Tagged: starbucks

How to Build a High-Impact Learning Culture

How to Build a High-Impact Learning Culture

Over the last ten years we have studied many elements of Human Resources and corporate training with a goal of identifying which practices, processes, structures, and systems drive the greatest business impact.

This week we are launching one of the most significant research reports we have published to date:   High Impact Learning Culture®:  40 Practices ... Read more»

Who is your Chief Performance Officer?

Who is your Chief Performance Officer?

This week Barack Obama appointed a Chief Performance Officer for the Federal Government, focused on assessing the performance of government programs and finding opportunities to reduce waste and eliminate low-performing investments.   So who is the Chief Performance Officer in a business?
Performance

We have been studying this issue and I wrote about this topic several years ... Read more»

Starbucks Nationwide Training Day:  Did it work?

Starbucks Nationwide Training Day: Did it work?

On February 26, 2008 Starbucks embarked on an interesting experiment in enterprise learning:  the company shut down all its US stores for several hours to train 135,000 employees in a single shot.   The goal of this program was to “reenergize our focus on the things that have made us the leading roaster and retailer of ... Read more»