Insights on Corporate Talent, Learning, and HR Technology
Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation.
And thanks to the pandemic, every company is going through a digital transformation. ... Read more»
The EX market is so dynamic it feels like every tool, vendor, and platform is moving in this direction. In this podcast I describe the three layers of EX and how you can think through what goes where. The three layers are A) the productivity tools layer, B) the workflow or journey tools layer, and ... Read more»
Here we are, still facing the pandemic, and now we’re in a panic about service workers. Coffee shops, restaurants, and even gas stations can’t find staff, so they’re being “forced” to raise wages. In a recent NYT podcast a hotel owner bemoans how his employees keep asking for more money because “they don’t have the ... Read more»
This week we’re launching one of the most important research studies we’ve done: a comprehensive look at Employee Experience. We call it the Employee Experience: The Definitive Guide, and you can download the report here and the detailed infographic here.
About The Study
Our EX study was launched in January of this year. ... Read more»
This week Perceptyx, one of the veteran providers of employee survey and feedback, announced the acquisition of Waggl, one of the more innovative and powerful tools for employee feedback. Since I’ve known Waggl since its founding, I wanted to give you some perspective.
First, let me tell you about Perceptyx. Perceptyx is a highly ... Read more»
In this podcast, I detail our comprehensive research on EX and what’s really driving employee needs today. You’ll learn about the history of EX and learn about the role of culture, leadership, technology and HR in this massive business area.
Additional Resources:
Employee Experience: The Definitive Guide (The research study)
It’s getting harder and harder to hire people, and one of the reasons is people’s interest in just “taking a break” from the job they’re in.
What’s going on?
In this podcast, I discuss what’s going on in the job market and what you, as an employer, should do about it. I also discuss:
A) ... Read more»
This summer is the two-year anniversary of the Josh Bersin Academy and I want to give you an update. Not only have we grown to more than 30,000 members and 400+ corporate clients, we discovered something important. The capabilities of HR are the biggest opportunity you have to make your company grow. Let me explain.... Read more»
Hybrid Work is one of the hottest topics in business today. Is this really a good idea? Yes!
In this podcast, I discuss why Hybrid Work is a very good thing, and discuss the five issues to consider as you build a hybrid work strategy.
Resources:
The Joys of Hybrid Work: Ten Considerations
The ... Read more»
As I’m sure you’ve read, Remote Work is here to stay. Not only did we thrive during the Pandemic, but two-thirds of employees prefer it. Remote work saves time on commute, saves money on dressing up, and helps people deal with family issues at home.
Yes, there are issues: we have to avoid ... Read more»
Running a business can be a complex affair: you have to build products and services that customers want, you have to innovate to compete and stay relevant, and you have to manage sales, marketing, operations, and distribution. This is why there are so many business books and magazines: more than 2 million books per year ... Read more»
Oracle is a serious enterprise software company. I competed with Oracle in the 1980s and it was brutal. The company generated $39 Billion in revenue last year and made $15 Billion in operating profit, a metric most CFOs would die for. And over my 40+ years in tech, I’ve seen Oracle adapt to every technology ... Read more»
Over the last few weeks, everyone has been excited about Microsoft Viva. Microsoft’s intense focus on the need to simplify and improve employee’s work lives has been wildly exciting and both buyers and vendors have been lining up.
But Microsoft isn’t the only vendor interested in this and Microsoft can’t do everything. So ServiceNow, ... Read more»
Burnout is one of the biggest topics in the new world of work. In fact, it’s almost a fad to talk about it. People are tired, we have “zoom fatigue,” and last year the World Health Organization actually classified burnout as a disease.
What is burnout? According to the WHO it includes ... Read more»
Microsoft Viva could play a massive role in the HR Technology landscape. Given all the other deals taking place in this market, how disruptive can Viva become, and could it reshape the entire Employee Experience market? The answer may be yes, and here is my thinking.
For more information on this, please read my article ... Read more»
