When I first wrote about The Big Reset in March, I discussed the transformational potential of the Coronavirus. Well now that we’re nine months into the pandemic, it’s clear that the transformation is real. So rather than talking about going “back to work” or “back to normal,” it’s time to accept the future, ... Read more»
Businesses have been through insanity this year. Transportation and hospitality companies have seen plummeting demand; retailers and distributors have built all new delivery models; tech companies are seeing explosive growth; and banks and financial services companies are responding to huge economic changes.
Through all this change the #1 issue on the minds of CEOs is ... Read more»
We’ve lived with the Pandemic for almost eight months and it often feels like years. We’ve been in rapid response mode every day, and the uncertainty never seems to end. What have we really learned?
Today I want to bring up something important which has come up over the last few weeks: how to avoid what I call a “culture retreat” as your company goes back to the office.
Here’s the topic: many companies who are coming back to work have told me that their newly found culture of agility, ... Read more»
This report summarizes more than 200 hours of interviews, in-depth case studies, and group discussions with 600 companies around ... Read more»
I’ve been watching US Labor Productivity data for over a decade and for many years after the 2008 meltdown found it lagging. We struggled to rebuild our companies after the financial crisis and many of the new “labor-saving” ideas (digital tools, organizational transformation, automation) were not increasing output per hour worked. In fact, labor productivity ... Read more»
It’s August, we’ve been dealing with the pandemic for almost six months, and a few things are becoming very clear. Let me share four lessons you may not have considered. And this week I put this into a podcast, which I hope you enjoy.
1. Tech has been the savior of this crisis.
In fact, ... Read more»
It’s August and we’ve learned a lot about the Pandemic. The four big lessons and how to prepare for Fall and Winter.... Read more»
Over the last several months we have all been going through a lot of change. Our lives, families, and organizations have been disrupted. The economy has seen the biggest drop since the 1920s. And our companies have had to totally re-engineer how we lead, manage, and support our people.
And one of the biggest questions ... Read more»
As we enter the fourth month of the global Pandemic, it’s becoming clear that The Big Reset is real. Society is changing in some positive ways. Let me give you a list of ten to think about.
(We have been conducting in-depth meetings with more than 150 HR leaders around the world and we are ... Read more»
We have been very busy over the last few months, with more than 200 CHRO interviews, dozens of webcasts, and lots of surveys and study, we’ve tried to get ahead of the Coronavirus response. Well today we launched the beginning of our resources to help you: the “Responding to COVID-19” Learner Journey in the Josh ... Read more»
When you go to business school you learn a lot about uncertainty. When things are unclear, you get more data, build a model, and try to weigh your options. And if you apply the science of Operations Research, you can model almost everything: customer demand, seasonal variations, competitive threats, and trends in consumer behavior.
In ... Read more»
While the economic numbers still look grim, there are amazing things going on in large companies. I’ve been on the phone with HR leaders from more than 50 large companies over the last six weeks and I see a clear trend: companies are starting to plan their recovery, and it’s happening in three stages.
... Read more»
The Coronavirus crisis has affected us all. Companies have shut down retail operations, moved employees to work at home, and implemented hundreds of new programs to help employees stay safe, protected, and productive at work. And now, almost 10 weeks into the crisis, some are going back to work.
We started a big program called ... Read more»