Tagged: employee experience

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Employees Are Fed Up, And They’re Not Going To Take It Any More

We have entered a new phase in the economy: one where employees are simply fed-up. Union movements at Starbucks, Amazon, and Apple are just the tip of the iceberg: almost 81% of employees are “burned out.” In this podcast I describe what’s going on, and why you have to totally “rethink” the idea of Employee ... Read more»

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HR Technology Disrupted: Employee Experience Has Become The New Core

In this podcast, I explain how HCM systems have changed, and how the center of gravity for HR Tech has shifted. The new center is the Employee Experience and Talent Intelligence platforms, with the core HCM platform in the background.

Additional Information

HR Technology Disruption: EX Is The New Core

The Definitive Guide To Employee ... Read more»

Unleashing Human Potential: The Real Secret Of Business Success

As we prepare for our Irresistible Conference (where I will be launching my book), I’ve been thinking back about all we’ve been through over the last five years. It’s a lot.

We’ve suffered through the pandemic, political instability, a global climate crisis, and now a war. Employees are burned out, stress levels are at all-time ... Read more»

Microsoft Gets Aggressive With Viva Pricing

Last week something pretty significant was announced at Microsoft Ignite. The company announced pricing for Microsoft Viva, and it appears to be very aggressive.

You can license all the Microsoft Viva modules (Connections, Learning, Insights, and Topics) for only $12 per user per month, currently discounted to $9 per user per month. And this means ... Read more»

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The Irresistible Organization: Understanding Employee Experience In Detail

In this podcast I interview Kathi Enderes, our VP of Research and the author of Employee Experience, The Definitive Guide. Kathi discusses the most important elements of employee experience, the role of pay, trust, wellbeing, and development, and ask the question “why are Walmart, Amazon, Target, and Disney investing billions of dollars in ... Read more»

The Healthy Organization

The Healthy Organization: Next Big Thing In Employee Wellbeing

This week we’re launching a year-long research effort we call The Healthy Organization, which brings together almost everything we’ve been talking about since the start of the pandemic. Let me explain what we’ve discovered, and in this “long read” column I’ll bring it all into perspective. (News release here.)

The Pandemic’s Impact ... Read more»

Perceptyx Goes Big: New Platform Delivers Conversations At Scale

The employee survey, crowdsourcing, and listening market is massive: every company wants to listen to its employees. Well, it’s no longer a market for survey tools, it has now become a space for integrated listening, survey, and analytics platforms. Enter Perceptyx, one of the most trusted vendors in the market.

If you don’t know ... Read more»

ServiceNow Does It Again: Rome Release Pushes The Envelope

I know I’ve written a lot about ServiceNow lately, but there’s even more to talk about. The Rome release, just announced, has the potential to further upset the HR Technology product stack, so I want to give it some press.

First, as I’ll talk about in my HR Tech keynote this month, the entire ... Read more»

Workday Vs. ServiceNow: The Big Shift

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation.

And thanks to the pandemic, every company is going through a digital transformation. ... Read more»

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The Architecture Of Employee Experience Solutions

The EX market is so dynamic it feels like every tool, vendor, and platform is moving in this direction. In this podcast I describe the three layers of EX and how you can think through what goes where. The three layers are A) the productivity tools layer, B) the workflow or journey tools layer, and ... Read more»

Why Service Workers Are Now More Important Than Software Engineers

Here we are, still facing the pandemic, and now we’re in a panic about service workers. Coffee shops, restaurants, and even gas stations can’t find staff, so they’re being “forced” to raise wages. In a recent NYT podcast a hotel owner bemoans how his employees keep asking for more money because “they don’t have the ... Read more»

Secrets To Employee Experience: The Definitive Guide Launches Today

This week we’re launching one of the most important research studies we’ve done: a comprehensive look at Employee Experience. We call it the Employee Experience: The Definitive Guide, and you can download the report here and the detailed infographic here.

About The Study

Our EX study was launched in January of this year. ... Read more»

Perceptyx Acquires Waggl: Employee Voice Takes Major Step Forward

This week Perceptyx, one of the veteran providers of employee survey and feedback,  announced the acquisition of Waggl, one of the more innovative and powerful tools for employee feedback. Since I’ve known Waggl since its founding, I wanted to give you some perspective.

First, let me tell you about Perceptyx. Perceptyx is a highly ... Read more»