From Assistants to Agents to SuperAgents: Where AI Is Going Next
In this podcast I discuss the evolution of AI in the enterprise and how we shift from a focus on individual productivity to a focus on multi-functional Superagents. In HR, where I focus, the idea of Superagents lets us rethink our HR practices from the ground up and vastly simplify the way our company works. And Superagents bring autonomy to business.
Think about it this way in the world of autos. An “Assistant” is power steering or power brakes, helping the driver do their job. An “Agent” is like automatic lane control or collision detection, “taking over” the car under certain conditions. A self-driving car like Waymo or Zoox is a Superagent, shifting to the big goal: getting from point A to point B.
In a self-driving car there’s no need for a steering wheel or even driver’s seat. Likely in a Superagent for recruitment the job of “recruiter” is vastly changed and in a Superagent for L&D an instructional designer may go away.
Similarly a “digital twin” does not assist an expert, it literally recreates and expert, enabling that person to free up to do more.
Listen to this carefully, it sets you up for some exciting new ideas in your corporate AI solutions in 2026.
Additional Information
The Road To AI-Driven Productivity: Four Stages of Transformation
Digital Twins, Digital Employees, And Agents Everywhere
Galileo™ , The Essential AI Assistant for Everything HR
