Insights on Corporate Talent, Learning, and HR Technology
AI (artificial intelligence) is the domain of “intelligent data-driven systems” that use algorithms to predict, rate, rank, and assist employees and managers at work. Unlike analytics itself, AI systems learn from the data and continuously improve if they are developed well. Issues like ethics and “explainable AI” are important in this topic.
This week Workday and Salesforce announced a major partnership, focused on integrating these two major enterprise systems to get ahead of the increasing demand for integrated AI.
What did they announce? Two big things.
First, the companies are going to integrate their data platforms.
Salesforce holds vast amounts of sales and customer data (leads, ... Read more»
This week UKG announced a layoff of approximately 2100 people (out of 15,000) in a strategic move to focus on even larger growth opportunities. As AI sweeps the technology industry, I think we’ll see more of this to come. And only a few days later, Intuit announced the layoff of 1,800 people, explaining the ... Read more»
There is a frenzy of activity in the market for corporate skills technology. Microsoft, Workday, SAP, and dozens of specialized vendors (logos below) are building AI-based tools and platforms to bring skills data into every part of business operations.
The big vendors (Workday, SAP SuccessFactors, Oracle) have built “skills clouds” to help companies store their ... Read more»
Today Galileo™, The World’s Expert AI Assistant for HR, is generally available. After a year of development and testing, we’ve integrated more than 25 years of our research, tools, case studies, and vendor profiles into the world’s most easy-to-use, compelling, AI-powered assistant for HR.
Today more than 10,000 HR professionals are using Galileo, representing ... Read more»
Of all the AI innovations we’ve seen in the workforce, perhaps the most significant is Talent Intelligence. Talent Intelligence, as we define it, is the use of massive amounts of employee and workforce data to understand skills, job fit, performance, leadership potential, career pathways, pay equity, and organizational capability.
As we introduce new ... Read more»
This week, as I discuss in today’s podcast, Microsoft blew us away again. The company delivered $61.9 Billion in revenue last quarter (up 17%) and Microsoft Cloud reached $35.1 billion, growing 23%. And every other business is on fire: Azure grew by 31%, Office and LinkedIn grew by 12%, and PC and Windows grew ... Read more»
This week I attended the Workday Innovation Summit and there’s a lot to discuss. Having just celebrated its 19th birthday, the company is embarking on a major transformation. And it’s not just product innovation that’s happening, the company is greatly expanding its business model.
Workday Has Been A Product Led Company
Much of Workday’s success ... Read more»
Chatbots used to be tinker-toys. You type, try to get help, but usually result in “please call support.” Well all this has changed.
Thanks to advanced NLP (natural language processing) and AI (retrieval-augmented generation) chatbots are entire applications. They can answer complex questions, search databases, and invoke transactions on your behalf.
Pretty soon we’ll be ... Read more»
Thanks to Generative AI, we’re about to see the biggest revolution in corporate learning since the invention of the internet. And this new world, which will bring together personalization, knowledge management, and a delightful user experience, is long overdue.
I’ve been working in the corporate learning market since 1998 when the term “e-learning” was invented. ... Read more»
We have been studying the role of AI in HR for many years. Today we are announcing our brand new AI in HR Certificate Course, built on our years of research and client interviews in all areas of HR. (And a 10% discount if you sign up before the end of March! Coupon ... Read more»
This week I had an in-depth briefing with the SAP /SuccessFactors architecture team to dig into the company’s long term strategy for AI. I walked away very impressed, and starting to understand how AI does not “replace” an HCM platform, rather it “transforms it” in a very significant way.
There are many “surfaces” for ... Read more»
Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.
Let’s discuss what L&D is all about. Corporate training is everywhere, and that’s why it’s a $340 billion market. Everything that happens ... Read more»
This week Microsoft announced a major feature in Viva that is likely to disrupt the HR Technology market: skills. And the Skills in Viva system is not just a skills inference engine, it’s a skills-based learning system, a way to find mentors and experts, an employee development platform, and an internal mobility tool that ... Read more»
Today at the Rising conference Workday introduced a range of new generative AI features, all described as “Workday AI.” This is part of a major trend: enterprise software companies adding Gen AI features to their products.
The first message from Workday is that the company has been doing AI and machine learning for quite ... Read more»
As I’ve talked about for months, Generative AI is like a swiss army knife that seems to be capable of anything. But once you get these LLMs into practice, you find out they have to be built, adjusted, and architected into solutions. In other words, we won’t suddenly see the productivity benefits of AI unless ... Read more»
