Josh Bersin Articles

Perceptyx acquires humu

Perceptyx Acquires Humu: HR Tech Is Harder Than It Seems

I’ve been an analyst covering HR Technology for more than twenty years and there’s one big thing I’ve learned: it’s a tough market for entrepreneurs. While it looks like a massive and easy-to-understand space, the competition is brutal and HR professionals are very pragmatic buyers. So when companies with new ideas like Humu come along, ... Read more»

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From London: All About Talent Acquisition, And How AI Forces A Rethink Of User Experience

This week I’m podcasting from London and discuss my conversations with 50+ companies this week about talent acquisition and other important topics. We’re also two weeks into our summer sprint on AI and I share some of the stories we’re already hearing from HR professionals about how confusing this has become.  But there’s a method ... Read more»

A New Operating Model For HR Is Arriving Soon: Join Us

Over the last year we have been developing a new operating model for HR, and the research has been astounding. Nearly every company we interview agrees that the traditional “service-delivery” model is no longer enough, and that HR teams (and functions) need to be far more integrated, focused on design and product management, more agile, ... Read more»

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AI in Human Resources: Early Stories From Companies Around The World

We just finished a long call with more than 100 companies about their AI in HR strategies. Guess what – everyone is experimenting. While there are hundreds of use cases, most companies are starting task forces, looking for areas to focus, and realizing that the technology is amazing but also immature and very new. This ... Read more»

US Supreme Court Affirmative Action Impacts DEI

Diversity Programs Become A Political Football: Why This Could Be Positive

The US Supreme Court decision to ban Affirmative Action in schools kicked off a shouting match among politicians, focused on applying the ruling to corporate diversity (DEI) programs. And whatever position you take politically, I think this activity will make DEI strategies an even higher priority.

First let’s be clear about the issue. While people ... Read more»

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Skills-Based Organization: What Works, And Twitter vs. Threads

In this podcast I discuss what we’ve learned about building the Skills-Based Organization, what’s happening with skills-tech, and I also give you some thoughts on the management issues behind the “Twitter vs. Threads” war going on in social media.  The podcast is based on the article below, and also discusses many best practices to consider ... Read more»

Building A Skills-Based Organization: The Exciting But Sober Reality

Fueled by new AI tools and skills technology, nearly every company wants to become a “skills-based organization.” Now that we’ve had a few years to study this trend, I’d like to share some of the realities and calm some of the hype.

The Premise

Let’s start with the premise: the idea promoted by whitepapers is ... Read more»

Leadership Development Powered By AI:  BetterUp Connect

It was bound to happen: Leadership Development powered by AI. Here’s the latest…

As we’ve discovered in our Irresistible Leadership research, mid-level managers are struggling. Not only have managers had to deal with remote work, the pandemic, and many job changes and layoffs, they are burned out themselves. New research by Microsoft found that 53% ... Read more»

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Supreme Court Kills Affirmative Action, Likely To Impact Diversity In Business

The Supreme Court decision to roll back Affirmative Action is very likely to set back our diversity and inclusion efforts in business. Many reports point out that dropping Affirmative Action has already hurt diversity in colleges, and that, in turn, is going to hurt diversity in our companies. Here I discuss what we’ve learned about ... Read more»

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What Did You Miss At Irresistible 2023? AI, Culture, Growth, and HR. Here’s The Recap.

Our Irresistible 2023 conference was not an event, it was an “experience.” In this podcast I summarize what went on, and give you the big highlights. Themes include Organizational Ingenuity, Productivity, AI (of course), Culture, and a big learning experience from our visit with the Netflix leadership team. Next year’s conference will be May 20-23, ... Read more»

Adapting To AI: The New World Of Organizational Ingenuity

As we all begin to understand the role of AI in our companies, a new era has emerged. The era of what I call the “Super-worker” – where each individual in the company has “superhuman” powers they’ve never experienced before.

Yes, thanks to AI we all have access to information, insights, education, and perspectives we ... Read more»

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Organizational Ingenuity: The Secret To Success In The World Of AI

Next week at our Irresistible 2023 Conference I will be unveiling a new speech on the topic of Organizational Ingenuity, part of the long history of business shifting from the industrial age to the post-industrial age. As you’ll hear briefly in this podcast, we’re all about to become SuperHuman workers thanks to AI, giving ... Read more»

People Analytics Grows Up. And Visier Introduces AI-Powered Vee.

As I discuss in this week’s podcast, People Analytics has grown up. Historically this domain was defined by engagement surveys, retention and turnover studies, and industrial and organizational psychologists. Today, thanks to a new breed of vendors (and AI), a new era has emerged. And I like to think of it as “Systemic People ... Read more»

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The Changing Role Of Data And People Analytics In HR

The single biggest expense item in most companies is people: salaries, benefits, real-estate, and HR. How do we manage this expense well? We need better, more integrated people data. Well in this podcast I introduce the idea of Systemic People Analytics, a new way of thinking about our HR technologies, and why despite AI, we ... Read more»