Introducing The AI Trailblazers! HR Technology Outlook 2025.
Are you having a hard time figuring out which AI products are real and how they all fit together?
In our ongoing efforts to help you understand the HR Tech market, we’ve produced a report we call the AI in HR trailblazers.
This report lists selected the top 30 vendors which have developed working, high-value AI solutions that exemplify what’s going on in the market.
HR Technology in 2025: AI Redefines the Landscape
In addition to this important list, we are also publishing our 2025 HR Tech Outlook. This report describes where the HR Tech markets are going and includes a AI considerations Guide to help you think through your corporate AI strategy.
Overall topics to consider:
- How will you evaluate various Agent technologies emerging in each platform?
- How do your different platforms deal with skills, external data, and job models in your industry?
- How flexible are the platforms to customize AI assistants for user types, teams, and security rules?
- How do the selected AI platforms fit into your company’s IT infrastructure and standards?
For AI features in various products:
- What is your AI strategy throughout talent acquisition? Learning & development? Internal mobility?
- What should be your AI strategy to automate and improve employee services, call centers, and support?
- How do we equip HR business partners and COE experts with the right AI solutions? (Think Galileo™)
- How will we train, manage, and maintain security for the Agents we deploy?
And on the organizational side:
- How do we redesign jobs to remove routine work for automation?
- How do we train HR business partners to help with job redesign? (Think Galileo™)
- How do we train employees to learn to use AI and redefine their roles with AI?
And for managers and leaders:
- What do teach managers and leaders about AI to empower them to help their teams adapt?
- What are the headcount changes coming and how do we redeploy and reskill the people most impacted?
- What is our new “talent operating model” as more and more white collar job tasks are automated?
The Big Reset for 2025: Redefining How We Work
As I discuss in Chapter 2 of Irresistible (“Work not Jobs”), thanks to Agentic AI we can think about work as tasks and activities, not “jobs.”
Think of a task like “creating the weekly budget report” or “analyzing the engagement survey” or “verifying overtime.” Many of these uncreative tasks are perfect for agents. And this kind of “work redesign” is going to happen everywhere.
HR is filled with opportunities. As you’ll see in the AI Trailblazer solutions, activities like job screening, interviewing, scheduling and tasks like performance consulting, ranking and rating employees, sending surveys, creating learning content, and even reconciling budgets can be done by in-application agents. Hundreds of tasks in HR can now be automated, helping us advise business teams to do the same.
We have an exciting year of work transformation in the year ahead. I encourage you to read our 2025 outlook and get to know the Trailblazers so you can stay ahead of the curve.
Additional Information
Galileo™ Selected As Workday Innovation Partner
AI Agents, The New Workforce We’re Not Quite Ready For (Agentic AI)
