Category: Human Resources

Building A Skills-Based Organization: The Exciting But Sober Reality

Fueled by new AI tools and skills technology, nearly every company wants to become a “skills-based organization.” Now that we’ve had a few years to study this trend, I’d like to share some of the realities and calm some of the hype.

The Premise

Let’s start with the premise: the idea promoted by whitepapers is ... Read more»

Adapting To AI: The New World Of Organizational Ingenuity

As we all begin to understand the role of AI in our companies, a new era has emerged. The era of what I call the “Super-worker” – where each individual in the company has “superhuman” powers they’ve never experienced before.

Yes, thanks to AI we all have access to information, insights, education, and perspectives we ... Read more»

People Analytics Grows Up. And Visier Introduces AI-Powered Vee.

As I discuss in this week’s podcast, People Analytics has grown up. Historically this domain was defined by engagement surveys, retention and turnover studies, and industrial and organizational psychologists. Today, thanks to a new breed of vendors (and AI), a new era has emerged. And I like to think of it as “Systemic People ... Read more»

Lightcast: The Switzerland Of The Global SkillsTech Market

Everywhere I go companies are focused on building a skills-based organization. Originally fueled by the need to hire and build digital skills, today companies are looking for skills in AI, new energy technologies, batteries, genomic sciences, and a vast array of new platforms, products, and industry processes.

Why is this happening? There are two enormous ... Read more»

Redesigning HR: An Operating System, Not An Operating Model.

It’s time for a new operating model for Human Resources, one we name “Systemic HR.” Bear with me as I explain this important change.

Business Challenge #1: Slower Growth, Labor Shortage

2023 represents a pivotal year. As we exit the pandemic and 15 years of low interest rates, companies are looking for new pathways to ... Read more»

Were All These Layoffs Inevitable? Perhaps, But Here’s How It Happened.

As most of you know, the technology industry has laid off more than 200,000 people in the last six weeks and each week we see more (this week it was Intel, Paypal, Splunk, and Pinterest). So let me ask an important question: were all these layoffs inevitable?

Well in order to answer this question we ... Read more»

Predictions for 2023: Redefining Work, The Workforce, And HR

Every year for 25 years I’ve tried to write Predictions for the year ahead. And this year, like none before, I think it’s time for something big. As you will read about in this newest report, we are entering a year which may redefine almost everything. Not to be dramatic, but when was ... Read more»

The Josh Bersin Academy: Even Bigger And Better In 2023

This year, as we deal with hybrid work, a changing economy, and one of the most challenging labor markets in decades, I want to focus on HR Capabilities. Why? Not just because it’s something we like, but because it’s something that matters.

Believe it or not, we have correlated the individual capabilities of more than ... Read more»

A New Generation Of Mastery-Based Learning Platforms Has Arrived (*Updated)

The $330 billion corporate training market is enormous, fragmented, and complex. For years it was dominated by Learning Management Systems (LMS) and content providers, each pioneered in the early 2000s. These systems served well, but the needs of employees and organizations moved ahead.

Today companies want not only a place to find and administer learning, ... Read more»

Doing More With Less: Kill Meetings, Consider The Four-Day Work Week

The time has come: new research shows that workers want “less work,” and only feel ambitious when their work-life balance is in tact. In other words, the days of “striving to get ahead” are being replaced with a new pragmatic workforce attitude: “I will work hard as long as I’m paid for it.”

Research ... Read more»

Banking Under Siege: The Secrets To Digital Success In Financial Services

The banking industry is hot again: interest rates are rising, people are spending money, and consumers want a more integrated, digital-first relationship with their provider. For consumer and commercial banks, however, the last decade has been traumatic. Everyone from Apple to Walmart to Google to Mastercard wants to take their business away. And new Buy ... Read more»

Microsoft Announces Major Expansion Of Viva, and CEOs Need To Lighten Up.

If there’s one thing you can say about Microsoft, this is a company that can execute. Since the introduction of Microsoft Viva in early 2021, the company has more than doubled down on its Employee Experience Platform strategy, with a flurry of new announcements this week.

Let me start by saying that Microsoft, at its ... Read more»

The Healthcare Industry Has A Talent Crisis: We Found The Cure.

We just completed a massive study of the talent and HR challenges in healthcare, and the findings are astounding. And there is a lot to learn from this industry.

To start, you should understand that healthcare is now the largest industry in the United States. Almost 14% of the American workforce serves in this ... Read more»

A New Strategy For Corporate Learning: Growth In The Flow Of Work

The corporate training industry is over $320 billion in size and growing in importance every day. Companies are struggling with employee retention, transformation, and challenges with hybrid work while technologies and industries change faster than ever. How can CEOs and CHROs keep up? The answer is very clear: build an enterprise capability in learning, capability ... Read more»