Josh Bersin Articles

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Dara Engle, CHRO of ORIX, Describes Global HR Governance

In this episode of the WhatWorks podcast, Dara Engle, CHRO of ORIX USA, speaks with Kathi Enderes to explore the power of systemic HR in transforming a global organization.

Discover how Dara navigates the complexities of leading HR in a multinational context, leveraging her extensive experience to drive strategic alignment and transformation. From building ... Read more»

The End of HR As We Know It? AI Is Starting To Change Everything.

I just spent a week in London meeting with several dozen companies and most of the discussion was about AI. The overwhelming majority of the conversations were about how companies are struggling, pushing, and agitating about the implications of AI, both within HR and within their teams.

Coming from the CEO and CFO, HR team ... Read more»

Microsoft Viva Skills

Microsoft Launches People Skills In Copilot, Altering The HR Tech Market

Today Microsoft announced a wide range of Copilot features, many focused on Agents (research agent and analyst agent, agent development and management tools, and personal productivity features).

But one feature set that is significant to HR is Microsoft’s new skills infrastructure: a skills-inference agent (and a skills management agent) that lets companies identify ... Read more»

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What Does AI-Native Mean? How “AI-First” Apps Change HR.

This week I discuss this massive shift toward “AI-Native” applications and systems which are radically different from traditional HR Tech, with a particular focus on L&D.  I also explain how new AI architectures are so completely different from our traditional types of HR platforms, and how vendors have to be more expansive with their thinking.  ... Read more»

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Transforming The Talent Acquisition Function at NHS, UK

Alfredo Thompson, Chief People Officer at Royal United Hospitals Bath, NHS Foundation Trust, talks with Kathi Enderes about how he is leading an end-to-end transformation of talent acquisition and onboarding for the Trust.

Built on principles of customer orientation and systemic HR®, the organization shifted recruitment from a compliance-oriented fulfillment center to a business ... Read more»

Degreed Plots A Comeback With Major AI Announcements

Degreed is one of the most interesting business stories in the HR tech space. Founded in 2012, the company pioneered the idea of a Learning Experience Platform (LXP) to let anyone find and consume any form of learning. The original vision, which was well ahead of its time, was to democratize content beyond the clunky ... Read more»

The Mercury Release of Galileo™ Signals a New Era for Intelligent Agents

Introducing the Mercury release of Galileo™, the world’s most powerful AI agent for HR. This upgrade adds reasoning power and new data to Galileo, increasing its power by an order of magnitude. Galileo is more than an AI assistant: it has become a consultant, now delivering world-class benchmarking and talent intelligence at your fingertips.... Read more»

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The Impact Of “Tariff Liberation Day” on Human Resources

This week the economic environment changed, with new US reciprocal tariffs launched on 180 countries. The net impact, which is hard to predict, is lots of strategy discussions about manufacturing, redeployment of resources, price increases, and possible economic slowdown. In today’s podcast I explain what this means to you, as an HR leader or HR ... Read more»