JOSH BERSIN

Insights on Corporate Talent, Learning, and HR Technology

Tagged: frontline workforce

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Frontline Workforce: Conversation With Josh Secrest, Paradox by Workday

Understanding the Frontline Workforce. As our research point out, more than 70% of all US workers (80% Worldwide) work in a frontline (customer facing or operational facing) role. We all have teams in these positions so it’s important for business and HR leaders to understand this space.

This is the first podcast in a series ... Read more»

UKG

Business Trends

UKG Stakes Out Leadership Position In $6.5 Trillion Market For Frontline Work

Let’s talk about frontline workers, the most in-demand workforce in the world. These are the nurses, drivers, hotel workers, restaurant staff, airline employees, cleaners, technicians, and manufacturing workers we rely on every day. Our research shows that almost 80% of all workers (by number) take on these jobs, and their total wages are $6.5 Trillion ... Read more»