Josh Bersin Articles

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SAP Acquires SmartRecruiters. Many Implications, Here They Are.

This week SAP SuccessFactors announced the acquisition of SmartRecruiters, one of the fastest-growing talent acquisition platforms. This is much more than a technology deal: it demonstrates the value of talent and the massive redefinition of “applicant tracking systems” taking place today.

While the deal is not final and details are yet to come, I highlight ... Read more»

Can AI Beat Human Intuition For Complex Decision-Making? I Think Not.

We’ve now spent years debating the use of AI for human decision-making: who to hire, who to promote, how much to pay someone, and hundreds of other things. Leaders are faced with complex, difficult decisions every day: can we trust AI to make them for us?

I’d suggest the answer is no, and that’s the ... Read more»

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Can AI Replace Human Intuition? I Think Not, And Here’s Why It Matters.

After many dozens of conversations with companies and AI vendors about AI transforming work, I’m left with one burning question. If we actually succeed in automating all our work tasks, data analysis, coding, and content generation, are these systems truly able to replace humans?

I”m left with a very simple answer: NO. And the reason ... Read more»

Understanding America’s AI Action Plan

This week the White House issued a dynamic, pro-business AI Action Plan focused on “winning the race” for AI supremacy. As I discuss in today’s podcast, this 28 page document details the Government’s comprehensive policies to support infrastructure-building, energy production, and investments in AI across government, the military, commercial businesses, and our own careers.... Read more»

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Democracy vs. Autocracy In Leadership, Which Way Should You Go?

One of the most fundamental issues in business is “how we make decisions.” Should top management make all the decisions? Or should we let front-line staff collaborate and weigh in on company strategies.

Well in the political sphere, we’re testing these two models out in real time. And as I discuss, the “democratic” model leads ... Read more»

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The Four “New SoftSkills” We Need To Thrive In The Age of AI

Now that everyone is deep into AI transformation and flooded with personal productivity tools, it’s time to take a step back and consider “what new capabilities (not skills) do we need to thrive here?”

Well after 60+ interviews and discussions with hundreds of companies so far, I want to share the four “big things” that ... Read more»

People Data For Sale: How The Talent Intelligence Market Really Works

Have you ever wondered where all your personal and professional data goes? Here’s a peek into the multi-billion dollar “people data” market.

One of the most dynamic and important parts of our economy is the marketplace for people data. Every recruiter, location planner, HR executive, economist, university head, and government planner wants to know where ... Read more»

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Prompting is Programming: We’re All Software Engineers Now!

If you think software programming is a techie niche for hoodie-clad coders pounding on keyboards, think again. Welcome to a new era, one where every business leader, HR professional, and even frontline manager is, in effect, a software engineer.

That may sound strange, but stay with me. Because this shift is about empowerment, AI, and ... Read more»

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Prompting Is Programming: We’re All Software Engineers Now!

One of the most explosive changes in our new world of AI is this: every one of us can now “program” our AI assistants as if we were engineers. In other words, the “prompts” we conceive and use as queries are actually instructions, so we, as non-engineers (I am an engineer, but long ago), can ... Read more»

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Maki People: Maxime Legardez Coquin Reimagines Recruitment with AI Agents

Max Legardez Coquin is one of the most fascinating entrepreneurs I’ve met. His new company, Maki People, is likely to revolutionize talent acquisition, and then revolutionize much of talent management. In this interview I ask Max to explain his fascinating background and how he sees AI Agents revolutionizing the entire process of screening, assessment, ... Read more»