Category: Human Resources

Ten New Truths About The HR Technology Market

Next week is the big HR Technology Conference and as I prepare my keynote I’ve had to review my last year of research with hundreds of vendors around the world. And rather than “write the book” at this moment, I want to give you “Ten New Truths” to consider with more to discuss next week.  ... Read more»

New Research Shows That 40% Of Tech Worker Meetings May Be Waste Of Time

There seem to be endless studies about the impact of Hybrid Work. Microsoft’s most recent study, supported by academic studies, shows a significant decline in cross-functional communications when people work from home. And we have all read the studies about Zoom fatigue, the need to get fresh air, and the importance of ... Read more»

ServiceNow Does It Again: Rome Release Pushes The Envelope

I know I’ve written a lot about ServiceNow lately, but there’s even more to talk about. The Rome release, just announced, has the potential to further upset the HR Technology product stack, so I want to give it some press.

First, as I’ll talk about in my HR Tech keynote this month, the entire ... Read more»

Fixing Your Job Architecture: A New Business Imperative

One of the most devilish problems in business is building and maintaining your job architecture. While it may sound geeky, it’s very important and it is much harder than you think.

Consider the enormous transformations taking place in the economy. Every job is being automated, enhanced, and changed by technology. Companies are moving into new ... Read more»

Let’s Stop Calling It Labor: We’re All In The Services Business Now.

The job market is more dynamic than ever, and I think we can stop using the word “labor” to talk about what’s going on. Let me explain.

Government organizations like the Department of Labor, Bureau of Labor Statistics, and even labor unions are named around the concept of people as workers. In the industrial age ... Read more»

Workday Vs. ServiceNow: The Big Shift

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation.

And thanks to the pandemic, every company is going through a digital transformation. ... Read more»

Eight Learnings About Jobs, Skills, And Org Design. And The Apple Genius Bar.

After many years studying the topics of corporate training, recruiting, mobility, and succession, we’re finally seeing the future of jobs and skills. And in this podcast, I try to summarize what’s going on.

Let me briefly discuss the issues here, and you’ll see much more to come in the Josh Bersin Academy and our research.... Read more»

Secrets To Employee Experience: The Definitive Guide Launches Today

This week we’re launching one of the most important research studies we’ve done: a comprehensive look at Employee Experience. We call it the Employee Experience: The Definitive Guide, and you can download the report here and the detailed infographic here.

About The Study

Our EX study was launched in January of this year. ... Read more»

Perceptyx Acquires Waggl: Employee Voice Takes Major Step Forward

This week Perceptyx, one of the veteran providers of employee survey and feedback,  announced the acquisition of Waggl, one of the more innovative and powerful tools for employee feedback. Since I’ve known Waggl since its founding, I wanted to give you some perspective.

First, let me tell you about Perceptyx. Perceptyx is a highly ... Read more»

Building A Skills System Of Record: EdCast Releases Skills Studio

Given all the focus on SkillsTech, how will companies build a Skills System of Record? This has become one of the biggest topics in HR, and EdCast has just introduced Skills DNA, a family of tools to help make this possible.

Let me explain why this topic is so important. As most of you ... Read more»

The Business Impact Of HR Capabilities: It’s Far Bigger Than You Thought

This summer is the two-year anniversary of the Josh Bersin Academy and I want to give you an update. Not only have we grown to more than 30,000 members and 400+ corporate clients, we discovered something important. The capabilities of HR are the biggest opportunity you have to make your company grow. Let me explain.... Read more»

The Joys Of Hybrid Work. Ten Things We Have Learned.

As I’m sure you’ve read, Remote Work is here to stay. Not only did we thrive during the Pandemic, but two-thirds of employees prefer it. Remote work saves time on commute, saves money on dressing up, and helps people deal with family issues at home.

Yes, there are issues: we have to avoid ... Read more»

Voice Of The Employee: The Most Important Topic In Business

Running a business can be a complex affair: you have to build products and services that customers want, you have to innovate to compete and stay relevant, and you have to manage sales, marketing, operations, and distribution. This is why there are so many business books and magazines: more than 2 million books per year ... Read more»