Today was some big news. ServiceNow, the leader in enterprise workflow and employee experience platforms, announced the acquisition of Hitch, a small player in the massive market for skills technology and talent marketplace solutions. This puts ServiceNow in direct competition with Workday, Oracle, SAP, and a flurry of others, and opens up the big ... Read more»
For decades companies have embraced HR technology by starting at the “core.” This “core” was always considered the payroll system, HRMS (employee system of record), and foundational infrastructure, often called HCM.
Companies select these Core Systems first, spend millions to tens of millions of dollars to implement them, and then they “lay other tools on ... Read more»
I know I’ve written a lot about ServiceNow lately, but there’s even more to talk about. The Rome release, just announced, has the potential to further upset the HR Technology product stack, so I want to give it some press.
First, as I’ll talk about in my HR Tech keynote this month, the entire ... Read more»
Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation.
And thanks to the pandemic, every company is going through a digital transformation. ... Read more»
The EX market is so dynamic it feels like every tool, vendor, and platform is moving in this direction. In this podcast I describe the three layers of EX and how you can think through what goes where. The three layers are A) the productivity tools layer, B) the workflow or journey tools layer, and ... Read more»
Over the last few weeks, everyone has been excited about Microsoft Viva. Microsoft’s intense focus on the need to simplify and improve employee’s work lives has been wildly exciting and both buyers and vendors have been lining up.
One of the hottest tech companies in the world is ServiceNow. The company’s Q2 earnings were a barnbuster (30% YTY growth, 40 deals over $1M, and now running at a $4B annual subscription runrate – at a 97% renewal rate). The stock is now trading at 23 times sales (more than twice the multiple ... Read more»
One of the most urgent things employees need right now is information. What are my policies for work at home? What is our sick-leave policy? When do I have to come back to work and where? How am I going to get paid this year?
Among all the issues we face in the COVID Pandemic, ... Read more»
This week I’m in Paris at the Unleash HR Tech conference and I was having dinner with a large room of HR executives, hosted by ServiceNow and Deloitte. The person next to me handed me his phone and I saw the news: Bill McDermott, the former CEO of SAP, just took over as CEO of ... Read more»
I just finished a week of meetings discussing HR Technology and the Employee Experience and I want to give you some thoughts. This topic is enormously important, and it’s actually harder than it looks.
Why This Topic Has Become So Big
First, the phrase “Employee Experience” has become a giant vortex for everything in HR. ... Read more»
One of the biggest trends in employment is finding ways to make work easier. In this hot job market employees are quitting their jobs in record numbers, and studies show that the voluntary turnover rate is now over 15%. (This means almost one in six people are leaving their jobs voluntarily to look for another ... Read more»