Category: Human Resources

Doing More With Less: Kill Meetings, Consider The Four-Day Work Week

The time has come: new research shows that workers want “less work,” and only feel ambitious when their work-life balance is in tact. In other words, the days of “striving to get ahead” are being replaced with a new pragmatic workforce attitude: “I will work hard as long as I’m paid for it.”

Research ... Read more»

Banking Under Siege: The Secrets To Digital Success In Financial Services

The banking industry is hot again: interest rates are rising, people are spending money, and consumers want a more integrated, digital-first relationship with their provider. For consumer and commercial banks, however, the last decade has been traumatic. Everyone from Apple to Walmart to Google to Mastercard wants to take their business away. And new Buy ... Read more»

Microsoft Announces Major Expansion Of Viva, and CEOs Need To Lighten Up.

If there’s one thing you can say about Microsoft, this is a company that can execute. Since the introduction of Microsoft Viva in early 2021, the company has more than doubled down on its Employee Experience Platform strategy, with a flurry of new announcements this week.

Let me start by saying that Microsoft, at its ... Read more»

The Healthcare Industry Has A Talent Crisis: We Found The Cure.

We just completed a massive study of the talent and HR challenges in healthcare, and the findings are astounding. And there is a lot to learn from this industry.

To start, you should understand that healthcare is now the largest industry in the United States. Almost 14% of the American workforce serves in this ... Read more»

A New Strategy For Corporate Learning: Growth In The Flow Of Work

The corporate training industry is over $320 billion in size and growing in importance every day. Companies are struggling with employee retention, transformation, and challenges with hybrid work while technologies and industries change faster than ever. How can CEOs and CHROs keep up? The answer is very clear: build an enterprise capability in learning, capability ... Read more»

The Hot Labor Market Has Almost Become A Crisis

Unbelievable. After four months of worries about a recession and a steady increase in interest rates, today the BLS reported that 528,000 jobs were created and the unemployment rate dropped to 3.5%. This is the lowest it has been since 1969, a year when I was in middle school.

And at the same time ... Read more»

Workplace Mental Health Has Become A Strategy For Business Performance

Here’s a shocking statistic:  15.8% of Americans now take regular medication for depression or anxiety, and it reaches 25% for those under the age of 30. And as of May this year, 39% of Americans experienced some form of anxiety or depression in the last four weeks.

Stress, anxiety, and depression are becoming the biggest ... Read more»

Research Shows That High Growth Large Companies Have Distinct HR Skills

We have been analyzing data in our Global HR Capability Project and the results are striking. Among the 7,300 HR professionals who have completed our assessment (available to all Josh Bersin Company corporate members), the highest growth companies have significantly deeper HR skills in very important areas.

Here’s the data. We assessed more than ... Read more»

Irresistible By Design: The Winning Strategy For The Future

Such a crazy, disruptive, surprising world. One day it’s a pandemic, then a war, then inflation, and now a mass shooting. As I watched George Carlin’s documentary this week I had to reflect: maybe he was right. Are we really a species that may not survive?

Well, let me make you feel a little better. ... Read more»

Becoming Irresistible: Now Is The Time

This week we launch our Irresistible Conference at the same time the stock market has plunged, interest and mortgage rates are rising, and economists are worried about a recession. It reminds me of our first Impact conference in 2008, which we launched the month the financial meltdown began.

Whether the economy goes down or ... Read more»

Microsoft Releases Viva Goals: Performance Management Is Sexy Again

One of the most frustrating, tired, and archaic HR practices is performance management. Most of us have had horror stories with our “performance appraisals,” leading HR leaders to try to reinvent performance management all the time.

We went from top-down cascading goals in the early 2000s to Continuous Performance Management in 2010 to new discussions ... Read more»

Lessons From The Amazon Labor Union. Are Workers Now In Charge?

What does the Amazon Labor Union win teach us about leadership, management, and HR? Of all the myriad challenges we’ve faced over the last few years, one trend is clear. Worker power is on the rise.

And I don’t just mean unions (like the Amazon Labor Union win in Staten Island) or the Starbucks ... Read more»

Unleashing Human Potential: The Real Secret Of Business Success

As we prepare for our Irresistible Conference (where I will be launching my book), I’ve been thinking back about all we’ve been through over the last five years. It’s a lot.

We’ve suffered through the pandemic, political instability, a global climate crisis, and now a war. Employees are burned out, stress levels are at all-time ... Read more»