Insights on Corporate Talent, Learning, and HR Technology
In this episode of the WhatWorks podcast series, Nick Benaquista, SVP, People and Capability Partner, Chief Administration Office and Strategic Growth at Mastercard, shares how Mastercard has transformed HR from a static, siloed, overlapping model towards the product and consulting-oriented model of Systemic HR™. Now in year 2 of the ongoing transformation, the company ... Read more»
White collar robots have arrived: digital twins, digital assistants, and AI-powered agents.
In this podcast I discuss what I learned about at Unleash, Sana, and Spotify this week.
My big message is this: AI in HR is even more powerful than we expected. And AI platforms and tools are transforming HR right this minute – ... Read more»
Delta Air Lines understands the importance of its employees, managers, and leaders, so the company has built one of the airline industry’s most advanced “skills-first” strategies. Built on its investment in SAP technology (Talent Intelligence Hub) and a focus from the top, the company fully embraces an agile cross-functional career model, all built ... Read more»
I just finished a long meeting with 15 senior HR leaders in Silicon Valley, so in the context of AI, I discuss the themes of forgiveness, growth, and leadership these organizations are facing.
And these issues are acute right now. 2025 is shaping up to be a “Year of Redesign” throughout business, and as we ... Read more»
This week we are so excited to launch Galileo™ Professional, the personal AI platform designed for HR professionals, consultants, vendors, and investors in the global Human Resources industry.
As you’ll hear in my introduction, Galileo Pro is Your Personal AI Assistant for everything HR.
For $39 per month you now have access to the ... Read more»
In this week’s podcast I give you some insights on HR tech in 2025, perspectives on jobs, and what you’ll be dealing with in 2025. We just had two weeks of HR Tech announcements and next week you’ll see a big one from us! (The biggest product announcement in my career, to be a little ... Read more»
Aimbridge manages 1100 hotels around the US and employs more than 45,000 employees. In this podcast, Conrad Riddle, VP of HR Shared Services at Aimbridge Hospitality, discusses how the company empowers employees (“Uberizing the Workforce”) and delivers a flexible, highly engaged workforce with dynamic workforce scheduling. The company leverages UKG Workforce Management to give employees ... Read more»
In this week’s podcast I go through the 30 HR Technology AI Trailblazers in some detail. You’ll hear about all the companies in the Trailblazer Report, as well as some of my personal thoughts on their leadership teams, centers of innovation, and differentiating capabilities.
My keynote at HR Tech was 75 minutes long and ... Read more»
This podcast details what Workday’s new AI platform, Workday Illuminate, and also describes Workday’s momentum coming out of Rising. I also discuss why Salesforce slams Microsoft, the new tsunami of Agents, including Microsoft, Salesforce (who is charging $2 per conversation), SAP, Workday, UKG, ServiceNow, and others. I also discuss the near-term job disruption we’re ... Read more»
In our latest WhatWorks podcast, Samantha Garvie, HR Safety and Compliance Director at Rowley’s Wholesale, speaks with Kathi Enderes from The Josh Bersin Company.
Rowley’s Wholesale, a Michigan-based distributor of automotive and industrial products, has been in business for over 100 years and is currently in its third generation of ownership. With 125+ ... Read more»
This week Klarna, a buy-now pay-later company in Sweden, announced plans to terminate its Workday and Salesforce relationships and build it themselves. A bunch of tech pundits are big fans, but I have my doubts. As you’ll hear in the podcast, many big companies (much bigger than Klarna) have tried this, only to retreat to ... Read more»
Agentic AI is the next big wave in AI, where AI systems and chatbots can take actions on our behalf. These agents can perform tasks such as composing emails, creating documents, building courses, and even recruiting. They can be seen as virtual employees or teammates that can be trained and managed. These agents will change ... Read more»
In this podcast I discuss the ever-changing role of Labor in our economy, our companies, and our own personal lives. The word “labor” is really an old-fashioned idea, but we still have the US holiday, so I wanted to unpack what it now means.
As you’ll learn Labor Day is a time to think about ... Read more»
In this WhatWorks podcast I interview Andy Bradshaw, the CEO of SHL. SHL is one of the world’s largest psychometric assessment vendors, bringing together psychology, skills assessment, and other forms of measurement to identify the capabilities, and potential of an individual at work.
These highly scientific assessments are widely used for pre-hire screening, job-fit ... Read more»
In this week’s podcast I describe the HR Career Navigator and the role of HR skills and capabilities in HR and business transformation. Then, as we approach HR Tech season, I give you my three steps to evaluating HR Tech vendors.
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