Category: Business Trends

The Big Reset: What’s Coming Next

Over the last several months we have all been going through a lot of change. Our lives, families, and organizations have been disrupted. The economy has seen the biggest drop since the 1920s. And our companies have had to totally re-engineer how we lead, manage, and support our people.

And one of the biggest questions ... Read more»

What’s Happening With Unemployment? Unfortunately, It’s Pretty Hard To Tell.

We all know the unemployment rate is very high. Overall nearly 40 million Americans have filed for unemployment this year (roughly 1/4 of the workforce), and while some have gone back to work, most stores and offices are still not fully open. But it’s important to know the “rate,” because policymakers and business leaders ... Read more»

Injustice and Demonstrations: Will The Pandemic Help Or Hurt?

As violent and asymmetric as the pandemic has been, we’ve had a lot of conversations about the positives. People are spending more time with their families, business leaders are more empathetic, and companies are trying harder than ever to create a safe and financially healthy workplace.

Well this week we take a step backwards, and ... Read more»

Employee Experience Redefined: It’s Now About Safely Coming To Work

As part of our Big Reset Initiative, we have four working groups pulling together best-practices across 150+ companies on their Coronavirus response strategies, and we will be sharing their findings later in June. In the meantime, as I spend most of my waking hours talking with HR leaders, I want to throw out an ... Read more»

Thriving In The Pandemic: Lessons From The World Happiness Study

One of the biggest topics I talk with HR leaders about is the massive culture shift taking place in business. CEOs are becoming Chief Empathy Officers; companies are asking employees to take sick days and vacation; it’s now ok to work at home and spend time with your children; and wellbeing and health have ... Read more»

remote work, work at home

Remote Work Is Sinking In: And The Impact Is Bigger Than We Realized

We’ve been studying the impact of Remote Work from the crisis and the well is deepening. Not only are companies getting comfortable with the practice, but a whole new set of issues has emerged.

Let me give you a peek (this is data from our www.covidhrpulse.com, our bi-weekly study of HR professionals’ response to ... Read more»

Using Positive Psychology Against The Coronavirus. It Really Does Work.

When you go to business school you learn a lot about uncertainty. When things are unclear, you get more data, build a model, and try to weigh your options. And if you apply the science of Operations Research, you can model almost everything: customer demand, seasonal variations, competitive threats, and trends in consumer behavior.

In ... Read more»

employee engagement covid-19

COVID-19 May Be The Best Thing That Ever Happened To Employee Engagement

The Coronavirus is accelerating one of the biggest business transformations in decades. Yes, it’s a health crisis but for most companies, it’s also an incredible opportunity to transform.

Consider a bizarre thought. In the middle of a pandemic, our research now shows that companies are treating their employees better than ever. And employee engagement, a ... Read more»

People+Work Accenture

People+Work Connect: A Bold Idea, Powered by Accenture.

I am constantly inspired by the ingenuity of the business community. As more than 20 million Americans find themselves out of work, employers are going through a similar level of angst. One company needs to lay off or furlough thousands of restaurant, retail, or airline workers, while another needs to hire thousands of people ... Read more»

Resilience

Can We Make Our Organizations Resilient? And Make Society Resilient As A Result?

One of the biggest surprises of the pandemic is how “brittle” our society has become. A single tiny virus has managed to upset our lives, our economies, and our society. Not only are we worried about our personal health, but our financial system is threatened and we are arguing about state vs. federal, voting practices, ... Read more»