Over the last ten years we have studied many elements of Human Resources and corporate training with a goal of identifying which practices, processes, structures, and systems drive the greatest business impact.
This week Barack Obama appointed a Chief Performance Officer for the Federal Government, focused on assessing the performance of government programs and finding opportunities to reduce waste and eliminate low-performing investments. So who is the Chief Performance Officer in a business?
We have been studying this issue and I wrote about this topic several years ... Read more»
On February 26, 2008 Starbucks embarked on an interesting experiment in enterprise learning: the company shut down all its US stores for several hours to train 135,000 employees in a single shot. The goal of this program was to “reenergize our focus on the things that have made us the leading roaster and retailer of ... Read more»