Category: Human Resources

employee engagement covid-19

COVID-19 May Be The Best Thing That Ever Happened To Employee Engagement

The Coronavirus is accelerating one of the biggest business transformations in decades. Yes, it’s a health crisis but for most companies, it’s also an incredible opportunity to transform.

Consider a bizarre thought. In the middle of a pandemic, our research now shows that companies are treating their employees better than ever. And employee engagement, a ... Read more»

Mukesh Ambani Reliance

Reliance, One Of The Largest Companies In India, Takes HR Very Seriously

We just completed a two-day strategy meeting with Reliance Industries, one of the largest and most profitable companies in India.

The company runs the world’s largest oil refinery, operates the fastest-growing retail network (groceries, clothing, and electronics), and has launched the world’s biggest 4G VoLTE network Jio.

It’s a fascinating company that innovates, executes, ... Read more»

2020 Predictions: Reinventing Work, Reinventing HR, Reinventing Ourselves

bersin predictions for 2020bersin predictions for 20202020 will be a year of reinvention. As we enter the thirteenth year since the global economic meltdown, businesses are seeing slowing but continued growth, uncertainty about politics and global migration, and tremendous stresses in the workforce.

Not only is unemployment historically low, the birth rate has declined, creating a world where companies need to ... Read more»

kindness

Our New Role: Bringing Kindness To Work

In 2014 I wrote a speech titled “Simply Irresistible,” describing the need to rethink the concepts of employee engagement. That speech, which turned into a research model, described how meaningful work, sound management, an inclusive environment, growth, and leadership were all part of building an irresistible work experience.

Since then there have been ... Read more»

Josh Bersin

Introducing Josh Bersin Academy Live!

Mark your calendar for June 8-10 in sunny Los Angeles on the USC campus as we debut our first professional development conference, JBA Live! 

Why another HR conference?  Well, this will be the first global industry conference dedicated to the professional development of HR.  Our senior faculty and many senior HR leaders around ... Read more»

HR Transformation In The Experience Age

HR TransformationHR TransformationHR Transformation is a big topic.

The human resources function starts small, and as the organization grows, the HR team becomes complex. We need recruiters, business partners, specialists, designers, technologists, and a variety of other specialists in diversity, culture, learning, and more.

It’s a perfect market for consultants. Most HR departments grow organically (and through ... Read more»

kindness

Create A Meaningful Employee Experience: Workday’s Global Impact & Employee Life Team

Employee Experience (now called EX) has become one of the biggest priorities in business. Faced with skills and people shortages in every industry, companies are bending over backward to make employees’ lives better. And this has set off an enormous industry of consultants, tools, and books focused on the topic.

Let me give you a ... Read more»

microsoft

Microsoft Formally Enters the HR Tech Space: And The Strategy Is Compelling

As many of you know, the HR Tech space got pretty hot and exciting this year.  Workday and ServiceNow each grew at over 30%, SAP acquired Qualtrics for $8 billion, ADP launched its NextGen HCM, and private equity players invested billions of dollars (Kronos, Ultimate Software, Infor, Saba, and others). 

Why all this investment? It’s ... Read more»

The Full-Stack HR Professional

In software development, there is a concept of the “full-stack engineer,” someone who knows hardware, operating system, database, applications, user interface, design, and mobile applications. These magic individuals are among the most valued in business: they can architect new systems, debug the most difficult problems, and serve as big thinkers for technologists everywhere. 

I ... Read more»

Which Parts Of Employee Experience Really Matter Most?

I’ve been hearing about “employee experience” everywhere. Almost every software vendor, HR consulting firm, and HR executive is trying to figure it out.

Why? Because the concept is very broad and vague, and in some sense it encompasses everything at work.

The term “employee experience” (EX) came out of AirBnB around 2017 when the company ... Read more»

Let’s Stop Talking About Soft Skills: They’re PowerSkills

One of the hottest topics in business today is upskilling, reskilling, and redefining jobs for the future of work. It’s so rampant that 34% of CEOs now rate it one of their “top three threats to growth.”

It’s a big and complex topic, and one that I often feel is out of control. Companies ... Read more»

Build Vs. Buy: The Days Of Hiring Scarce Technical Skills Are Over

For years leaders have grown their companies by issuing the demand “go out and hire someone who knows how to do this!” This approach leads HR departments and hiring managers to retain expensive recruiting firms, spend millions of dollars on recruitment advertising, and often hire expensive sourcers to try to “steal” great talent from competitors.... Read more»

workday rising

Workday Fires A Cannon Into The HR Technology Market

This week was Workday Rising, the annual confab of 14,000+ Workday customers, partners, and fans. And as always, it met expectations. Not only did Jerry Seinfeld remind us that “we’ve lost interest in life, now we’re only interested in battery life,” but Workday unleashed a torrent of new talent applications, many of which are going ... Read more»