Josh Bersin Articles

Understanding Chat-GPT, And Why It’s Even Bigger Than You Think (*updated)

Everyone has an opinion about Chat-GPT and AI. Engineers and entrepreneurs see it as a new frontier: a bold new world to invent products, services, and solutions. Social scientists and journalists are worried, with one prominent NYT author Ezra Klein calling it an “information warfare machine.” What has god wrought?

Let me just say up ... Read more»

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What Is Chat-GPT And Why It’s Even More Massive Than You Think

Now that we’ve all had a chance to hear about CHAT-GPT we’re all scratching our heads. Is this real? Is it going to transform our education and our lives? Or is it a tool for job displacement, information warfare, and abuse? Well I’ve learned a lot about this over the last several years and in ... Read more»

The Josh Bersin Academy: Even Bigger And Better

This year, as we deal with hybrid work, a changing economy, and one of the most challenging labor markets in decades, I want to focus on HR Capabilities. Why? Not just because it’s something we like, but because it’s something that matters.

Believe it or not, we have correlated the individual capabilities of more than ... Read more»

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What Is A Capability Academy And Why Is Learning Tech So Important?

I’ve been talking about Capability Academies for a few years, and sure enough they’re becoming an important new paradigm in corporate learning. Well in this podcast I explain how a new set of L&D technology providers is focused on this space, and why you, as an HR or L&D leader, are likely to buy one ... Read more»

A New Generation Of Mastery-Based Learning Platforms Has Arrived (*Updated)

The $330 billion corporate training market is enormous, fragmented, and complex. For years it was dominated by Learning Management Systems (LMS) and content providers, each pioneered in the early 2000s. These systems served well, but the needs of employees and organizations moved ahead.

Today companies want not only a place to find and administer learning, ... Read more»

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Employees Are Fed Up. What Is HR’s Mission For The Year Ahead?

We’re entering a tumultuous year and employees are fed up. Quiet quitting continues and unemployment remains low. What is your mission as an HR professional in the year ahead?

In this podcast I help you understand tech industry layoffs, the changing role of pay, new priorities for L&D, and why employees are “fed up” and ... Read more»

Doing More With Less: Kill Meetings, Consider The Four-Day Work Week

The time has come: new research shows that workers want “less work,” and only feel ambitious when their work-life balance is in tact. In other words, the days of “striving to get ahead” are being replaced with a new pragmatic workforce attitude: “I will work hard as long as I’m paid for it.”

Research ... Read more»

2023: Business Volatility With Slower Growth… And Books I Loved This Year

2022 was a tumultuous year. High inflation, an overdue stock market correction, and continued increase in interest rates. Most CEOs see a slowdown ahead and so do I.

In January we will publish our annual Predictions report, so in this article I want to share perspectives and give you my favorite books to read next ... Read more»

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How Do Trailblazer Banks Pull It Off? Lessons For Every Company Here.

In this podcast I breakdown the big secrets we’ve discovered in the digital transformation in financial services. While there are a lot of industry-specific issues to understand, many of the best-practices apply to every company in the world. And Trailblazers, the banks that set the standards for customer experience and digital offerings, are now accelerating ... Read more»

Banking Under Siege: The Secrets To Digital Success In Financial Services

The banking industry is hot again: interest rates are rising, people are spending money, and consumers want a more integrated, digital-first relationship with their provider. For consumer and commercial banks, however, the last decade has been traumatic. Everyone from Apple to Walmart to Google to Mastercard wants to take their business away. And new Buy ... Read more»

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How Productivity Creates Purpose, And The Four Day Work Week

In this podcast I break down the big issue of “purpose at work,” which is one of the biggest challenges companies face. How do we create a work environment and set of experiences, programs, and management practices that engage people with a sense of Purpose? And why does “reducing work time” actually make so much ... Read more»