Category: AI

AI (artificial intelligence) is the domain of “intelligent data-driven systems” that use algorithms to predict, rate, rank, and assist employees and managers at work. Unlike analytics itself, AI systems learn from the data and continuously improve if they are developed well. Issues like ethics and “explainable AI” are important in this topic.

0

Introducing HR 2030: A Vision For Agentic Human Resources

As AI expands its role all over our companies, a big question comes up: What will AI Agents do to HR and all our human capital practices?

One could imagine the HR department “going away” or being replaced by agents, and managers interacting with this AI Agent Cloud for hiring, pay, promotion, hourly scheduling, and ... Read more»

0

Gloat Enters The Crowded War For AI Agents in HR

This week Gloat, a pioneer in skills intelligence and talent marketplace, launched a bold entry into the world of AI Agents for HR. It’s an interesting move, demonstrating how competition for core HR technology has emerged.

Simply explained, Gloat is offering a toolset (Gloat Agentic HR) which uses all the business rules and security you ... Read more»

Is Block’s Decision To Layoff 40% of Its Workforce A Bellwether Or Not?

Last week Jack Dorsey, CEO of Block Inc. (makers of Square and CashApp) loudly announced plans to layoff 40% of its 10,000+ employees (4,000) and replace them with AI. The announcement was simple and there were few specifics about how this is going to take place.

LinkedIn shows around 13,000 employees with most in engineering, ... Read more»

Could Microsoft walk away with the corporate AI market?

Could Microsoft Walk Away With The Corporate AI Market?

I just finished diving into the announcements at Microsoft’s Ignite conference and comparing them to the AI blitz from Google, OpenAI, and Anthropic. I have to say, at this point I think Microsoft is very likely to win a leadership position in the corporate market for AI, with a few big caveats.

Before I explain ... Read more»

Galileo MS Copilot

The Josh Bersin Company Partners with Microsoft on Copilot Tuning for HR Experts

AI platforms like Copilot, ChatGPT, Claude, and Gemini are amazing inventions. They leverage AI models trained on enormous amounts of publicly available web data to answer questions, coach and consult with users, and behave like human-like “agents” to address a wide range of business needs.

Yet despite these capabilities, these models are “generic,” trained to ... Read more»

BBC AI accuracy study

BBC Finds That 45% of AI Queries Produce Erroneous Answers

This is mindblowing. Today the BBC and EBU (European Broadcasting Union) published a detailed study which shows that around 45% of AI news queries to ChatGPT, MS Copilot, Gemini, and Perplexity produce errors.

In other words, the “dangerously self-confident” AI systems we use are quite poor at giving us good analysis of news. While the ... Read more»

Arriving Now….. The Digital Twin.

Just as we get used to intelligent chatbots, video generation, and AI-powered analysis, research, content generation, and simulation along comes another good idea: the “digital twin.”

A “digital twin” is an idea which actually started in the 1960s, when NASA engineers built a digital replica of Apollo 13, the space ship which suffered an oxygen ... Read more»

Can AI Beat Human Intuition For Complex Decision-Making? I Think Not.

We’ve now spent years debating the use of AI for human decision-making: who to hire, who to promote, how much to pay someone, and hundreds of other things. Leaders are faced with complex, difficult decisions every day: can we trust AI to make them for us?

I’d suggest the answer is no, and that’s the ... Read more»