Josh Bersin Articles

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Alim Dhanji, CHRO of TD Synnex: Why He Left HR and Came Back. It’s All About The Business.

Alim Dhanji is a seasoned business executive (ex-President of Adidas Canada) who came back to HR with a fresh perspective on the business value of HR.

In this discussion Alim clearly articulates where and how he creates business value as a CHRO. This is a fascinating discussion about the value drivers of HR and AI ... Read more»

leadership

The World Is Accelerating: What Has Changed About Leadership?

It’s a tumultuous time to be a leader. From the acceleration of AI to the change in global politics, I think it’s worth asking: *What has changed about leadership?*

Over the years, I’ve read hundreds of books on leadership and it feels like trendy topic. From the foundational teachings of Peter Drucker to the command ... Read more»

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Enterprise AI Confusion: Client Discussions Explain AI Vendors, Job Redesign, and Transformation

After many weeks of work with corporate HR leaders, technology companies, and implementation teams I’m realizing the word that describes AI is “confusion.” Too much going on, too many unanswered questions, and no clarity about what to do. And many of you have been asked (or told) to lead the “AI Transformation” (which is the ... Read more»

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Enterprise AI Architectures and The Changed Role of HCM and ERP

AI Agents promise to revolutionize how we operate our companies, but this is much more than just recording meetings and summarizing emails. How do you build an Agent (and Superagent) architecture to re-engineer HR and what is the role of your core HCM platforms?

Well this is the trillion dollar question challenging every business software ... Read more»

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AI-Based Recruiting Lawsuits: Some History And Where This Is Going.

AI-driven recruiting is on the hot seat and it’s only getting hotter.

Most job seekers now experience AI-interviewers, AI-based screening, and even chatbots that can automate the entire process. And as this market grows, two new lawsuits (one against Workday, one against Eightfold) have emerged, indicating the “fear” job seekers have about this ... Read more»

HR Transformation

The Great Reinvention of Human Resources Has Begun

Human Resources (HR) has always struggled with two identities. Is HR a strategic partner, a driver of organizational value and inspired human capital growth? Or is it an administrative function, acting as the “company police,” here to enforce rules, policies, legal, and labor regulations?

The first is a value creator and demands human skills; the ... Read more»

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Finding Purpose And Identity In The New World of AI

As AI transforms our jobs, careers, and lives what happens to our sense of self? If an AI agent can do my job, what happens to me?

In this podcast I discuss the topic of purpose, identity, and mission and how we, as human agents, can keep ourselves happy and purposeful as more and more ... Read more»

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AI Architectures for HR: Agents, Superagents, and Workflows

We are entering the year of Enterprise AI, and one of the imperatives we’re introducing is the need to think about your AI Architecture.

While much of our AI journey has been focused on individual productivity tools, now we have a much bigger opportunity: using AI to rethink how our HR, talent, leadership, and human ... Read more»