Category: AI

AI (artificial intelligence) is the domain of “intelligent data-driven systems” that use algorithms to predict, rate, rank, and assist employees and managers at work. Unlike analytics itself, AI systems learn from the data and continuously improve if they are developed well. Issues like ethics and “explainable AI” are important in this topic.

Galileo by The Josh Bersin Company

100 Amazing Use-Cases for Galileo™, The AI-Powered Assistant For Everything HR

I have a holiday present for you. This week we’re publishing a detailed report with 100 high-value use-cases for Galileo™, the AI-Powered Assistant for Everything HR.

With thousands of users around the world, Galileo now has many hundreds of amazing, high-value applications discussed in this report. Each of these 100+ stories is a real-world solution ... Read more»

How AI Can Radically Interconnect A Business… And Also HR

AI is turning out to be pretty spectacular. Starting with ChatGPT and now moving to agents, reasoning, voice, image and video creation, the technology seems boundless. And now that Elon Musk has figured out how to connect 100,000 Nvidia chips in a high speed network, the opportunity just gets bigger.

Among all the things we’ll ... Read more»

The Road To AI-Driven Productivity: Four Stages of Transformation

We’ve been doing a lot of advisory work on skills and job design and now that AI tools have arrived, we’re reinventing work faster than ever. So let me give you some thoughts on this process, and you can also learn more from my recent podcast.

As you know, there are many types of ... Read more»

SuccessFactors

SuccessFactors Leapfrogs HCM Capabilities: AI, Skills, Talent Intelligence, And More

This week SuccessFactors announced a vast array of new features, focused on taking the lead in the red hot HCM war against Workday, Oracle, and others. These capabilities fall into four areas, each of which bring SAP into a leading position in many areas of the global HCM market. (Product details here.)

As ... Read more»

Digital Twins, Digital Employees, And Agents Everywhere

I recently heard Elon Musk predict that every citizen would have multiple Optimus robots in their homes within five years. And while I often ignore his predictions because they’re exaggerated, I think he’s on to something. We are about to witness an explosion of Digital Employees in our companies, and these may be the “robots” ... Read more»

Josh Bersin Company AI Trailblazers

Introducing The AI Trailblazers! HR Technology Outlook 2025.

Are you having a hard time figuring out which AI products are real and how they all fit together?

In our ongoing efforts to help you understand the HR Tech market, we’ve produced a report we call the AI in HR trailblazers.

This report lists selected the top 30 vendors which have developed working, ... Read more»

Workday plus Galileo

Galileo™ Selected As Workday Innovation Partner

This week at Workday Rising we’re announcing our new partnership with Workday. As one of the selected Workday Innovation Partners, we are developing a deep integration between Galileo and Workday.

Galileo, as many of you know, is “Your Essential AI Assistant for Everything HR.” Filled with 25+ years of research, benchmarks, ... Read more»

What Is Workday Illuminate?

Today Workday introduced Workday Illuminate, the new brand name for Workday AI. While the name is not important, this new brand demonstrates a shift from AI “dazzlers” to AI “capabilities” within the entire Workday platform. In other words, Workday has now built an underlying AI infrastructure that can manifest solutions in hundreds of ways.... Read more»

Agentic AI - New AI Employees

AI Agents, The New Workforce We’re Not Quite Ready For (Agentic AI)

The Agents are coming, the Agents are coming.

If you follow the AI tech market you know there’s a lot of talk about “Agentic AI.” In other words, our friendly AI assistants are starting to feel more empowered. Instead of just answering questions and composing poetry, they’re now able to “do things” on ... Read more»

When Will The Trillions Invested In AI Pay Off? Sooner Than You Think.

In the last few weeks there has been a lot of concern that Gen AI is a “bubble” and companies may never see the return on the $Trillion being spent on infrastructure. Let me cite four analyst’s opinions.

Will Today’s Massive AI Investments Pay Off?

MIT professor Daron Acemoglu estimates that over the next ten ... Read more»

Workday Salesforce Partnership: Teaming Up For Enterprise AI

This week Workday and Salesforce announced a major partnership, focused on integrating these two major enterprise systems to get ahead of the increasing demand for integrated AI.

What did they announce? Two big things.

First, the companies are going to integrate their data platforms.

Salesforce holds vast amounts of sales and customer data (leads, ... Read more»

UKG 14% Reduction In Force: A Growth Move (And Intuit Update)

This week UKG announced a layoff of approximately 2100 people (out of 15,000) in a strategic move to focus on even larger growth opportunities. As AI sweeps the technology industry, I think we’ll see more of this to come. And only a few days later, Intuit announced the layoff of 1,800 people, explaining the ... Read more»

TechWolf Accelerates Corporate Skills Tech Market With $43 Million Round

There is a frenzy of activity in the market for corporate skills technology. Microsoft, Workday, SAP, and dozens of specialized vendors (logos below) are building AI-based tools and platforms to bring skills data into every part of business operations.

The big vendors (Workday, SAP SuccessFactors, Oracle) have built “skills clouds” to help companies store their ... Read more»

Galileo™ Goes Live, Expands Its Power With New Trusted Content

Today Galileo™, The World’s Expert AI Assistant for HR, is generally available. After a year of development and testing, we’ve integrated more than 25 years of our research, tools, case studies, and vendor profiles into the world’s most easy-to-use, compelling, AI-powered assistant for HR.

Today more than 10,000 HR professionals are using Galileo, representing ... Read more»