Category: Human Resources

Workday Vs. ServiceNow: The Big Shift

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation.

And thanks to the pandemic, every company is going through a digital transformation. ... Read more»

Eight Learnings About Jobs, Skills, And Org Design. And The Apple Genius Bar.

After many years studying the topics of corporate training, recruiting, mobility, and succession, we’re finally seeing the future of jobs and skills. And in this podcast, I try to summarize what’s going on.

Let me briefly discuss the issues here, and you’ll see much more to come in the Josh Bersin Academy and our research.... Read more»

Secrets To Employee Experience: The Definitive Guide Launches Today

This week we’re launching one of the most important research studies we’ve done: a comprehensive look at Employee Experience. We call it the Employee Experience: The Definitive Guide, and you can download the report here and the detailed infographic here.

About The Study

Our EX study was launched in January of this year. ... Read more»

Perceptyx Acquires Waggl: Employee Voice Takes Major Step Forward

This week Perceptyx, one of the veteran providers of employee survey and feedback,  announced the acquisition of Waggl, one of the more innovative and powerful tools for employee feedback. Since I’ve known Waggl since its founding, I wanted to give you some perspective.

First, let me tell you about Perceptyx. Perceptyx is a highly ... Read more»

The Business Impact Of HR Capabilities: It’s Far Bigger Than You Thought

This summer is the two-year anniversary of the Josh Bersin Academy and I want to give you an update. Not only have we grown to more than 30,000 members and 400+ corporate clients, we discovered something important. The capabilities of HR are the biggest opportunity you have to make your company grow. Let me explain.... Read more»

The Joys Of Hybrid Work. Ten Things We Have Learned.

As I’m sure you’ve read, Remote Work is here to stay. Not only did we thrive during the Pandemic, but two-thirds of employees prefer it. Remote work saves time on commute, saves money on dressing up, and helps people deal with family issues at home.

Yes, there are issues: we have to avoid ... Read more»

Voice Of The Employee: The Most Important Topic In Business

Running a business can be a complex affair: you have to build products and services that customers want, you have to innovate to compete and stay relevant, and you have to manage sales, marketing, operations, and distribution. This is why there are so many business books and magazines: more than 2 million books per year ... Read more»

The Secret To Wellbeing At Work Is…. Leadership

We spent the last 15 months talking with hundreds of HR leaders about their well-being programs and the focus is massive. Companies are hiring Chief Health Officers, Head of Safety and Well-being, and Directors of Well-being like never before. In fact, there are 55,000 jobs now open for Directors of Wellbeing, VP’s of Wellbeing, or ... Read more»

Understanding The Exciting, New, Disrupted Labor Market

The Labor Market is changing fast. New jobs are being created at a record rate, remote work has now become standard fare, and the demand for service jobs is explosive. According to EMSI, there are 24% more jobs in the US than there were a year ago.

What are all these jobs? They’re in healthcare, ... Read more»

Overwork Is Not A Strategy For Response To The Pandemic

This week someone leaked a survey by Goldman Sachs which shows that new analysts often work more than 95 hours per week and sleep only 5 hours each night. The survey then points out that these employees’ mental and physical health has plummeted, with 100% stating that the workload has negatively impacted family relationships and ... Read more»

Not To Be Outdone, ServiceNow Ups The Ante in Employee Experience

Over the last few weeks, everyone has been excited about Microsoft Viva. Microsoft’s intense focus on the need to simplify and improve employee’s work lives has been wildly exciting and both buyers and vendors have been lining up.

But Microsoft isn’t the only vendor interested in this and Microsoft can’t do everything. So ServiceNow, ... Read more»

What’s Going On At BetterUp? Now Valued At $1.7 Billion.

BetterUp, a company known for its coaching network and AI assessment and development tools, just raised an additional $125 Million and is now valued at $1.73 Billion. This makes the company roughly two-thirds the valuation of CornerstoneOnDemand, a business with nearly a billion dollars in recurring revenue.

What’s up here?

Well BetterUp is a ... Read more»