Insights on Corporate Talent, Learning, and HR Technology
One of the ongoing debates in learning and development organizations is the need for a CLO. In June I hosted a panel of three very effective CLOs at the ASTD conference in Atlanta and also had a series of conversations with a client about how they justified this role. Let me say flat out that ... Read more»
The Trend toward Offshoring
There seems to be a stampede of U.S. companies rushing to outsource their operations to offshore companies, dramatically expanding the economies of India and China. What is fueling the trend is the desire to gain access to lower cost, high quality labor. Top business functions for offshoring include customer service, IT ... Read more»
In our High Impact Learning Organization® research and workshops we talk with training managers and directors about their challenges in organization, management and governance. Nearly every organization tells us the same thing: their current organization model for corporate training is undergoing a dramatic change. This article summarizes these changes and what they mean for you.... Read more»
We estimate that sales channel training alone makes up more than $6 Billion in products and services. All product companies, from software companies to medical device manufacturers to beverage bottlers, have sales channels to train. These “extended enterprise” sales forces must be regularly trained on new products, promotions, service and support procedures, and general selling ... Read more»
As organizations evolve their training organizations to further improve business impact, better leverage technology, and become more service-oriented, we find them looking more and more to benchmarking. As a research organization we have had the opportunity to help dozens of organizations with benchmarking. This article will explain what benchmarking is and how you can ... Read more»
Compliance-related training is a very big business. Bersin & Associates estimates that complying with regulatory guidelines accounts for as much as 30% of training-related technology expenditures. Many technology expenditures (LMS systems in particular) have been justified simply on the basis of keeping more accurate and accessible compliance records.
Our current research has revealed some interesting ... Read more»
More than 240 books on Amazon.com and 90 articles on the American Society of Training and Development (ASTD) website are devoted to the measurement and evaluation of training. There are also more than 2,000 websites featuring consultants and tools to help the measurement process. Yet, despite all these extensive resources, most training managers do not ... Read more»
In the last 12 months we have seen many mergers in the learning market take place: Oracle’s acquisition of Peoplesoft, SumTotal’s acquisition of Pathlore, Saba’s acquisition of Thinq, and KnowledgePlanet’s acquisition of KnowledgeImpact.
Why these Mergers are Occurring
In general the enterprise learning and LMS markets are maturing. The LMS market has grown big enough ... Read more»