After a long week of meetings about AI transformation with many companies, I want to highlight the big paradox we face. On one hand, AI is now seen as a proven, pragmatic solution to productivity, growth, and customer experience. So every company is pushing for AI transformations in every domain. But on the other hand, ... Read more»
This week I summarize some of the hard-hitting AI transformation and productivity stories we’re hearing from clients, and I explain the various ways to approach these topics. I also discuss the surprising pushback on DEI and how workforce fear and stress has risen in our companies. All this leads to a new and important new ... Read more»