Insights on Work, Talent, Learning, Leadership, and HR Technology
Let’s talk about frontline workers, the most in-demand workforce in the world. These are the nurses, drivers, hotel workers, restaurant staff, airline employees, cleaners, technicians, and manufacturing workers we rely on every day. Our research shows that almost 80% of all workers (by number) take on these jobs, and their total wages are $6.5 Trillion ... Read more»
All year I’ve been studying the employment data and talking with press about the smallish impact of AI on the job market. Most of the slowdown in US jobs, from my data and conversations, has been driven by cost-cutting and general economic uncertainty, not explicit AI job replacement.
Well going into 2026 the situation is ... Read more»
The global market for professional development (training, certification, and upskilling) is over $400 billion, and almost a third of this is focused on topics and technologies that aren’t company specific. During the last three decades, much of this demand has been fulfilled by training providers: online course libraries, video libraries, simulations, expert assessments, and many ... Read more»
Today I want to celebrate the International Day of Persons with Disabilities, an important day that recognizes the needs of millions of people. My perspective, as a professional entering my later years, is that many of us are likely to have disabilities over time, so the more we understand the diversity of disabilities the ... Read more»
I just finished diving into the announcements at Microsoft’s Ignite conference and comparing them to the AI blitz from Google, OpenAI, and Anthropic. I have to say, at this point I think Microsoft is very likely to win a leadership position in the corporate market for AI, with a few big caveats.
Before I explain ... Read more»
Now that AI is part of our daily life, we see its impact on management. In this article I’d like to explain this important topic, and introduce you to our new research, “The Rise of the Supermanager.”
A Brief History of Management
If you read Peter Drucker and look at decades of research, ... Read more»
As AI transforms our jobs, careers, and lives what happens to our sense of self? If an AI agent can do my job, what happens to me?
In this podcast I discuss the topic of purpose, identity, and mission and how we, as human agents, can keep ourselves happy and purposeful as more and more ... Read more»
We are entering the year of Enterprise AI, and one of the imperatives we’re introducing is the need to think about your AI Architecture.
While much of our AI journey has been focused on individual productivity tools, now we have a much bigger opportunity: using AI to rethink how our HR, talent, leadership, and human ... Read more»
Welcome to our new research on the Frontline Workforce.
In this introductory podcast I explain the importance and complexities of these jobs, and why the people in these roles take on enormous responsibilities in our companies and our economy. More than 70% of US workers are employed in frontline roles, generating more than $6 ... Read more»
AI adoption is accelerating and it feels harder and harder to keep up. I know many senior leaders feel confused by the rapid pace and college grads are worried about their careers.
What skills do we need to stay relevant in this new “All-AI” world?
Well there’s an answer to all this change, and it ... Read more»
Welcome to 2026, a year I coin “The Year of Enterprise AI.” As you’ll read about (and hear about) in our 2026 Imperatives launch, the coming year is all about AI moving from “assistants” to “agents” to “solutions.” And there are three big considerations to ponder.
First, the cost of AI is skyrocketing, ... Read more»
In this podcast I reflect on five big things we didn’t talk about much this year, and each falling into the “Human Capital” agenda. We spent much of our year worrying about AI, agents, productivity, and jobs, largely putting the “Human Capital” agenda on the back burner.
While AI is certainly the defining technology of ... Read more»
This week Coursera announced the acquisition of Udemy, demonstrating the accelerating collapse of the 25-year old traditional online learning industry. As I explain in this podcast, this industry is not going away but it’s being quickly and radically transformed by AI.
The upside here is a new, highly personalized world of professional development ahead. While ... Read more»
Talent Acquisition is perhaps the most important but also complex part of business. In this podcast I explain the intricate details of this $750 billion market, which is now being transformed by AI.
As you’ll hear, recruitment is far more nuanced than you may think, so “experts” in HR can do some pretty amazing ... Read more»
Tristram Gray, Chief People and Corporate Affairs Officer at Kmart Group in Australia, explains how the retail giant is revolutionizing high-volume hiring with AI. Managing 55,000 employees across 450 stores, Kmart recruits 12,000 people annually while processing hundreds of thousands of applications.
Tristram shares how the company uses Sapia.ai to create a mobile-first, simulation-based ... Read more»
Today I discuss the leadership theme of Arrogance vs. Humility. It’s a big topic and covers many parts of a company’s cycle of growth and variations in styles of leadership. Without judgement, I wanted to discuss the topic in this era of massive AI investment, huge bets on the future, and many ongoing layoffs. There ... Read more»
In this podcast I describe our newest CHRO Insights research, based on 25,000 CHRO profiles and detailed analysis of their job history by Findem. What you see is that CHRO tenure has dropped by 20% in the last five years, the role is still primarily held by women, and the pay levels of ... Read more»
This podcast is one I’ve been working on for months. Jane Hoskisson, Director of Talent, Learning, and Diversity for IATA (the world’s advocacy, support, and training provider for 300+ airlines). Jane is joined by Alina Aronberga, HR Aviation Leader (former SVP of HR for Air Baltic), who partnered with IATA and others in ... Read more»
Everyone: one of the big existential changes in management and leadership is a whole new model for talent.
Today, for the first time in human history, we’ve agreed to pay one person a $Trillion dollars for his skills (Elon Musk). And this trend is growing.
Google paid $2.7 Billion to hire Noam Shazeer, the co-founder ... Read more»
This week I discuss AI economics and explain the details behind the AI “Bubble” we read about.
Where is all this money for data centers coming from and where is it going? What are the business and economic risks of all this hyper-investment? Which vendors are likely to survive? And what’s going to happen to ... Read more»
In this podcast I discuss the evolution of AI in the enterprise and how we shift from a focus on individual productivity to a focus on multi-functional Superagents. In HR, where I focus, the idea of Superagents lets us rethink our HR practices from the ground up and vastly simplify the way our company works. ... Read more»
