Josh Bersin Articles

From The Great Resignation To The Great Inflation. It’s Time To Get Creative.

This month we learned that the US inflation rate is over 7.5%, the US economy is growing at over 5.5%, and more than 460,000 jobs were created in January alone. The global economy is growing at a record rate and companies are finding it harder and harder to hire.

We’ve gone from “The ... Read more»

Perceptyx Acquires Cultivate: A Clear Leader In Employee Listening

As I wrote back in 2015, Feedback is the Killer App. Companies that tap into the collective wisdom of their employees almost always outperform their peers.

Why? Because employees (not customers) know the most about what’s working and what’s not. Yes, we need to get feedback from customers, but employees know even more. ... Read more»

Building A Company Skills Strategy: Harder (and More Important) Than It Looks

Over the last few months, we’ve spent a lot of time helping companies build their end-to-end skills strategy. And it’s not as easy as it looks.

In this article, I’d like to share a few of the things we’ve discovered.

1/ Skills Strategy is Not A New Topic

Many companies think that building a “skills-based ... Read more»

Could Darwinbox Become The Next Workday?

This month Darwinbox, an HR Tech company you probably haven’t heard of,  received $72 Million in funding at a billion-dollar valuation. And while the company is still relatively new (founded in 2015), it may be the “next Workday” I’ve been searching for over the last few years.

First, a little history.

Workday, as many know, ... Read more»

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Recruiting And Retention In Crisis. How Do We Build Trust, The Most Benefit Of All?

How do we attract, recruit, and retain people in this difficult labor market? Raise wages? Improve career options? Spend money on training? The answer is yes – all these things. But there’s something more.

In this podcast I talk about the new Edelman Trust Index and what it tells us about trust, and how you ... Read more»

Online Coaching Is So Hot It’s Now Disrupting Leadership Development

Online coaching has become a white-hot market and it’s totally disrupting leadership development. Vendors like BetterUp, Torch, CoachHub, Bravely, SoundingBoard, Pluma (owned by Skillsoft), and Ezra have now become some of the fastest-growing vendors in the training (and HR Tech) market.

BetterUp, the clear market leader, is now valued at ... Read more»

Why Gaming Is The New Killer App: Enter The Metaverse

Why did Microsoft spend $75 Billion to acquire Activision, the makers of Warcraft, Starcraft, Call of Duty, and other best-selling games? It’s not just because they want to be big in the Metaverse. It’s something bigger.

Gaming is now the killer app. (And now The New York Times bought Wordle!).

Think about where ... Read more»

What The Pandemic Taught Us About Change

Despite all its downsides, this pandemic has been somewhat miraculous for business. We can work productively from home, we can buy food and entertainment from our phones, nearly everything can be delivered quickly, and our consumer experiences are safe, fast, and digital.

In fact, just about every company, every product, and every service has been ... Read more»

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Lessons From The Pandemic: What Have We Learned About Change?

In this podcast, I detail our new research, The Change Agility Playbook, which looks back at what companies have learned over the last two years. Change Agility is a new management manifesto, and it’s replacing “change management” in our arsenal of tools and approaches. How have Ford, Lego, McDonald’s, Rabobank, Sanofi, and Moderna changed so ... Read more»

What Should We Do About Inflation?

Everywhere you go people are talking about inflation. And for good reason: this month we saw an annual 7% inflation rate, the biggest gain in 39 years. And as I see it, this is likely to continue, so what are we going to do?

First, Why The Inflation?

While there are many contributing causes, ... Read more»

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What Should We Do About Inflation?

In this podcast I discuss inflation. Why do we have it? How long will it be here? And most importantly of all, what does Inflation do to our wages, recruiting, and pay and benefits programs?

As you’ll hear, inflation really does change your perspective on all aspects of talent management: it pushes you to clarify ... Read more»

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Too Many Jobs, Not Enough People. Why Is The Workforce Changing So Fast?

In this podcast, I discuss the biggest talent issue of the year: the tremendous need for people. As the unemployment rate plummets and it becomes harder to hire, we have to ask ourselves “why is this happening” and “what can we do differently?” The answer is not just raising wages and improving employee experience: there’s ... Read more»

Welcome to 2022: Too Many Jobs, Not Enough People

Welcome to 2022. The job market is a bit crazy and we’re in for one of the most dynamic years in our lives. Let me try to explain what’s going on.

First, let’s discuss the Great Resignation (which I call The Great Migration). People are quitting their companies, changing careers, and upgrading their jobs ... Read more»

The Flourishing, Surprising, Badly Needed Market For Online Coaching

Of all the surprises from the pandemic, one of the biggest is the explosive growth of online coaching. It’s as if the virus hit us hard, disrupted us in unpredictable ways, and we’ve now unleashed the internet to help support each other.

I know this sounds a little altruistic, but how else can I explain ... Read more»