SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More

SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More

Josh Bersin
Josh Bersin
SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More
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This week I discuss SAP’s massive launch of AI agents throughout the suite, and the growing importance of Joule, SAP’s business agent for all employees. The architecture is now well built out and I explain how AI is permeating the ERP and HCM space.

I also discuss our new Galileo – Joule agent-to-agent integration and how MCP and a2a protocols are changing the AI space from a single “agent platform” to a network or AI agents which can now talk to each other and cascade and embed functions in workflows. Listen to my recent podcast on OpenAi’s developer platform and how they also use MCP to bring applications together.

Two big messages here: First, SAP really has its AI act together, making it possible for companies to get the best of SAP and other AI agents throughout their companies. Second, the new world of business agents is not “one platform” winning: it’s a network of specialized agents communicating with each other.

While none of us wants hundreds of vendor solutions in our tech stack, this interoperability approach is really positive because it lets specialized agents (ie. Galileo) work with others (Joule, Microsoft Copilot, etc.) to help you craft the perfect solutions for your company.

Additional Information

SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More

The Financial Impact of AI on HR: New Research Series

AI Pacesetters: The Six Secrets of AI Transformation Success 

Galileo: The World’s AI Agent for HR and Management

Galileo Learn: The World’s HR Academy For Teams

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