Insights on Corporate Talent, Learning, and HR Technology
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Employee experience is a red hot topic. While many organizations are striving to become “irresistible” to employees, it’s important to know what’s hype and what really matters. So we’ve decided to conduct a massive research study.
This survey will step you through your company’s end-to-end EX strategy and help ... Read more»
Employee Experience has become a crusade. Every HR and IT department is focused on it, and the marketplace has exploded. In fact, if you total up the tools spent on surveys, feedback, case management, knowledge management, and portals it’s well over a $15 Billion market today, and it leverages more than $200 billion in training, ... Read more»
We’ve had almost a year of remote work, and the transformation has been amazing. Today, among those who can, 71% of Americans work from home most of the time, 87% say they have excellent tools, and employees are roughly as engaged as they were before the Pandemic.
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But there is a huge gap... Read more»
We’ve learned a lot in 2020 and many of us are happy to put it in the rearview mirror. But as we look ahead to the new year, I think there are a lot of positives to bring forward. (Our Predictions will be out in Jan.)
First, we learned to be humble.
The Virus is ... Read more»
Something amazing is happening in the Employee Experience (EX) market: it’s advancing faster than ever. This year, driven by the Pandemic, work at home, and dozens of new programs for wellbeing, diversity, family support, and communications about the Pandemic, companies have gotten much better at delivering a meaningful, productive, employee experience. And this means the ... Read more»
I recently read an article in the WSJ (a magazine I am trusting less every day) that claims employee surveys are dead. Well, I really have to disagree, so let me explain what’s going on.
First, in today’s Pandemic and wildly changing work environment, it is essential to understand what employees think.
Employees today are ... Read more»
This week SAP, which is now worth nearly $200B, decided to spin off its $8 Billion acquisition of Qualtrics, which happened less than two years ago. Why? Here’s what’s going on.
First, under SAP’s ownership, Qualtrics has been growing like a rocket.
Today SAP sales teams all over the world sell and embed ... Read more»
It’s a strange time. A recent poll of 2,000 Americans found that only 5% believe things are “going well” and 40% believe they’re “going badly.” And new research by Towers Watson shows that employees are more stressed about health and financial security than ever.
But in the middle of all this, another trend has emerged: ... Read more»
One of the most urgent things employees need right now is information. What are my policies for work at home? What is our sick-leave policy? When do I have to come back to work and where? How am I going to get paid this year?
Among all the issues we face in the COVID Pandemic, ... Read more»
One of the biggest topics I talk with HR leaders about is the massive culture shift taking place in business. CEOs are becoming Chief Empathy Officers; companies are asking employees to take sick days and vacation; it’s now ok to work at home and spend time with your children; and wellbeing and health have ... Read more»
In November of 2018, LinkedIn acquired Glint, an emerging leader in employee engagement and survey technology. Well, it seemed like a good idea at the time, and now the romance has paid off. Glint and LinkedIn Learning have gotten married.
Let me try to explain.
Glint is a fast-growing company in the employee ... Read more»
While the economic numbers still look grim, there are amazing things going on in large companies. I’ve been on the phone with HR leaders from more than 50 large companies over the last six weeks and I see a clear trend: companies are starting to plan their recovery, and it’s happening in three stages.
... Read more»
In 2014 I wrote a speech titled “Simply Irresistible,” describing the need to rethink the concepts of employee engagement. That speech, which turned into a research model, described how meaningful work, sound management, an inclusive environment, growth, and leadership were all part of building an irresistible work experience.
Since then there have been ... Read more»
Employee Experience (now called EX) has become one of the biggest priorities in business. Faced with skills and people shortages in every industry, companies are bending over backward to make employees’ lives better. And this has set off an enormous industry of consultants, tools, and books focused on the topic.
Let me give you a ... Read more»
I’ve been hearing about “employee experience” everywhere. Almost every software vendor, HR consulting firm, and HR executive is trying to figure it out.
Why? Because the concept is very broad and vague, and in some sense it encompasses everything at work.
The term “employee experience” (EX) came out of AirBnB around 2017 when the company ... Read more»
