Tagged: change management

AI Implementations Feel More Like Traditional IT Projects Every Day

As we learn more and more about corporate implementations of AI, I’m struck by how they feel more like traditional IT projects every day.

Yes, Generative AI systems have many special characteristics: they’re intelligent, we need to train them, and they have radical and transformational impact on users. And the back-end processing is expensive.

But ... Read more»

What The Pandemic Taught Us About Change

Despite all its downsides, this pandemic has been somewhat miraculous for business. We can work productively from home, we can buy food and entertainment from our phones, nearly everything can be delivered quickly, and our consumer experiences are safe, fast, and digital.

In fact, just about every company, every product, and every service has been ... Read more»

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Lessons From The Pandemic: What Have We Learned About Change?

In this podcast, I detail our new research, The Change Agility Playbook, which looks back at what companies have learned over the last two years. Change Agility is a new management manifesto, and it’s replacing “change management” in our arsenal of tools and approaches. How have Ford, Lego, McDonald’s, Rabobank, Sanofi, and Moderna changed so ... Read more»