Josh Bersin Articles

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Employee Activation: An Essential Big Idea For 2024

This week I introduce a big idea: Employee Activation. This idea, which comes from important work we’re doing with Medallia, shows you how to move “beyond engagement” to a whole new world of employee listening and action-taking based on feedback.

In the new world of labor shortages, high turnover, unions, and general employee stress, Employee ... Read more»

are DEI programs going away?

Are Diversity And Inclusion Programs Going Away?

Is DEI about to DIE?

Of the many changes we experienced in 2023, one of the most iconic was the US Supreme Court’s decision to strike down affirmative action in college admissions. And now, the resignation of Claudine Gay from Harvard, people are piling on.

Justice Thomas stated last summer:

“Many universities have for ... Read more»

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The Big Stories Of 2023 and What To Expect In 2024

In this podcast I walk through the big business and HR stories of 2023 and what they tell us for the year ahead.

2024 looks like a year with a strong economy, continued labor shortages, with employees continuing to take charge. And as you expect, AI will change everything.

And there’s one big story that ... Read more»

A Peek Under The Covers Of SAP SuccessFactors’ AI Strategy

This week I had an in-depth briefing with the SAP /SuccessFactors architecture team to dig into the company’s long term strategy for AI. I walked away very impressed, and starting to understand how AI does not “replace” an HCM platform, rather it “transforms it” in a very significant way. 

There are many “surfaces” for ... Read more»

AI Implementations Feel More Like Traditional IT Projects Every Day

As we learn more and more about corporate implementations of AI, I’m struck by how they feel more like traditional IT projects every day.

Yes, Generative AI systems have many special characteristics: they’re intelligent, we need to train them, and they have radical and transformational impact on users. And the back-end processing is expensive.

But ... Read more»

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One Of The Secrets To Success In 2024 Is… Care

As I look back on the year and think about all the challenges we face in business, I’m reminded of the simple human formula of how we care for each other. This topic, that of “care,” is not something people talk about a lot at work. But in many ways it’s fundamental to business success. ... Read more»

AI Is Transforming Corporate Learning Even Faster Than I Expected

Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.

Let’s discuss what L&D is all about. Corporate training is everywhere, and that’s why it’s a $340 billion market. Everything that happens ... Read more»

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Understanding The Knowledge Graph Of HR: Galileo™ AI Unveiled

This week I want to give you some insights on AI, the use of LLM’s, and how to think about a “knowledge graph” for your company, and how it applies to HR.

Yes, your AI strategy, your employee experience strategy, and your own career as a professional are all dependent on your “Knowledge Graph.”  In ... Read more»

Systemic HR from The Josh Bersin Company

Introducing The Systemic HR™ Initiative

This week we formally introduce the Systemic HR™ Initiative, our multi-year program to help HR professionals and their teams to transform, evolve, and redefine their roles in business.

This work is the culmination of 25 years of research and advisory consulting among tens of thousands of organizations, reflecting the need for HR organizations to ... Read more»

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Four-Day Work Week: Not A Benefit, A Performance Improvement Program.

We’ve just completed a major study of the 4-day week and the results are surprising: companies of all sizes are seeing real benefits and this podcast explains why. While we’ve all been comfortable with the 5-day week since the early 1920s, it’s now time to let go of that paradigm. Lots to discuss and think ... Read more»

Four-day work week

The Four-Day Work Week: An Idea Whose Time Has Come

We just completed a large study of the 4-day work week and the results are clear. Under the right conditions it really works. And the results are very positive: improvements in employee health and wellbeing, increases in productivity, and overall improvement in revenue, profit, and customer service.

Wait a minute. Are you actually saying that ... Read more»

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What Is The Role Of An Expert In The Age Of AI?

I bet you’re an expert at something. We all are. But how will it feel when a Generative AI becomes deeper and more expert than we are?

In this podcast I describe what an “Expert” really is, and why Gen AI has the potential to totally change the market for Experts: not only HR consultants, ... Read more»

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The OpenAI, Sam Altman Drama In Perspective: What Have We Learned?

The OpenAI board saga has been fun to read about, but now that it’s settling down what have we learned? In this podcast I recap the last week’s events and give you some perspectives on tech companies, leadership, employee activation, and culture.

And by the way, what is the role of the board and where ... Read more»