Reflections On The Sana AI Summit In New York City
This week I attended the Sana AI Summit in NYC, so I wanted to share the various conversations and new ideas that came from this multi-disciplinary meeting. I hope my summary helps you see...
Surprise, Your AI Doesn’t Train Itself. Building and Maintaining AI Agents.
Many of our clients are playing with Claude, building things, and telling us about their amazing new innovations. But there’s a strange misconception out there – the idea that you can just “buy an...
New Research On Frontline and Cornerstone Goes Big Into AI
This week I’m in New York “Live!” and there are some exciting things happening: we launched our newest research on “The Five Types of Frontline Worker” which will help you dramatically improve that part...
Long Live A Liberal Arts Education: Why Humanities And Science Matter In Life and Careers.
This week I turn 70 so and we’re in college graduation season, so I took some time to give you my perspectives on “The Liberal Arts Education,” and why it matters so much. Not...
How Do Some Employers Hire Frontline Workers 5X Faster With Higher Quality?
Frontline workforce hiring is important: these are the workers who deliver services, care for patients, and deliver the food or products that we rely on every day. Yet as we look at benchmarks for...
Build vs. Buy. It’s So Easy To Build HR Software Now! Or Is It?
I just attended the Eightfold user conference where they introduced TalentForge, a toolset to build agents, and the CEO Ashutosh Garg told us their HR team could build their own HRMS. Gloat is offering...
The Economics of Enterprise AI: For Buyers and Vendors
We’re now at a stage where enterprise-class AI solutions are real, and suppliers are jockeying for position. Microsoft has consolidated its Copilot efforts into a more integrated offering, and also raised prices. Workday and...
Is The SaaS Apocalypse Over? ServiceNow Says Yes, And Sees A $30 Billion Opportunity
This week ServiceNow launched a massive set of new products to establish itself as the system that manages every AI agent in the enterprise. It’s a bold set of new products, including Otto (Moveworks),...
Jennifer Morgan, CEO of UKG, Wants To Reinvigorate The Global Economy Around Frontline Work
I had an uplifting conversation with Jen Morgan, the CEO of UKG, a $5 billion global AI platform for HR, pay, and workforce management. In addition to talking about the company and her role...
The AI vs. Labor Economy, Why Benefits Are Being Cut, The Role of Legacy Systems
This week we saw some astounding GDP numbers, a modest 2% growth with an astounding 70% attributed to AI capital spending. The US economy is heavily AI centric, starving spending on housing which ultimately...
How RecruitMilitary Uses AI to Transform Veteran Hiring
What does it take to bridge one of the most persistent translation problems in talent acquisition – getting a Fortune 500 recruiter to see why a Little Bird attack helicopter pilot from the 160th...
The Reinvention of Workday: From System of Record to Platform of Agents
This week I discuss Workday’s new AI announcements described at the Innovation Summit last week. These are sweeping new product, leadership, and organizational changes that effectively reposition from a “system of record” to a...
Workday’s New Strategy, Enterprise AI Maturity, Meta Layoffs, and Surveillance
This week I recap a busy week including corporate AI stories, Workday’s AI reinvention, more on tech Layoffs, and fears of AI-driven surveillance. The important story is that Enterprise AI is much more complex...
How One Of The Nation’s Largest Universities Uses AI To Revolutionize Education
In this episode, Kathi Enderes sits down with Rob McAuslan, Vice President for Artificial Intelligence at Southern New Hampshire University (SNHU), one of the world’s largest and most innovative online universities with more than...
Important Issues Of Leadership, Trust and Culture Behind Big AI Companies
This week, as Ronan Farrow’s expose on Sam Altman was published, I want to sensitize you to the fact that AI companies are run by humans. And this means that what we buy and...