Category: Business Trends

Predictions for 2022: Everything Is About To Change

Well, it’s time to talk about predictions for 2022, and the number one theme is change.

And in a sense, everything is about to change.

If you think back about where we are, it has been 14 years since the 2008 financial crisis, and we’ve been through digital transformation, economic hyper-growth, a stock market ... Read more»

Nextdoor: The Antidote To The Metaverse

Imagine a social network where you actually know everyone you interact with?

Imagine a social network where you trust all the people you talk with?

Imagine a social network where kindness is more important than anger?

Imagine a social network that’s local and not remote?

Imagine a social network that talks about dogs, and ... Read more»

What Is The Metaverse? Facebook’s Strategy And How Microsoft, Disney, and Amazon Could Win.

What Is A Metaverse?

Simply put, a Metaverse is a digital space represented by digital representations of people, places, and things. In other words, it’s a “digital world” with real people represented by digital objects.

In many ways, Microsoft Teams or Zoom is already a form of a Metaverse. You are “there” in the room, ... Read more»

Let’s Stop Calling It Labor: We’re All In The Services Business Now.

The job market is more dynamic than ever, and I think we can stop using the word “labor” to talk about what’s going on. Let me explain.

Government organizations like the Department of Labor, Bureau of Labor Statistics, and even labor unions are named around the concept of people as workers. In the industrial age ... Read more»

Why Service Workers Are Now More Important Than Software Engineers

Here we are, still facing the pandemic, and now we’re in a panic about service workers. Coffee shops, restaurants, and even gas stations can’t find staff, so they’re being “forced” to raise wages. In a recent NYT podcast a hotel owner bemoans how his employees keep asking for more money because “they don’t have the ... Read more»

Secrets To Employee Experience: The Definitive Guide Launches Today

This week we’re launching one of the most important research studies we’ve done: a comprehensive look at Employee Experience. We call it the Employee Experience: The Definitive Guide, and you can download the report here and the detailed infographic here.

About The Study

Our EX study was launched in January of this year. ... Read more»

Burning Glass Acquires EMSI: The Leader In Skills And Jobs Data?

As every company struggles to better hire and reskill its employees, the number one challenge is data. What skills do we have? What skills do we need? And what skills are in the outside job market and how do we find them?

This problem, which is Galaxial in scope, is on the minds of lots ... Read more»

The Business Impact Of HR Capabilities: It’s Far Bigger Than You Thought

This summer is the two-year anniversary of the Josh Bersin Academy and I want to give you an update. Not only have we grown to more than 30,000 members and 400+ corporate clients, we discovered something important. The capabilities of HR are the biggest opportunity you have to make your company grow. Let me explain.... Read more»

The Joys Of Hybrid Work. Ten Things We Have Learned.

As I’m sure you’ve read, Remote Work is here to stay. Not only did we thrive during the Pandemic, but two-thirds of employees prefer it. Remote work saves time on commute, saves money on dressing up, and helps people deal with family issues at home.

Yes, there are issues: we have to avoid ... Read more»

Voice Of The Employee: The Most Important Topic In Business

Running a business can be a complex affair: you have to build products and services that customers want, you have to innovate to compete and stay relevant, and you have to manage sales, marketing, operations, and distribution. This is why there are so many business books and magazines: more than 2 million books per year ... Read more»

Not Enough Workers: Rethink Recruiting In The New Economy

The global recovery from the Pandemic is creating some pretty big changes: people working remotely, new safety and wellbeing programs, and more digital tools than ever. But the biggest of all is now clear: we’re not going to have enough workers to go around.

I discussed this in an article last month, and this ... Read more»