Insights on Corporate Talent, Learning, and HR Technology
Today I review the various jailbreaks by both OpenAI and Anthropic and the challenges which Frontier Labs are having with AI “alignment.” So in keeping with HR 2030, I share some general advice and stay tuned for our detailed technical paper on this in the coming weeks.
And as we debate the reliability, training, ... Read more»
I’ve been talking with hundreds of companies about AI and employee issues, and in many ways the entire world of HR, management, and leadership has changed.
Employers are worried about job redesign, AI solutions, skills, and strategic of high-volume hiring. They’re slowing the hiring process, trying to be more strategic about growth, with a frenzied ... Read more»
ServiceNow just unleashed a barrage of announcements that set the stage for its goal: doubling revenue to $30 billion in the next four years. In a nutshell, they want to own the management tools, security, and front door to every AI agent in your company. And they’re going to ask you to pay for ... Read more»
As OpenAI and Anthropic talk about going public, everyone is fascinated. These two companies with battling CEOs make up the drama of today’s AI industry. And as more information comes out from their public offering, everyone is wondering how they will compete with each other. (Listen to my latest podcast on culture in AI companies... Read more»
I am getting tired of reading stories about AI eliminating jobs. While AI does eliminate tasks and many routine activities, the real story is quite the opposite: AI makes jobs more interesting, more valuable, and ultimately more rewarding (financially and otherwise).
I don’t say this because I’m an HR and HR technology analyst, but because ... Read more»
HR Technology is on a collision course with AI companies, desktop productivity tools, and middleware providers. Where is all this going?
In this podcast I explain why this is a question of “back-end” vs. “front-end” and how the ERP software architectures of the past (present) are colliding with the AI tools and interfaces of the ... Read more»
Today I discuss the new economics of AI for us as business and HR leaders, and how this impacts vendors, HR buyers, IT, and investors. I also discuss how Agents, which are the new building blocks for our re-engineered companies, are now the nucleus of your world in HR going forward.
As I explain, this ... Read more»
Everywhere I go people talk about reskilling, upskilling, and accelerating the adoption of AI. This week I met with more than 200 CHRO’s in India and Singapore and the #1 topic was AI readiness: how can we accelerate AI fluency and capability in all areas of the company?
Well we’ve been studying corporate training for ... Read more»
Human Resources (HR) has always struggled with two identities. Is HR a strategic partner, a driver of organizational value and inspired human capital growth? Or is it an administrative function, acting as the “company police,” here to enforce rules, policies, legal, and labor regulations?
The first is a value creator and demands human skills; the ... Read more»
AI adoption is accelerating and it feels harder and harder to keep up. I know many senior leaders feel confused by the rapid pace and college grads are worried about their careers.
What skills do we need to stay relevant in this new “All-AI” world?
Well there’s an answer to all this change, and it ... Read more»
All year I’ve been studying the employment data and talking with press about the smallish impact of AI on the job market. Most of the slowdown in US jobs, from my data and conversations, has been driven by cost-cutting and general economic uncertainty, not explicit AI job replacement.
Well going into 2026 the situation is ... Read more»
The global market for professional development (training, certification, and upskilling) is over $400 billion, and almost a third of this is focused on topics and technologies that aren’t company specific. During the last three decades, much of this demand has been fulfilled by training providers: online course libraries, video libraries, simulations, expert assessments, and many ... Read more»
Talent Acquisition is perhaps the most important but also complex part of business. In this podcast I explain the intricate details of this $750 billion market, which is now being transformed by AI.
As you’ll hear, recruitment is far more nuanced than you may think, so “experts” in HR can do some pretty amazing ... Read more»
Tristram Gray, Chief People and Corporate Affairs Officer at Kmart Group in Australia, explains how the retail giant is revolutionizing high-volume hiring with AI. Managing 55,000 employees across 450 stores, Kmart recruits 12,000 people annually while processing hundreds of thousands of applications.
Tristram shares how the company uses Sapia.ai to create a mobile-first, simulation-based ... Read more»
I just completed nearly 60,000 miles of travel across Europe, Asia, and the Middle East meeting with hundred of companies to discuss their AI strategies. While every company’s maturity is different, one thing is clear: AI as a business tool has arrived: it’s real and the use-cases are growing.
A new survey by Wharton shows ... Read more»
