Insights on Corporate Talent, Learning, and HR Technology
In our recent study, High-Impact Leadership Development: Trends, Best Practices, and Industry Solutions, we identified the best practices and the top providers in leadership development. Our study covered all aspects of leadership development and evaluated a number of HR consultancies. With rich data in hand, we revealed six best practices in leadership development that ... Read more»
For many years the corporate learning market has struggled with the issue of content management. Training programs create many forms of content: powerpoint slides, checklists, job aids, video, audio, as well as the massive amount of content provided by e-learning, including HTML pages, Flash objects, assessments, audio, video, interactivities, blog entries, and more.
As more ... Read more»
As we look ahead to 2008, many pundits are trying to predict the direction of the US and world economy. Today we see that the US unemployment rate ticked up to 5% and the job creation rate (18,000 for December) was at its lowest level in four years. The unemployment rate is affected by many ... Read more»
We recently conducted focus groups with our research members and one of the topics which comes up frequently is the question: how can we better align with our business leaders? Let me discuss a few important comments here (we have much more coming on this topic), and give you a “short guide to becoming aligned ... Read more»
An interesting trend is occurring in 2008. Over the last 7-8 years organizations have been working very hard to create a “federated” model for training, which centralizes certain core functions (e.g. LMS administration, leadership development, compliance, tuition reimbursement, catalog content) and decentralizes key training areas in sales, onboarding, customer service, and operations.
This organization model ... Read more»
This week I was on a panel at the Oracle Users Group discussing the needs of the multi-generational workforce. Most of the attendees (HR and training managers) were focused on identifying what their organizations need to do to attract, manage, and integrate younger workers into their organizations.
Our research clearly shows that the Millenia (20s) ... Read more»
I recently completed a meeting with 200 of the top HR executives at MetLife, one of the most successful and sustainable global insurance companies. MetLife’s Vice-President of People, Deb Capolarello, is developing an integrated talent management strategy to help the organization integrate all its well-established HR processes into business solutions.
One of the problems MetLife ... Read more»
I recently had a conversation with Tamara Elkeles, the Chief Learning Officer for Qualcomm. Qualcomm is a highly successful technology company which focuses on many technologies embedded in the cellular telephone industry. The company is in the Intellectual Property business, primarily licensing technology to cellular providers, telecommunications companies, and manufacturers.
Tamara has a very successful ... Read more»
Much has been written in the last few years about “informal learning” and the need for a culture of learning in organizations. We know from our research that today’s tight labor market and the changing demographics of the workforce are creating an even greater and greater need for a new model. Let me discuss our ... Read more»
The Quandry of Selecting Learning Management Systems
After many years as an analyst in this market, learning management systems continue to amaze me. They are like chameleons – continuously changing and morphing to survive as corporate learning and software markets evolve. We have seen four big phases over the last 10 years: first as back-office ... Read more»
The Origins of Rapid E-Learning
Some years ago (2003) we were doing some consulting with a major tools provider and first coined the term “rapid e-learning.” Yes, it was us. In fact, I first realized the market for this back in 2000 while I was working at DigitalThink, and we developed a product we called ... Read more»
We have always regarded the term “learning outsourcing” as a misnomer. The very nature of a training function requires that many of the topics, programs, and solutions are outsourced – after all, training managers are expected to be able to train and support every function in the company. How can they possibly do this without ... Read more»
The role of chief learning officer has been hard to define for years. While it is becoming more prevalent (our research shows that approximately 30% of large organizations have a named CLO), the definition of what a CLO does is changing.
Typically the CLO is defined as the “business leader of corporate learning.” At organizations ... Read more»
The Top 22 Business Processes which Drive Business Impact
In 2007 we conducted one of the largest-ever studies of corporate talent management: we interviewed and surveyed more than 750 corporations to gain an understanding of their business problems, their talent challenges, and their levels of maturity and sophistication in 62 different talent management processes.
This ... Read more»
Compliance-related training is a very big business. Bersin & Associates estimates that complying with regulatory guidelines accounts for as much as 30% of training-related technology expenditures. Many technology expenditures (LMS systems in particular) have been justified simply on the basis of keeping more accurate and accessible compliance records.
Our current research has revealed some interesting ... Read more»