Category: AI

AI (artificial intelligence) is the domain of “intelligent data-driven systems” that use algorithms to predict, rate, rank, and assist employees and managers at work. Unlike analytics itself, AI systems learn from the data and continuously improve if they are developed well. Issues like ethics and “explainable AI” are important in this topic.

Could Microsoft walk away with the corporate AI market? 0

Could Microsoft Walk Away With The Corporate AI Market?

I just finished diving into the announcements at Microsoft’s Ignite conference and comparing them to the AI blitz from Google, OpenAI, and Anthropic. I have to say, at this point I think Microsoft is very likely to win a leadership position in the corporate market for AI, with a few big caveats.

Before I explain ... Read more»

Galileo MS Copilot 0

The Josh Bersin Company Partners with Microsoft on Copilot Tuning for HR Experts

AI platforms like Copilot, ChatGPT, Claude, and Gemini are amazing inventions. They leverage AI models trained on enormous amounts of publicly available web data to answer questions, coach and consult with users, and behave like human-like “agents” to address a wide range of business needs.

Yet despite these capabilities, these models are “generic,” trained to ... Read more»

BBC AI accuracy study

BBC Finds That 45% of AI Queries Produce Erroneous Answers

This is mindblowing. Today the BBC and EBU (European Broadcasting Union) published a detailed study which shows that around 45% of AI news queries to ChatGPT, MS Copilot, Gemini, and Perplexity produce errors.

In other words, the “dangerously self-confident” AI systems we use are quite poor at giving us good analysis of news. While the ... Read more»

Arriving Now….. The Digital Twin.

Just as we get used to intelligent chatbots, video generation, and AI-powered analysis, research, content generation, and simulation along comes another good idea: the “digital twin.”

A “digital twin” is an idea which actually started in the 1960s, when NASA engineers built a digital replica of Apollo 13, the space ship which suffered an oxygen ... Read more»

Can AI Beat Human Intuition For Complex Decision-Making? I Think Not.

We’ve now spent years debating the use of AI for human decision-making: who to hire, who to promote, how much to pay someone, and hundreds of other things. Leaders are faced with complex, difficult decisions every day: can we trust AI to make them for us?

I’d suggest the answer is no, and that’s the ... Read more»

Understanding America’s AI Action Plan

This week the White House issued a dynamic, pro-business AI Action Plan focused on “winning the race” for AI supremacy. As I discuss in today’s podcast, this 28 page document details the Government’s comprehensive policies to support infrastructure-building, energy production, and investments in AI across government, the military, commercial businesses, and our own careers.... Read more»

People Data For Sale: How The Talent Intelligence Market Really Works

Have you ever wondered where all your personal and professional data goes? Here’s a peek into the multi-billion dollar “people data” market.

One of the most dynamic and important parts of our economy is the marketplace for people data. Every recruiter, location planner, HR executive, economist, university head, and government planner wants to know where ... Read more»

New Galileo Certificate Program – Reinventing L&D: Join The Revolution!

This week we launched a bold new course “Reinventing L&D: Join The Revolution,” a comprehensive program filled with information and case studies on the reinvention of corporate learning. Not only is this course essential to training and HR professionals, it’s also a mandate for people with roles in sales enablement, manufacturing training, and ... Read more»

Yes, HR Organizations Will (Partially) Be Replaced by AI, And That’s Good

I adore the human resources profession. These folks are responsible for hiring, development, leadership development, and some of the most important issues in business. And despite the history of HR being considered a compliance function, the role is more important than ever. CHRO salaries, for example, have increased at 5-times the rate of CEO pay ... Read more»