Insights on Corporate Talent, Learning, and HR Technology
What if the biggest mistake companies make with AI transformation is treating it as a technology problem? Laurent Aufils, Chief People Officer at Orange Business, knows that it’s all about people.
In this episode, Kathi Enderes sits down with Laurent to explore how one of the world’s leading digital services companies transformed its entire ... Read more»
The Pope’s Encyclical on AI is well worth reading. It’s not only about the perils and risks of technology, it’s really a manifesto about power. I found the essay extremely valuable to read so I wanted to share my perspectives on the topic and the fascinating analogy between AI and The Tower of Babel.
I ... Read more»
This week I attended the Sana AI Summit in NYC, so I wanted to share the various conversations and new ideas that came from this multi-disciplinary meeting. I hope my summary helps you see some of the bigger issues at play here.
Will AI destroy the job market? What is the real economic value ... Read more»
Many of our clients are playing with Claude, building things, and telling us about their amazing new innovations. But there’s a strange misconception out there – the idea that you can just “buy an Agent” and turn it on immediately.
AI doesn’t quite work this way. These systems “become you” – which means you have ... Read more»
This week I’m in New York “Live!” and there are some exciting things happening: we launched our newest research on “The Five Types of Frontline Worker” which will help you dramatically improve that part of your business, and Cornerstone, the largest L&D tech provider, went BIG into AI.
Listen up for more details, and read ... Read more»
This week I turn 70 so and we’re in college graduation season, so I took some time to give you my perspectives on “The Liberal Arts Education,” and why it matters so much.
Not only are liberal arts important to your personal understanding of the world, they give you career skills you’ll use forever. I ... Read more»
Frontline workforce hiring is important: these are the workers who deliver services, care for patients, and deliver the food or products that we rely on every day. Yet as we look at benchmarks for hiring and retention we see massive variations across companies. In fact the highest-performing companies hire 5-times quicker than others, and also ... Read more»
I just attended the Eightfold user conference where they introduced TalentForge, a toolset to build agents, and the CEO Ashutosh Garg told us their HR team could build their own HRMS.
Gloat is offering much of the same toolset, with integrations into Microsoft Teams, Copilot, Gemini and Claude – and you can import all your ... Read more»
We’re now at a stage where enterprise-class AI solutions are real, and suppliers are jockeying for position. Microsoft has consolidated its Copilot efforts into a more integrated offering, and also raised prices. Workday and ServiceNow have defined new consumption-based pricing models which shift from “buying seats” to “buying capacity.”
The Frontier model vendors like Anthropic ... Read more»
This week ServiceNow launched a massive set of new products to establish itself as the system that manages every AI agent in the enterprise.
It’s a bold set of new products, including Otto (Moveworks), the Agent Fabric, the Context Engine, and the Autonomous AI Specialists. In reality the strategy is an expanded view of what ... Read more»
I had an uplifting conversation with Jen Morgan, the CEO of UKG, a $5 billion global AI platform for HR, pay, and workforce management. In addition to talking about the company and her role as CEO, she actually has another mission: to put Frontline Workers first in our economy.
Frontline workers, the people who ... Read more»
This week we saw some astounding GDP numbers, a modest 2% growth with an astounding 70% attributed to AI capital spending. The US economy is heavily AI centric, starving spending on housing which ultimately contributes to income inequality. At the same time companies are now reducing employee benefits, halting a two decade steady increase. It’s ... Read more»
What does it take to bridge one of the most persistent translation problems in talent acquisition – getting a Fortune 500 recruiter to see why a Little Bird attack helicopter pilot from the 160th Special Operations Aviation Regiment is the perfect candidate for their open role? Tim Best, CEO of RecruitMilitary and former active duty ... Read more»
This week I discuss Workday’s new AI announcements described at the Innovation Summit last week. These are sweeping new product, leadership, and organizational changes that effectively reposition from a “system of record” to a “platform of agents.”
As you’ll hear, not only is Workday clearly articulating their strategy to support and enable Agentic HR and ... Read more»
This week I recap a busy week including corporate AI stories, Workday’s AI reinvention, more on tech Layoffs, and fears of AI-driven surveillance. The important story is that Enterprise AI is much more complex than most imagine yet the AI vendors like Anthropic and OpenAI make it sound deceptively simple.
In reality, as I explain, ... Read more»
