Josh Bersin Articles

The Josh Bersin Company podcast logo 0

From Assistants to Agents to SuperAgents: Where AI Is Going Next

In this podcast I discuss the evolution of AI in the enterprise and how we shift from a focus on individual productivity to a focus on multi-functional Superagents. In HR, where I focus, the idea of Superagents lets us rethink our HR practices from the ground up and vastly simplify the way our company works. ... Read more»

Galileo MS Copilot

The Josh Bersin Company Partners with Microsoft on Copilot Tuning for HR Experts

AI platforms like Copilot, ChatGPT, Claude, and Gemini are amazing inventions. They leverage AI models trained on enormous amounts of publicly available web data to answer questions, coach and consult with users, and behave like human-like “agents” to address a wide range of business needs.

Yet despite these capabilities, these models are “generic,” trained to ... Read more»

The Josh Bersin Company podcast logo 0

Digital Twins, AI-Native Learning, And Coaching All Collide!

This week I tell you about how the new world of corporate learning has rapidly evolved, and how AI-native learning, digital twins, and coaching all come together. It feels like a tornado has begun and all these standalone technologies are colliding, giving you the most exciting new business and career opportunity for L&D in many ... Read more»

The Josh Bersin Company podcast logo 0

Chili Piper Builds Remote-Work Culture And AI Skills Across 36 Countries

Hallie Condon, Chief People Officer at Chili Piper explores how the company uses AI to optimize employee experience in a fully remote, global environment.

Hallie shares how Chili Piper empowers its workforce across 36 countries by intentionally building culture, leveraging automation, and fostering transparency through innovative decision-making processes. The conversation delves into the company’s ... Read more»

The Josh Bersin Company podcast logo 0

Gen AI Is Going Mainstream: Here’s What’s Coming Next

After 60,000+ miles of travel and meeting with hundreds of companies, I’m here to share what I’ve learned. The simple message is that Gen AI has now gone mainstream, yet many companies are thinking about this in different ways. The current state is what we call “Stage 1 AI” focused on individual productivity, but more ... Read more»

The Josh Bersin Company podcast logo 0

Hari Srinivasan Explains The AI-Powered LinkedIn Hiring Assistant

Hari Srinivasan, VP of Product at LinkedIn, has been building world-class recruiting products for 11 years. In this podcast Hari gives us the details behind the LinkedIn Hiring Assistant, one of the leading AI-powered talent acquisition products in the market.

Not only is Hari an amazing product leader, he also has enormous expertise ... Read more»

BBC AI accuracy study

BBC Finds That 45% of AI Queries Produce Erroneous Answers

This is mindblowing. Today the BBC and EBU (European Broadcasting Union) published a detailed study which shows that around 45% of AI news queries to ChatGPT, MS Copilot, Gemini, and Perplexity produce errors.

In other words, the “dangerously self-confident” AI systems we use are quite poor at giving us good analysis of news. While the ... Read more»

The Josh Bersin Company podcast logo 0

Why 45% Of AI Answers Are Incorrect: Thinking Skills You Need To Stay Safe

In this podcast I discuss the risky business models AI labs are considering for their products and why accuracy, trust, and information quality is so so important (and difficult to ascertain). And that leads to a question we’re all asking: what are the real skills you need to flourish from AI and how does AI ... Read more»