the most scalable and AI-driven solutions for employee surveys and sensing, and the ... Read more»

The Learning Experience Platform (LXP) Market Expands

Several years ago, as I saw the rapid growth of platforms like Degreed, EdCast, and Pathgather, I coined the phrase “Learning Experience Platforms,” and the name really stuck. Today this product category is quite real and the entire category is expanding.

In fact, I’d argue that the LXP “market” is quickly becoming a set

... Read more»