Author: joshbersin

Workday’s Response To AI and Machine Learning: Moving Faster Than Ever

This week we met with Workday at the company’s annual Innovation Summit and I walked away very impressed. Not only is Workday clear-eyed and definitive about its AI product strategy, the company is entering one of its strongest product cycles in years. I have never seen so many Workday features reach maturity and it’s clear ... Read more»

Microsoft’s Massive Upgrade: OpenAI CoPilot For Entire MS 365 Suite.

Microsoft is betting the farm on OpenAI and ChatGPT with the biggest upgrade to Microsoft 365 in decades. The new release, entitled Microsoft 365 Copilot, delivers Generative AI tools and chat embedded in every module in the suite: Word, Excel, PowerPoint, Outlook, Teams and Viva. They call it “Your Copilot for Work.”

And ... Read more»

The Role Of Generative AI And Large Language Models in HR

Human Resources is one of the most complex, imperfect areas of business. Virtually every decision we make about people (who to hire, who to promote, how much to pay someone, how to develop someone) is based on judgment, experience, personal bias, and some amount of data. And since well over 50% of all corporate spending ... Read more»

New MIT Research Shows Spectacular Increase In White Collar Productivity From ChatGPT

Two Economics PhD candidates at MIT just published a fascinating study of the impact of ChatGPT on white collar productivity. And the results are pretty spectacular. (Note this is not peer reviewed yet.)

The team asked 444 white collar workers to do writing and editing tasks along the lines of marketing, grant writing, data analysis, ... Read more»

Microsoft Launches OpenAI CoPilots For Dynamics Apps And The Enterprise.

While journalists worry about generative AI (chatbots and Large Language Models), Microsoft is powering ahead. This week the company took a big step and introduced OpenAI embedded into Microsoft Dynamics and also introduced development tools to let you build intelligent chatbots on your own data.

This opens the door on the a massive ... Read more»

The Unbelievable, Critical, Never-Ending Role Of Culture In Business

If there’s one topic I’ve learned to respect in business, it’s the critical role of culture. And this word, which many people define in different ways, almost always defines business performance, success, and even failure.

Over the last two years we have convened eleven in-depth, multi-week design meetings with more than 3,000 HR professionals. (We ... Read more»

Redesigning HR: An Operating System, Not An Operating Model.

It’s time for a new operating model for Human Resources, one we name “Systemic HR.” Bear with me as I explain this important change.

Business Challenge #1: Slower Growth, Labor Shortage

2023 represents a pivotal year. As we exit the pandemic and 15 years of low interest rates, companies are looking for new pathways to ... Read more»

LinkedIn Learning Evolves: Watch Out HR Tech Competitors – Skills, Careers, And More.

LinkedIn Learning has been one of the most fascinating success stories in HR Technology. It all started in 2015 when LinkedIn acquired Lynda.com, a pioneering provider of high-quality video learning designed for creative professionals.

I knew Lynda.com well before the acquisition, and when they became part of LinkedIn I had to ask myself “what ... Read more»

The Churning US Labor Market… And Why We Need “Labor Anthropologists.”

While I’m not formally trained as an economist, I spend so much time with companies HR departments I feel like we are “micro-economics” experts. So in a confusing time of paradoxical data (low unemployment during growing layoffs), let me explain what’s happening.

The US Labor Market Is A Churning Engine

While it’s tempting to think ... Read more»

Labor Shortage In The Middle Of A Business Slowdown? It All Makes Sense.

Why do we have a labor shortage as we enter an economic slowdown? It’s an interesting paradox.

For the first time I can remember we’re entering a global economic slowdown yet the unemployment rate has dropped to the lowest it’s been in 53 years (3.4%)  There is a shortage of people to take the jobs ... Read more»

Were All These Layoffs Inevitable? Perhaps, But Here’s How It Happened.

As most of you know, the technology industry has laid off more than 200,000 people in the last six weeks and each week we see more (this week it was Intel, Paypal, Splunk, and Pinterest). So let me ask an important question: were all these layoffs inevitable?

Well in order to answer this question we ... Read more»

Predictions for 2023: Redefining Work, The Workforce, And HR

Every year for 25 years I’ve tried to write Predictions for the year ahead. And this year, like none before, I think it’s time for something big. As you will read about in this newest report, we are entering a year which may redefine almost everything. Not to be dramatic, but when was ... Read more»