What Works: Delta Air Lines Unveils Its Skills-First Strategy E191
Delta Air Lines understands the importance of its employees, managers, and leaders, so the company has built one of the airline industry’s most advanced “skills-first” strategies. Built on its investment in SAP technology (Talent...
Forgiveness, Growth, And Reinvention In The Age Of AI E190
I just finished a long meeting with 15 senior HR leaders in Silicon Valley, so in the context of AI, I discuss the themes of forgiveness, growth, and leadership these organizations are facing. And...
The Launch Of Galileo™ Professional and The Galileo Success Center E189
This week we are so excited to launch Galileo™ Professional, the personal AI platform designed for HR professionals, consultants, vendors, and investors in the global Human Resources industry. As you’ll hear in my introduction,...
What’s Coming In 2025, AI Updates, Jobs Number, And Our Big Announcement Next Week E188
In this week’s podcast I give you some insights on HR tech in 2025, perspectives on jobs, and what you’ll be dealing with in 2025. We just had two weeks of HR Tech announcements...
Flexible Shifts In Hospitality: Aimbridge Uses AI To Schedule Workers E187
Aimbridge manages 1100 hotels around the US and employs more than 45,000 employees. In this podcast, Conrad Riddle, VP of HR Shared Services at Aimbridge Hospitality, discusses how the company empowers employees (“Uberizing the...
Live from HR Technology 2024: A Detailed Look At The AI Trailblazers! E186
In this week’s podcast I go through the 30 HR Technology AI Trailblazers in some detail. You’ll hear about all the companies in the Trailblazer Report, as well as some of my personal thoughts...
Workday Illuminate, Salesforce slams Microsoft, Even More Agents, and Why Boeing Teaches Us A Lesson E185
This podcast details what Workday’s new AI platform, Workday Illuminate, and also describes Workday’s momentum coming out of Rising. I also discuss why Salesforce slams Microsoft, the new tsunami of Agents, including Microsoft, Salesforce...
What Works: How to Build a Fantastic Employee Experience in Industrial Distribution E184
In our latest WhatWorks podcast, Samantha Garvie, HR Safety and Compliance Director at Rowley’s Wholesale, speaks with Kathi Enderes from The Josh Bersin Company. Rowley’s Wholesale, a Michigan-based distributor of automotive and industrial products,...
Klarna Claims AI Will Replace Workday. Unlikely Scenario But Points To A New Future. E183
This week Klarna, a buy-now pay-later company in Sweden, announced plans to terminate its Workday and Salesforce relationships and build it themselves. A bunch of tech pundits are big fans, but I have my...
Agentic AI: The AI Agents That Will Change Our Companies E182
Agentic AI is the next big wave in AI, where AI systems and chatbots can take actions on our behalf. These agents can perform tasks such as composing emails, creating documents, building courses, and...
Celebrating Labor Day! Lots To Be Happy About, Lots To Consider. E181
In this podcast I discuss the ever-changing role of Labor in our economy, our companies, and our own personal lives. The word “labor” is really an old-fashioned idea, but we still have the US...
The Role Of Assessments In A World Of AI: Learning From SHL – E180
In this WhatWorks podcast I interview Andy Bradshaw, the CEO of SHL. SHL is one of the world’s largest psychometric assessment vendors, bringing together psychology, skills assessment, and other forms of measurement to identify...
The HR Career Navigator & How To Evaluate HR Tech Vendors E179
In this week’s podcast I describe the HR Career Navigator and the role of HR skills and capabilities in HR and business transformation. Then, as we approach HR Tech season, I give you my...
Revisit Your Learning Architecture In The Age of AI E178
This week I recap the idea of a “Corporate Learning Architecture” and give you some of my historic perspectives on why this is so important in the age of AI. A Learning Architecture is...
How MetLife’s Talent Marketplace Drives Skills, Energy, & ROI E177
In this episode, Susan Podlogar, former CHRO at MetLife, talks with Kathi Enderes about the transformative impact of an AI-based talent marketplace (powered by Gloat). You’ll learn what a talent marketplace is, how to...