Tagged: trust

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Forgiveness, Growth, And Reinvention In The Age Of AI E190

I just finished a long meeting with 15 senior HR leaders in Silicon Valley, so in the context of AI, I discuss the themes of forgiveness, growth, and leadership these organizations are facing.

And these issues are acute right now. 2025 is shaping up to be a “Year of Redesign” throughout business, and as we ... Read more»

value of values

The Value of Values When Organizations Lose Trust

As we enter a heated political period, I’m left with a simple and important idea. When an organization sacrifices its values, it tends to suffer over time.

How, for example, did Boeing sacrifice its values of engineering to void its safety culture? I’m sure it was a lot of small “profit-centered” decisions that ultimately resulted ... Read more»

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Why Businesses Must Focus On Inclusion And Diversity, Especially Now

In this podcast I draw the line from cancel culture to Israel to DEI to business performance. And the argument I make is that despite the challenges we face in the political and culture wars, we, in business, have to do away with these behaviors and focus on building a meritocracy, a culture of open, ... Read more»

Why Is The World Afraid Of AI? The Fears Are Unfounded, And Here’s Why.

This week we saw another flurry of panic about AI. Elon Musk and a number of senior researchers wrote a letter asking the world to “slow down” for six months before advancing GPT4 (published by The Future of Life Institute). Goldman Sachs published a note that claims 300 million jobs will be affected by ... Read more»

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Recruiting And Retention In Crisis. How Do We Build Trust, The Most Benefit Of All?

How do we attract, recruit, and retain people in this difficult labor market? Raise wages? Improve career options? Spend money on training? The answer is yes – all these things. But there’s something more.

In this podcast I talk about the new Edelman Trust Index and what it tells us about trust, and how you ... Read more»

Nextdoor: The Antidote To The Metaverse

Imagine a social network where you actually know everyone you interact with?

Imagine a social network where you trust all the people you talk with?

Imagine a social network where kindness is more important than anger?

Imagine a social network that’s local and not remote?

Imagine a social network that talks about dogs, and ... Read more»

Thriving In The Pandemic: Lessons From The World Happiness Study

One of the biggest topics I talk with HR leaders about is the massive culture shift taking place in business. CEOs are becoming Chief Empathy Officers; companies are asking employees to take sick days and vacation; it’s now ok to work at home and spend time with your children; and wellbeing and health have ... Read more»

leadership

Coronavirus Response: People First, Economics Second

As we’ve all been in shock at the last week of events (nearly every event, meeting, and conference is now canceled), I’m trying to make some sense of this.

The big message I think we’re learning is that whatever happens, the right response is People First, Business Second.

I’m not an alarmist, but we ... Read more»

People Analytics and AI in the Workplace: Four Dimensions of Trust

AI and People Analytics have taken off. As I’ve written about in the past, the workplace has become a highly instrumented place. Companies use surveys and feedback tools to get our opinions, new tools monitor emails and our network of communications (ONA), we capture data on travel, location, and mobility, and organizations now have ... Read more»