Insights on Work, Talent, Learning, Leadership, and HR Technology
Today we are excited to launch Galileo Learn™, a revolutionary new platform for corporate learning and professional development.
Originally designed as a major upgrade to The Josh Bersin Academy, Galileo Learn™ is a paradigm-shattering system which leverages AI, the Galileo Agent, and more than 700 new courses and professional development experiences derived from ... Read more»
I adore the human resources profession. These folks are responsible for hiring, development, leadership development, and some of the most important issues in business. And despite the history of HR being considered a compliance function, the role is more important than ever. CHRO salaries, for example, have increased at 5-times the rate of CEO pay ... Read more»
This week I dig into digital twins and AI and why I believe the “pedagogical” approach to corporate learning is going away. While we will always have educational programs in business, the L&D world is going in a wild new, positive direction. This podcast explains the forgetting curve, spaced learning, and what I call “the ... Read more»
In this episode we hear from Irena Flego Maric, Global Talent Acquisition Leader and HR Technology Strategist at Foundever, one of the largest customer service companies in the world. She describes how the company is transforming its highly demanding recruitment process with next-gen AI.
The company uses Maki People’s AI-powered solution to manage ... Read more»
This week I discuss the total re-engineering of HR and business software and why the “functional application” approach is going to be destroyed by workflow-oriented systems.
I apologize for the slightly awkward voice, I recorded this on a long walk this morning!
I discuss ServiceNow, Maki People, Galileo, Hubspot, Salesforce, ... Read more»
This week we announce the deep integration of Galileo, the world’s AI Assistant for HR, into ServiceNow (Now Assist) and the fast-growing HCM system HiBob.
This means you can now access Galileo in the flow of work.
Additional Information
The Mercury Release of Galileo™ Signals a New Era for Intelligent Agents... Read more»
Today we are making two momentous announcements about Galileo®, both focused on making Galileo available “in your flow of work.”
First, we are announcing the deep integration of Galileo into the ServiceNow AI platform, known as Now Assist.
This means any user of Now Assist can ask questions about HR, leadership, ... Read more»
This week, in advance of major announcements from us and other vendors, I give you a good overview of the AI Agent market, and discuss the new role of AI governance platforms, AI agent development tools, AI agent vendors, and how AI agents will actually manifest and redefine what we call an “application.”
I discuss ... Read more»
In this episode of the WhatWorks podcast, Dara Engle, CHRO of ORIX USA, speaks with Kathi Enderes to explore the power of systemic HR in transforming a global organization.
Discover how Dara navigates the complexities of leading HR in a multinational context, leveraging her extensive experience to drive strategic alignment and transformation. From building ... Read more»
I just spent a week in London meeting with several dozen companies and most of the discussion was about AI. The overwhelming majority of the conversations were about how companies are struggling, pushing, and agitating about the implications of AI, both within HR and within their teams.
Coming from the CEO and CFO, HR team ... Read more»
In this week’s podcast I discuss my meetings with many companies in Europe about “how to rapidly implement AI” to improve productivity and scale. And every single company is being asked to do this now, some with very mature and sophisticated plans.
So the first question I ask is “how do we implement AI to ... Read more»
Today Microsoft announced a wide range of Copilot features, many focused on Agents (research agent and analyst agent, agent development and management tools, and personal productivity features).
But one feature set that is significant to HR is Microsoft’s new skills infrastructure: a skills-inference agent (and a skills management agent) that lets companies identify ... Read more»
This week I discuss this massive shift toward “AI-Native” applications and systems which are radically different from traditional HR Tech, with a particular focus on L&D. I also explain how new AI architectures are so completely different from our traditional types of HR platforms, and how vendors have to be more expansive with their thinking. ... Read more»
As many of you learn about AI and how to redesign your work, the “Superworker” story is now becoming real. In addition to dozens of AI case studies available in Galileo®, we just published the following explainer video to help you understand the four-stages of AI automation. Share with your teams and ... Read more»
Alfredo Thompson, Chief People Officer at Royal United Hospitals Bath, NHS Foundation Trust, talks with Kathi Enderes about how he is leading an end-to-end transformation of talent acquisition and onboarding for the Trust.
Built on principles of customer orientation and systemic HR®, the organization shifted recruitment from a compliance-oriented fulfillment center to a business ... Read more»
