Josh Bersin Articles

ai pricing

AI Prices Are Going Up, Up, Up – And What This Means For Enterprise AI

Let me pose a controversial (but logical) premise: the price we pay for AI tools is going to start to skyrocket. And this price increase is going to have some very disruptive effects.

 

First, why will AI prices likely rise?

It’s pretty simple: this is extremely expensive technology to deliver. Already,spending on data centers, ... Read more»

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Laurent Aufils, Chief People Officer at Orange Business: AI Transformation Is a People Project

What if the biggest mistake companies make with AI transformation is treating it as a technology problem? Laurent Aufils, Chief People Officer at Orange Business, knows that it’s all about people.

In this episode, Kathi Enderes sits down with Laurent to explore how one of the world’s leading digital services companies transformed its entire ... Read more»

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New Research On Frontline and Cornerstone Goes Big Into AI

This week I’m in New York “Live!” and there are some exciting things happening: we launched our newest research on “The Five Types of Frontline Worker” which will help you dramatically improve that part of your business, and Cornerstone, the largest L&D tech provider, went BIG into AI.

Listen up for more details, and read ... Read more»

SAP’s Autonomous Enterprise – It Now Calls Itself An AI Company

Last week SAP launched one of the most sweeping announcements in years – a complete enterprise AI architecture that Christian Klein, the CEO, claims makes SAP an AI company at its core. It’s called The Autonomous Enterprise.

“The Autonomous Enterprise includes a unified AI platform for building, contextualizing and governing agents, an autonomous suite

... Read more»
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How Do Some Employers Hire Frontline Workers 5X Faster With Higher Quality?

Frontline workforce hiring is important: these are the workers who deliver services, care for patients, and deliver the food or products that we rely on every day. Yet as we look at benchmarks for hiring and retention we see massive variations across companies. In fact the highest-performing companies hire 5-times quicker than others, and also ... Read more»

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Build vs. Buy. It’s So Easy To Build HR Software Now! Or Is It?

I just attended the Eightfold user conference where they introduced TalentForge, a toolset to build agents, and the CEO Ashutosh Garg told us their HR team could build their own HRMS.

Gloat is offering much of the same toolset, with integrations into Microsoft Teams, Copilot, Gemini and Claude – and you can import all your ... Read more»

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The Economics of Enterprise AI: For Buyers and Vendors

We’re now at a stage where enterprise-class AI solutions are real, and suppliers are jockeying for position. Microsoft has consolidated its Copilot efforts into a more integrated offering, and also raised prices. Workday and ServiceNow have defined new consumption-based pricing models which shift from “buying seats” to “buying capacity.”

The Frontier model vendors like Anthropic ... Read more»