Josh Bersin Articles

The Autonomous Instructional Designer Has Arrived: Arist Creator

As I discussed a few months ago, autonomous corporate learning is here. And unlike autonomous driving, which can cause an accident, these new tools are astoundingly accurate and can do things human designers find quite difficult.

Today Arist, a pioneer in mobile adaptive learning, introduced their new product Arist Creator, a major upgrade ... Read more»

When Will The Trillions Invested In AI Pay Off? Sooner Than You Think.

In the last few weeks there has been a lot of concern that Gen AI is a “bubble” and companies may never see the return on the $Trillion being spent on infrastructure. Let me cite four analyst’s opinions.

Will Today’s Massive AI Investments Pay Off?

MIT professor Daron Acemoglu estimates that over the next ten ... Read more»

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“So HR Is Making You Miserable?” How HR Can Make Their Jobs Better. E176

The NYT published an article explaining how hard it is to be an HR professional.  “The job has become an exasperating ordeal. People hate us.”

While many people don’t know this, HR is a complex, difficult, and highly strategic profession. And given that HR professionals are caught between leadership and employees, it can often ... Read more»

As The Economy Slows, Focus On The Skills Of The Future: Ability To Change.

This week we saw US unemployment “tick up” to 4.3% and economists started begging for lower interest rates. For those of us who talk with companies and leaders all day, I would say we’re experiencing what I’d call a normal economic cycle.

The last major recession (not including the Pandemic, which was not a demand ... Read more»

Workday Salesforce Partnership: Teaming Up For Enterprise AI

This week Workday and Salesforce announced a major partnership, focused on integrating these two major enterprise systems to get ahead of the increasing demand for integrated AI.

What did they announce? Two big things.

First, the companies are going to integrate their data platforms.

Salesforce holds vast amounts of sales and customer data (leads, ... Read more»

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The Future Of The Workforce Has Arrived, Can’t You See It?

In this podcast I summarize a series of high-level meetings I’ve had with HR leaders in the EU, where companies are very focused on preparing for tectonic shifts in employee expectations, skills, and work rules. While articles and podcasts continue to talk about “the future of work,” I believe that narrative is over. The industrial ... Read more»

value of values

The Value of Values When Organizations Lose Trust

As we enter a heated political period, I’m left with a simple and important idea. When an organization sacrifices its values, it tends to suffer over time.

How, for example, did Boeing sacrifice its values of engineering to void its safety culture? I’m sure it was a lot of small “profit-centered” decisions that ultimately resulted ... Read more»

UKG 14% Reduction In Force: A Growth Move (And Intuit Update)

This week UKG announced a layoff of approximately 2100 people (out of 15,000) in a strategic move to focus on even larger growth opportunities. As AI sweeps the technology industry, I think we’ll see more of this to come. And only a few days later, Intuit announced the layoff of 1,800 people, explaining the ... Read more»

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WhatWorks: HR Transformation at Bon Secours Mercy Health

This is the inaugural podcast in our new WhatWorks Series, focused on stories and case studies of the world’s most interesting and creative HR teams.

In this podcast, Kathi Enderes, SVP and Global Analyst, interviews Allan Calonge, Chief People Officer, and Levi Loverkamp, Chief Workforce Planning Officer, who describe how Bon Secours ... Read more»

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So You Want To Be A Chief HR Officer? Why It’s Harder Than It Looks

In this podcast I walk through a few of the findings from our CHRO Insights® research, explaining why the CHRO role has become more complex and difficult than ever.

This podcast episode discusses the challenges, issues, drivers, success factors, and derailers of being a head of HR or CHRO. I share early insights from a ... Read more»