Why? Because employees (not customers) know the most about what’s working and what’s not. Yes, we need to get feedback from customers, but employees know even more. ... Read more»
This week Perceptyx, one of the veteran providers of employee survey and feedback, announced the acquisition of Waggl, one of the more innovative and powerful tools for employee feedback. Since I’ve known Waggl since its founding, I wanted to give you some perspective.
First, let me tell you about Perceptyx. Perceptyx is a highly ... Read more»
The employee engagement and feedback tools market has been explosive. As I wrote about in Feedback is the Killer App, giving employees the ability to express their opinions has transformed the world of management. CEOs and business leaders everywhere are now evaluated by their ability to keep employees happy.
And there’s good reason for ... Read more»
This week was a big one in the world of enterprise software: SAP announced plans to acquire Qualtrics, a fast-growing scrappy provider of survey and feedback software, for $8 billion. And this was not a small deal: Qualtrics’ revenues as of Q3 were $372 Million, and the company is growing at 42% YTY. This ... Read more»