Tagged: employee experience

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What Works: How to Build a Fantastic Employee Experience in Industrial Distribution E184

In our latest WhatWorks podcast, Samantha Garvie, HR Safety and Compliance Director at Rowley’s Wholesale, speaks with Kathi Enderes from The Josh Bersin Company.

Rowley’s Wholesale, a Michigan-based distributor of automotive and industrial products, has been in business for over 100 years and is currently in its third generation of ownership. With 125+ ... Read more»

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Rethinking Employee Experience: Lessons from The BBC and Schiphol Airport

This conversation explores the concept of employee experience and its evolution from employee engagement.
The case studies of the BBC and Schiphol Airport demonstrate innovative approaches to creating inspiring employee experiences. The discussion emphasizes the operational aspects of employee experience, including training, inclusion, belonging, pay, and benefits. It also introduces the concept of employee activation,
... Read more»
the new labor market

The Labor Market Has Totally Changed: Are You Really Ready?

The labor market has changed before our eyes. Employers and HR teams better watch out.

Over the last five decades baby boomers defined the workforce. Today things could not be more different, and this change impacts all of us.

I was born in the 1950s, growing up in a world where the middle class experienced ... Read more»

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Four-Day Work Week: Not A Benefit, A Performance Improvement Program.

We’ve just completed a major study of the 4-day week and the results are surprising: companies of all sizes are seeing real benefits and this podcast explains why. While we’ve all been comfortable with the 5-day week since the early 1920s, it’s now time to let go of that paradigm. Lots to discuss and think ... Read more»

Four-day work week

The Four-Day Work Week: An Idea Whose Time Has Come

We just completed a large study of the 4-day work week and the results are clear. Under the right conditions it really works. And the results are very positive: improvements in employee health and wellbeing, increases in productivity, and overall improvement in revenue, profit, and customer service.

Wait a minute. Are you actually saying that ... Read more»

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You Have More Than 80 Different HR Technology Systems? Wow. What To Do?

This week I want to talk about the problem of proliferating HR Tech platforms in companies. It’s not a simple problem, but it really is everywhere. The average large company has 80+ HR tools and many global companies have twice that. Why is this taking place and what can you do? And how will AI ... Read more»

The Role Of Generative AI In HR Is Now Becoming Clear

We now know that Generative AI will play a transformational role in Human Resources. And while many companies are embarking on pilots, hackathons, and “promptathons,” I want to share what we’ve learned. (For an in-depth report on AI in HR please read our Deep Dive on AI in HR research.)

HR Is An Integrated Operating ... Read more»

Perceptyx acquires humu

Perceptyx Acquires Humu: HR Tech Is Harder Than It Seems

I’ve been an analyst covering HR Technology for more than twenty years and there’s one big thing I’ve learned: it’s a tough market for entrepreneurs. While it looks like a massive and easy-to-understand space, the competition is brutal and HR professionals are very pragmatic buyers. So when companies with new ideas like Humu come along, ... Read more»

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Jobs, Jobs, Jobs, And More Jobs. What’s Up With The Economy?

This week we saw the US unemployment rate drop to 3.4%, a 53 year low. Yet many large companies are announcing layoffs. Is this “the big shift” from Tech to Retail, Hospitality, Healthcare, And Travel? Or is this just the new normal: too many jobs and not enough people? In this podcast I’ll explain what’s ... Read more»

Labor Shortage In The Middle Of A Business Slowdown? It All Makes Sense.

Why do we have a labor shortage as we enter an economic slowdown? It’s an interesting paradox.

For the first time I can remember we’re entering a global economic slowdown yet the unemployment rate has dropped to the lowest it’s been in 53 years (3.4%)  There is a shortage of people to take the jobs ... Read more»

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Employees Are Fed Up. What Is HR’s Mission For The Year Ahead?

We’re entering a tumultuous year and employees are fed up. Quiet quitting continues and unemployment remains low. What is your mission as an HR professional in the year ahead?

In this podcast I help you understand tech industry layoffs, the changing role of pay, new priorities for L&D, and why employees are “fed up” and ... Read more»

The Story Behind The Book: Irresistible, Launching Now

This week we officially launch Irresistible, a book that has been in development for more than seven years. It’s a leadership, management, and HR book filled with stories, tips, and best practices from years of my research, consulting, and meetings with business leaders around the world. (News release here.)

Let me tell ... Read more»

Microsoft Announces Major Expansion Of Viva, and CEOs Need To Lighten Up.

If there’s one thing you can say about Microsoft, this is a company that can execute. Since the introduction of Microsoft Viva in early 2021, the company has more than doubled down on its Employee Experience Platform strategy, with a flurry of new announcements this week.

Let me start by saying that Microsoft, at its ... Read more»

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Curing The Talent Crisis In Healthcare (Our New GWI Research)

In this podcast I interview Kathi Enderes, our SVP of Research and a seasoned healthcare executive, about our new GWI research on this vital industry. Learn how the healthcare providers are solving some of the most challenging talent issues in the economy.

Additional Resources

The Global Workforce Intelligence Project

Healthcare At A Crossroads: What ... Read more»